Positive:
The hotel's location and beach access are excellent, offering convenient proximity to the beautiful beach. The beach itself is truly remarkable, and we were lucky enough to witness Dolphins and Manatees swimming just a few steps away from the shore.
Negative:
Unfortunately, I had an unpleasant experience with the mattress in my room. It was extremely uncomfortable, almost like a hammock, and I ended up with back pain after the first night. When I brought the issue to the attention of the staff, I was disappointed to find that they offered no solution or assistance. In an attempt to find a resolution, I requested a roller bed to mitigate the issue and they immediately mentioned I will be charged for that. Considering the mattress problem was their responsibility, this was not what I had expected in terms of customer satisfaction. While the charge itself may not have been significant, it was the principle that left me dissatisfied. Although I understand that it is a 2-star hotel, I had hoped for at least a mattress in good condition to ensure a comfortable night's sleep.