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Reviews of Sturgis Lodge and Suites

2.5 out of 5
Sturgis Lodge and Suites
2431 Junction Ave, Sturgis, SD

Reviews

6.8
Rating 10 - Excellent. 149 out of 635 reviews" "
Rating 8 - Good. 178 out of 635 reviews" "
Rating 6 - Okay. 136 out of 635 reviews" "
Rating 4 - Poor. 98 out of 635 reviews" "
Rating 2 - Terrible. 74 out of 635 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner, Traveled with pets
Liked: Amenities
Front desk staff needs to be able to comminicate better
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very polite
Stayed 1 night in May 2024

10/10 Excellent

Mikun

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome folks, especially Sara. These folks know how to make you feel like a guest. I would recommend to anyone that decides to go to sturgis.
Stayed 1 night in Apr 2024

4/10 Poor

Kristeen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures were not of the same hotel. Outlets didnt work. The fridge didnt work. The carpets were vacuumed down the walk way and not to the walls. The staff was very nice.
Stayed 2 nights in Apr 2024

8/10 Good

Laura

Traveled with partner
Staff and owner were very nice.
Stayed 2 nights in Apr 2024

2/10 Terrible

cesar

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hot tub!!
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Disliked: Amenities, property conditions & facilities
Checked in, looked at the room and was hit with cigarette smell. Went back to the desk and checked out
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my one night stay was good, place was clean The pool was out of order, but the hot tub was great. I enjoyed it Staff is very friendly
Stayed 1 night in Apr 2024

4/10 Poor

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Pool is still closed and hot tub bubbles did not work.
Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Traveled with family
It was very run down, not clean, the hot tub was so dirty, the outside has wood pieces all over and the building looks like it’s falling apart.
Stayed 2 nights in Mar 2024

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Photos show indoor rooms overlooking the pool. I was put in an outdoor room around the back where i felt unsafe for me and especially for my car. Pool was closed. Breakfast was cereal or toast. The Outside of the hotel was very run down and needed repairs. I asked for a downstairs room since I'm 79 years old and am having a hip replacement next month. She said I would have had to tell them that when I made the reservation. Had to drag my heavy suitcase up the stairs. The room itself was fine.
Stayed 1 night in Mar 2024

2/10 Terrible

BayLee

Stayed 2 nights in Mar 2024

6/10 Okay

Gerard Simmons

Liked: Staff & service
Disliked: Amenities
Looks like it could use some renovation pool was under repair
Stayed 2 nights in Mar 2024

6/10 Okay

William

Liked: Staff & service, amenities
The room was very clean. The property itself needs a lot of work. I would stay there again though. Just needs some improvements.
Stayed 2 nights in Mar 2024

2/10 Terrible

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Roger

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People in room next to us had a dog and were up all night in and out of the room and coming and going all night. dog was barking all the time. Pool was broken hot tub broken not enough towels. Not much of a breakfast. Rooms were old and ran down dirty as well as property.
Stayed 2 nights in Mar 2024

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately noticed the pool was closed, hot tub had water but was filthy. Our room heater/ac did not work along with phone, and charge ports/outlet. After talking to lady at the front desk we got a "We will see what we can do", and never heard back. From the understanding is that they are now under new management and it has the potential to be a great place just not at this moment.
Stayed 2 nights in Mar 2024

8/10 Good

Keesha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Ami

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We paid double price for a poolside room and the pool wasnt even filled. The hot tub was the only thing there and it was full the while time. Will never book here agaun! thing it offered and it was not
Stayed 1 night in Feb 2024

2/10 Terrible

Annamarie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first it seem to be an okay place wasn't very clean I had to clean the bathroom because you could tell it hadn't been cleaned for sometime. which I didn't mind I always clean the bathroom in rooms I stay in. Secondly as I went as I went looking for the laundry room a freaking mouse came running out of the area where the pool is located. Lastly I had booked a two night stay with me and another person, they never asked for the other parties name while I had left to the store I get a call from my friend saying the front desk lady was being very rude and disrespectful claiming I hadn't pay which is a damn lie.. So my friend being scared went and paid a 250 deposit plus 90 dollars because if she hadn't the cops where gonna get called.. The front desk lady told me that you guys always rip people off
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Terrible customer service
Stayed 1 night in Feb 2024

2/10 Terrible

Rebecca

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub were closed. What used to be a great breakfast turned into only cereal and juice. Found hairs in the shower. Overall condition of the building, falling apart and dirty. Place has gone way down hill over the years. Would not recommend.
Stayed 1 night in Feb 2024

8/10 Good

Joy

Stayed 2 nights in Feb 2024

4/10 Poor

Adam Jarrett

Disliked: Cleanliness, property conditions & facilities
property is easy to find but is in rough shape. Pool and Hot tube was closed and drained. attached biulding looks like its unsafe in multiple ways. rooms at first glance but once your in them you see issues. we had dead bugs in the window. the curtain was pulled off. the bath tube had a sticker like backing on the corner of the tub floor. there was food or somthing on the side of the bed skirt. the coffee brewer was covered in scale in the water intake. dirty towel was in with the clean towels. hair tangled in the blow dryer. one thing ill give them is the bed was soft and comfortable. probably will not stay there again.
Stayed 1 night in Jan 2024

4/10 Poor

Carley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool and hot tub are closed so don’t even
It was dirty in the pool was closed.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the HOT TUB ROOM!
Get the hot tub! This was a great place to stay on our trip. The two rooms with two TV's would have made it great for families or someone wanting to split the cost. We were very comfy and enjoyed having the hot tub, especially since the pool and hot tub were closed. I would have been much more disappointed without it. Truth is I wouldn't have gotten out of my private hot tub to use the indoor pool anyway. I'm marking this place for next time.
Stayed 1 night in Dec 2023

8/10 Good

Alix

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Bradee

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool or hot tub. No breakfast. The lobby wasn’t even open in then morning to check out. My sheets would be considered “clean -ish”. Covered in hair and the shower didn’t drain at all
Stayed 1 night in Jan 2024

2/10 Terrible

Michelle

Stayed 3 nights in Dec 2023

8/10 Good

Desiree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Lynnea

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023

4/10 Poor

Zenevia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked double queen room but only double beds were left. Breakfast staff was nice and had fresh eggs and sausage to order. There was no air conditioning, front desk said nonenof the units worked. Windows didnt open so room was very hot.
Stayed 4 nights in Oct 2023

2/10 Terrible

Teri

Traveled with family and small children
Disliked: Amenities
Our room was filthy and gross, no air conditioning, and bugs in the bathroom.
Stayed 3 nights in Oct 2023

2/10 Terrible

KAMI

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
WE DID NOT LIKE THE FACT THAT THE HEAT DIDN'T WORK. THE ROOM AND WHOLE FACILITY WAS NOT WELL KEPT AND NEEDED A DEEP CLEANING. WE WILL NOT BE STAYIN EVER AGAIN.
Stayed 2 nights in Oct 2023

8/10 Good

Amber

Stayed 1 night in Oct 2023

4/10 Poor

Tonya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money
We had a room with a door to the outside. To use the hot tub/ pool, you had walk outside. No pool towels so was very cold going back to room. Tub wouldn't drain. Toilet made a weird noise when flushed. Thermastat didn't work well; we were either really hot or too cold with a small adjustment. Breakfast was minimal, with cereal, yogurt, toast, and Belgian waffles. Our room wasn't overly dirty, but definitely not spotless. I would not recommend.
Stayed 3 nights in Oct 2023

6/10 Okay

Bethany

Disliked: Staff & service
Lobby seevice
Nobody was at the frint desk when we tried to chexk out, so we had to write down the room number and name, and take photo and call evidence that we were there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very friendly staff. Super easy check in. No way to control the temperature in the room. It was over 80 degrees. Super noisy machines or something running in the hallway near the room. Maybe it was part of the pool room? Breakfast was very limited
Stayed 1 night in Oct 2023

8/10 Good

Glenda

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Melody

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was quite kind. The building needs repair
Stayed 1 night in Oct 2023

8/10 Good

Madonna

Stayed 1 night in Sep 2023

8/10 Good

Troy

Stayed 2 nights in Sep 2023

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Old outdated hotel. Good breakfast.
Stayed 2 nights in Sep 2023