The room was not cleaned properly, there was food on the floor from a previous guest. The beds were very uncomfortable. Upon checkin, I was handed our keys, that was pretty much it. She never explained check out process, breakfast times etc. Not friendly at all.
Now, on Saturday as we were leaving to head to a wedding, a gentleman behind the counter was super friendly, loved it! He was the only one.
At checkout time Sunday morning, the guy acted like I was bothering him, I know it was 5am but I needed a receipt and needed to get on the road for a 12 hour drive.