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Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family.
Thank you Pillows for a great stay!
robert
Stayed 4 nights in Sep 2023
10/10 Excellent
Manon
Traveled with partner
Sep 9, 2023
Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate!
Thank you all for making our visit memorable.
Cornelis
Stayed 2 nights in Aug 2023
Response from Merlijn de Witte on Aug 22, 2023
Dear Cornelis,How kind and thoughtful of you to leave this review! We are happy to hear that you had such a positive experience with us. I hope to welcoming you again in one of our Pillows Hotels.Kind regards,Merlijn de WitteDuty Manager
Beste Henry,Wat fijn dat u de tijd heeft genomen om uw ervaring te delen, hartelijk dank daarvoor!Goed om te horen dat u heeft genoten van uw verblijf en we kijken ernaar uit om u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Merlijn de WitteDuty Manager
A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.
We had a nice mini getaway here - the staff were really lovely with the check in being perfect. The only small comment I have is that it would be lovely to provide bubble bath to the rooms that have a bath. The food was excellent and I wouldn't hesitate to recommend staying here
This was the perfect place for me and my girlfriend to stay for the first time together, it had everything and the staff were incredibly kind. I want to go back here, which I don't think I've ever done in any hotel before! Thanks for everything Pillows!
Simon
Stayed 1 night in Oct 2021
Response from Tim on Nov 20, 2021
Dear Simon,
Thank you so much for your kind words! It was a true pleasure having you as your guest in our hotel and we are most looking forward welcoming you in on of our Pillows Hotels again!
This hotel welcomed me with a welcome drink, has quiet spacious rooms with a very comfortable bed and pleasant lobby. It is 1 minute walk from the train station and max. 5 minutes to the heart of the city center in Zwolle.
The staff were super helpful and the check in was the best and easiest my husband and I have experienced is very relaxed. The rooms are fantastic and the location is spot on. Highly recommend a stay.