Fireplace
Check availability

Reviews of Lotus Mountain Retreat

3 out of 5
Lotus Mountain Retreat
4010 Bolton Valley Access Rd, Richmond, VT

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 101 reviews" "
Rating 8 - Good. 37 out of 101 reviews" "
Rating 6 - Okay. 17 out of 101 reviews" "
Rating 4 - Poor. 11 out of 101 reviews" "
Rating 2 - Terrible. 6 out of 101 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Amanda, Rhode Island

Traveled with partner
This property is just okay...we checked in, took one look at the room, came back on Expedia, booked another room and left the key on the counter, all within 10 minutes of arriving at the "hotel". This place is very misrepresented on Expedia and it is cute and serene, but not for us. Upon walking in, it's a cute, cozy "living room" with a fireplace and the guy that checked us in was friendly (and shoeless...odd...). He personally walked us up to our room and told us about dinner. Dinner is one price, one dish (vegan) and he said it's "chef choice", no menu and no options. We weren't interested so didn't ask for any further details but based on other reviews, it's only between 7-8pm, everyone eats together. Anyways...the room is tiny, literally just fits one queen bed and the built in fireplace. The bedding smelled musty and the mattress felt like a stack of hay. There were no little supplies such as shampoo or soap bars and worst of all (in my opinion and not clearly advertised)....NO TV!!!! For some, this is okay but for us, that's our relaxation. We were traveling without kids and wanted to put on whatever we wanted....no Disney or Nick Jr and actually enjoy it. The walls are paper thin and we could hear the people below us' conversation! We were super uncomfortable and I just knew within 30 seconds that I couldn't stay there. We booked another hotel 20 minutes away and left the key on the counter. Make sure this place is for you before booking! They will not give a refund!
Stayed 2 nights in Feb 2020

4/10 Poor

Mariia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It supposed to be a very close comfortable stay, but it turned out as a worse place we have ever stayed. First of all they gave us a dirty room. When I say dirty, it means that the room wasn't prepared at all for stay. After our complain they apologized politely and changed the room. The overall problem of this place is that they are very unorganized! In both rooms there were no shampoo, conditioners, even no soap! The room was cold, something didn't work, and we weren't provided with blanket until we asked. Instead of liquid soap there was only water! As it was presented in some site that they have a continental breakfast, but it turned out that they have the only vegan breakfast. The day we wanted to try it, nobody in the morning was in the kitchen to help us with that and we just went to resort that located 5 minutes away. And the last but not least is absolutely "no walls" between rooms. You could hear even if somebody is farting. And I'm not kidding here. We could not sleep for the all time we stayed there, because someone was talking, someone was listening to the music, etc. You could hear EVERYTHING! Overall, I don't recommend this place to anyone even though the staff was pleasant.
Stayed 3 nights in Feb 2020

8/10 Good

Patra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and serene. Staff was friendly laid back and honest! We left a wallet and they called immediately to try and send it to us. Beds were comfy and the room was clean. It’s not a Hilton so don’t compare, more like a bed and breakfast. If u stay on the first floor you can hear footsteps but we are early risers. We stayed overnight and didn’t eat there. Very close to Bolton Ski resort (less than a mile).
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls but cozy for a night Hippieish and chill
Stayed 1 night in Feb 2020

4/10 Poor

Ronald P

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel from Hell
No one around to chech in with. Had to go into kitchen. Walls between rooms were like paper. We had a young child in the room and we could hear X rated things going on. Last night heat went out in our room. Temp. outside was 17 degrees. We were told we could get on a ski trail from the hotel. But not true. Hot tub broken and no TV anywhere in the hotel. Rooms not cleaned daily.
Stayed 3 nights in Feb 2020

6/10 Okay

Bethany

Needs work
This place is rustic for sure and in need of some maintenance. Our deck was full of 3 feet of snow which rendered it un usable and the ice damns on the overhang of the roof above the deck were concerning. The bed was hard and the comforter was clearly a queen and did not fit on the king size mattress. The floors in the communal living space were unswept and the plants were in desperate need of watering and pruning. The coffee and cold and hot water in the lobby were constantly out and the innkeeper kept complaining about how much coffee the guests were going through. The sauna took 45 mins to warm up and even then it wasn't hot and the hot tub didn't work. It also was advertised as a ski in and ski out lodge which it was not. We had to hike up a path covered in 3 ft of snow to get to a run that would take us down to a base lodge. The staff were all very nice but the place needs to be better cared for and should update it's offerings online to reflect an accurate representation.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, calm and comfortable vibe. Ski in and Ski out location. Staff is friendly, helpful and around most of the time. It is not a traditional hotel experience, but that is why its so great. A large comfortable fireplace and each room with a gas fire place, you are guaranteed to stay warm after riding the lifts. Relax and enjoy the mountain life.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel the room because of death in the family. They were very rude and disrespectful
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating considering we would be arriving late. Very clean. Quiet. Enjoyed our short stay and would return again.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Quiet and peaceful. Lovely view of the colors of the fall.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We were surprised when we first got there and realized it was a wellness center! It was such a nice place to stay. The gentleman at the front desk was very nice he showed us around and they have quite a nice place. The only thing I didn’t like was there were young people sitting in the parking lot with a table Se up talking which was ok but they were cussing loudly and I had a 10 year old with me. I would return! Thank you
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
We arrived approximately 7:00pm and was told room was not ready for us although check in was advertised starting at 3:00pm. Waited at least a half hour from time of arrival to being able to occupy room. Doors and walls have little or no sound abating characteristics so you can hear other guests in adjacent rooms and hallways
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Leslie, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quiet, peaceful place with extremely friendly staff.
Stayed 2 nights in Sep 2019
Response from Wasaka, GM on Oct 9, 2019
Leslie, thanks for staying with us. We enjoyed you being here.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful location, friendly staff, relaxing environment, great place to go to disconnect and recharge.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Good points : everyone was friendly and welcoming. Jacuzzi was great! Points of improvement : we arrived to check in, and were told there was a spiritual ceremony going on and if we could wait to check in for "a few minutes". We were offered free kombucha for the trouble which was nice. But while waiting and drinking our kombucha, the people from front desk responsible for checking us in walked right by, said they were still doing the ceremony and were just grabbing some supplies, and didn't take a couple min to just give us our room key and check us in real quick! We ended up going on a walk instead and it wasn't too big of a deal but this isn't exactly great customer service. In addition, we were charged 2 desserts on our room bill, but we only ordered one. Carpet seemed a bit dirty as well but the bed was great and comfortable. The biggest disappointment was that we thought we would get a direct view of the mountains from our window, but unfortunately it didn't look like the online photos described it. It's still in a beautiful area but not like we imagined it would be. Generally an okay place to stay and a good retreat to recharge.
Stayed 1 night in Sep 2019
Response from Wasaka on Oct 3, 2019
We are so sorry for the problems. We could have just given you the room key but just didn't think of it. We will happily now give you a credit for the desert charged in error. Sorry you were put in a room where the trees blocked your view of the mountains. it is of course not an issue during ski season when the leaves are all off the trees. Thank you for your stay with us. We'll try harder.

10/10 Excellent

JohnCamp, Cranston RI

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot located up on a mountain. I never ever saw the stars so bright.
Stayed 1 night in Sep 2019
Response from dahVeed on Sep 22, 2019
We're so glad you got to experience that here! Thanks for sharing your experience with others.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from dahVeed on Sep 21, 2019
We're glad you enjoyed your stay. Would love to get your private feedback on what we could have done better!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay place
It was a decent place to stay - clean, but older. Bed was not very comfortable.
Stayed 1 night in Aug 2019
Response from dahVeed on Sep 11, 2019
Thank you for your feedback. Feel free to contact us directly to let us know which bed you stayed in and what was uncomfortable about it. (Most guests tell us they sleep well on our beds, so this seems very unusual.)

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Serene with healthy and delicious food. No TV so you can unplug from the world and recharge.
Stayed 2 nights in Aug 2019
Response from dahVeed on Sep 6, 2019
We're glad you chose to "Come Up for Air" to Lotus Mountain Retreat!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from dahVeed on Jul 18, 2019
Thank you so much, Anonymous! We are thrilled when our guests have a wonderful experience here!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from dahVeed on Jun 25, 2019
Thank you so much! We're glad you are enjoying (or enjoyed?) your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very serene, cozy experience
Very serene, cozy experience. Everyone at the hotel was incredibly nice. The food was amazing, and we really enjoyed the hot tub
Stayed 2 nights in May 2019
Response from dahVeed on Jun 5, 2019
We are thrilled you enjoyed your stay with us so much. Thank you for sharing your good experience with others!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean and cozy room, and the food was incredible. Perfect for a quiet retreat. I will be back!
Stayed 2 nights in Apr 2019
Response from dahVeed on May 3, 2019
We can hardly express how pleased we are that you enjoyed us as staff, your room, the food and your quiet time. Pleased you chose Lotus as your place to "Come Up for Air!", and look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is more than perfect. I going back soon for sure.
Stayed 1 night in Apr 2019
Response from dahVeed on May 3, 2019
It doesn't get any better than "more than perfect"! We feel we can always improve, in fact we have lists, but thank you so much for your review, and we are so glad you had an excellent experience. See you when you come back!

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwind and reset
The Lotus Mountain Retreat is the perfect place to unplug, unwind and to retreat. They offer delicious, vegan and organic fair, a huge fireplace, and a sunny game room along with games and books to read. There's no TVs anywhere on site, and the property is rustic with several improvements under way. Its definitely a place to feed your soul! Dah-vid and Adonda are lovely hosts. Can't wait to return!
Stayed 2 nights in Apr 2019
Response from dahVeed on Apr 20, 2019
Awesome! We're so glad you enjoyed being here! We look forward to seeing you here again soon.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room..love the water and tea/organic coffee station and that the hot tub and sauna are open 24hrs. Its like you are at home! Had some local Kombucha and sat by the huge fireplace and chatted with the staff and relaxed! Was delightful.
Stayed 1 night in Mar 2019
Response from dahVeed on Mar 26, 2019
So glad you felt at home here with us - come back any time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from dahVeed on Apr 8, 2019
So glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lotus Mountain Retreat is a wonderful space with wonderful people. The staff was incredibly welcoming and made sure I was comfortable right away. Lotus is a place to go if you're looking for a home away from home.
Stayed 1 night in Mar 2019
Response from dahVeed on Mar 14, 2019
We're glad you felt right at home here with us! Thank you for spreading the word!

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Response from dahVeed on Apr 30, 2019
Glad you enjoyed your stay. Please let us know if there is anything we can do to make your next stay a 5-star experience.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome food. We are not vegans, but the food was amazing. The staff was incredibly helpful and friendly. Very relaxing environment.
Stayed 1 night in Mar 2019
Response from dahVeed on Mar 5, 2019
Yay! We're so pleased you enjoyed the organic vegan dining experience we offer, and you were relaxed here with us. Come back any time!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Chris and DahVeed now feel like close friends, even though I only stayed for one night!! The dinner (vegan pizza) was delicious, and the oatmeal in the morning was yummy, too! In the morning, I got to attend a sound bath for the first time and it was a very unique and amazing experience. I highly recommend to anyone wanting a get-away in which you can ground yourself and just clear out any negative energy!
Stayed 1 night in Feb 2019
Response from dahVeed on Feb 26, 2019
Oh, thank you so much for being here and for letting others know your great experience here! We look forward to being with you again when you can, and also look forward to the new friends we will make due to your recommendation.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bolton Valley sanctuary
Quiet, peaceful setting in close proximity to fun small ski resort. Outside jacuzzi makes for great ending to ski day.
Stayed 2 nights in Jan 2019
Response from dahVeed, gm on Jan 28, 2019
We're so glad you enjoyed your retreat and have told others about us!

8/10 Good

Sandra, Philadelphia, Pa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the theme and vibe of the place. I really wanted a getaway that was peaceful. I didn't like the meal system. They only offered breakfast (9-10am) and dinner (7-8pm) and the meals were redundant. I wish there were a couple other places around the area. I liked the remoteness for the quiet but it was hard get out when needed.
Stayed 3 nights in Jan 2019
Response from dahVeed, gm on Jan 22, 2019
We're glad you enjoyed our peaceful vibe! Just so you know for next time, there are several restaurants a short walk up the mountain at the Bolton Valley ski resort base lodge.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Outdoor hot tub needs steps to it, very hard to get in, especially if the ground is wet or icy. Chair in room needs a light next to it.
Stayed 1 night in Dec 2018
Response from dahVeed, gm on Jan 7, 2019
Thank you very much for your feedback. We will correct these issues as soon as possible.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from dahVeed, gm on Jan 4, 2019
We're glad you enjoyed your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from dahVeed, gm on Jan 3, 2019
We're glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our second time staying here! we love it! they were very welcoming of our just-turned-5 year old! breakfast was wonderful!! we'll definitely stay here again!
Stayed 1 night in Dec 2018
Response from dahVeed, gm on Dec 25, 2018
We are so glad you all enjoyed your stay with us, and we look forward to having you stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique! This place is exactly what vibe you get from the photos provided.
Stayed 1 night in Nov 2018
Response from dahVeed, gm on Nov 4, 2018
Great! Glad we are conveying the experience well! Thank you.

4/10 Poor

A, VA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place feels more like staying with extended family you don't know well than it does a hotel. We were just looking for a reasonably priced place to rest our heads for a nights. This is not that.
Stayed 1 night in Oct 2018
Response from "dahVeed", gm on Oct 25, 2018
I sense you felt uneasiness about some of our staff interacting with you on entering and leaving. We will work on being more sensitive to our guests' desire for privacy.

8/10 Good

elizabeth

Liked: Room comfort
Stayed 1 night in Oct 2018
Response from "dahVeed", gm on Oct 26, 2018
Glad you enjoyed your stay! If we can do anything to make your next stay a 5-star experience, please let us know.

4/10 Poor

Debra, Connecticut

Disliked: Property conditions & facilities, room comfort
We arrived late in the evening and the parking area was not lit up -in fact it was pitch black - though the room was clean the pillows were very flat and uncomfortable and there was only one very flat u comfortable pillow per person - the bedspread and sheets looked like they were very old - there was only one towel per person - I like two towels for my self
Stayed 1 night in Sep 2018
Response from dahVeed, gm on Sep 26, 2018
Although we are in the mountains where most nights are lit by starlight or moonlight, we share your concern about the driveway being dark at night, so we are getting some solar-powered lights to light the way to our well-lit front entrance. The rooms are usually stocked with several choices in pillows and we frequently update our linens, so I will pass your experience on to housekeeping staff to make sure this is no longer a concern for others. We are always happy to offer additional towels when asked; most guests only need one, and because for efficiency we, like most hotels, only supply our guest rooms with one per person.

10/10 Excellent

Chris, Saratoga Springs, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very positive experience and would return. Place was exactly as protrayed on website and travel sites. Not everyone's cup of tea, however I thought it was great!
Stayed 2 nights in Sep 2018
Response from dahVeed, gm on Sep 15, 2018
Thank you so much for sharing your positive experience, Chris!

10/10 Excellent

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Good hotel
Close to many outdoor activities. I would recommend to others.
Stayed 2 nights in Aug 2018
Response from dahVeed, gm on Sep 15, 2018
Thank you so much for your recommendation!