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Reviews of Four Points by Sheraton Taicang

4 out of 5
Four Points by Sheraton Taicang
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 65 reviews" "
Rating 8 - Good. 21 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019
Response from Lin Qian-Assistant MarCom manager on Nov 21, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Lin Qian-Assistant MarCom manager on Nov 3, 2019
Dear Guest, The warmest greetings from Four Points by Sheraton Taicang . Thank you for choosing our hotel.Your kindly trust and support is the great encourage for us.Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jannet-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019
Response from SZVFP on Jan 31, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018
Response from Jane on Nov 19, 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear guest, the warmest greetings from FP by Sheraton Taicang. Sorry for late to reply your comments. We summarized all the guests' comments and has been improved. We are looking forward you will choosing our hotel for your next travel, and we will arrange the room according to your requirements. Looking forward and welcome you presence again.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear guest, the warmest greetings from FP by Sheraton Taicang. Thank you so much to choosing stay with us. Your great trust and support is the best encourage for us. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

6/10 Okay

Naeun

Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear guest, the warmest greetings from FP by Sheraton Taicang. sorry for so late to reply your comments. Even you never leave the detail comment for your stay experience. but we knew that we had something were not done will. We have already training the hotels staffs for the service mind. We are looking forward and welcome you presence again to see our change.

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 points
It was great & relaxing
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear guest, the belated warmest greetings from FP by Sheraton Taicang. Thank you so much for choosing stay with us. Your praise is the best encourage for us. we are looking forward and welcome presence again

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Taicang stay.
The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear Guest, The belated warmest greetings from Four Points Taicang. Thank you for choosing to stay with us and providing so valued comments for all travelers .our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean with a friendly saff.
Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.
Response from Jannet Zhou on Sep 10, 2019
Dear guest, the belated warmest greetings from FP by Sheraton Taicang. Your comments is very helpful for the all traveler and valued for us. we appreciated that you chose stay with us. We are looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Points? I thought Four Seasons!
Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

10/10 Excellent

SANGYUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전부 만족! 석식은 꼭 추천
타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023

8/10 Good

Yeonchun

Business traveler
Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023

10/10 Excellent

Tasi Wei

Stayed 14 nights in Jul 2023

10/10 Excellent

Yunping

Stayed 2 nights in Apr 2023
Response from Lili on Jun 12, 2023
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Worst buffet I have ever been
Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023
Response from Lili on Jun 12, 2023
We are very sorry that this stay did not provide you with a perfect experience. During the May Day holiday, there were quite a few guests staying and the buffet experience was not good. We will pay attention to and improve it in the future. Looking forward to your next stay and wishing you a pleasant journey.

8/10 Good

LI JUAN

Stayed 1 night in Dec 2022

10/10 Excellent

YU TE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Allen on Nov 2, 2021
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にバスタオルが無かった。
Stayed 1 night in Jan 2020
Response from Lin Qian-Assistant MarCom manager on Apr 8, 2020
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . We attach great importance to the questions you feedback. After verification, towels are non-disposable items. It needs to be disinfected before it can be used.You need to inform our room department of your needs. We apologize for any inconvenience this has caused you. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Super Jeter, 東京

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かれこれ、6~7回ほど利用させて貰いましたが、毎回気持ち良く過ごさせて頂いております。今後も蘇州に行く際は、利用したいと思います。
Stayed 2 nights in Dec 2019
Response from Lin Qian-Assistant MarCom manager on Apr 8, 2020
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 조용해서 좋았어요. 주변에 음식점도 많고 특히 100미터 거리에 쇼핑시설 "완다광창" 있어서 좋았어요
Stayed 3 nights in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 1, 2019
Dear guests, thank you for your love of Four Points by Sheraton Taicang. The hotel is conveniently located 40 minutes from Shanghai Hongqiao Airport and 10 minutes walk from Wanda Plaza. The hotel has been open for nearly 9 years, but the facilities are The equipment is advancing with the times. On the first floor, there is a Chinese restaurant, a all-time restaurant, a lobby bar, and a gym pool to relax on the road.We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location. Friendly staff. Clean Roms. Food western breakfest. Very good 4 Star hotel. I recommend this hotel
Stayed 1 night in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 3, 2019
Dear guests, thank you for your comments, your love for us is our greatest encouragement. Four Points by Sheraton Taicang Baolong has been in business for nearly 9 years. We have been committed to providing quality service to our guests.Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好
Stayed 2 nights in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 1, 2019
尊敬的客人您好,感谢您选择入住太仓宝龙福朋喜来登酒店,您对我们的满意是对我们最大的支持。期待在未来有机会能再次为您服务,祝您身体安康,完事顺利!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 3, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 3, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 3, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Lin Qian-Assistant MarCom Manager on Nov 3, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エリア最高のホテル
太倉エリアにおいて最高ランクのホテルです  ヨーロッパからの滞在客が多くローカル色の全くないホテル
Stayed 6 nights in Aug 2019
Response from Jannet Zhou-Assistant Director of Sales&Marketing on Sep 10, 2019
Dear Guest, The warmest greetings from Four Points by Sheraton Taicang . Thank you for choosing our hotel.Your kindly trust and support is the great encourage for us.Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Jannet Zhou-Assistant Director of Sales&Marketing on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First priority Taicang hotel
Four Point is a very well kept hotel, with a dedicated staf that provide exelent service. Access to the hotel is fine, close to highway. Breakfast buffet is Chinese style combined with dishes from continental breakfast. The hotel is all over well kept and clean, although rugs seem very used. Western style restaurant next door, and within 10 minutes walk, the Wanda Plaza, a shopping center, with many places to eat, and many different types of restaurant This is my 5th.visit at the hotel, and next time I am in Taicang, Four Point is the first chosen.
Stayed 3 nights in Jul 2019
Response from SZVFP on Aug 1, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

6/10 Okay

Verified traveler

Disliked: Staff & service
출장 다녀오고 영수증 재발급 요청으로 전화 했는데.. 3분을 거쳐야 영어가능자가 나오고 영어 가능자는 불친절 하네요.. 그냥 전화 끊어버리심요
Stayed 1 night in Jul 2019
Response from SZVFP on Jul 16, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to Front office for immediate action to improve the English communication skills. We also recruit people with excellent oral English skills. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

8/10 Good

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2019
Response from Jannet Zhou-Assistant Director of Sales&Marketing on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Jannet Zhou-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
蘇州への出張の際は、いつも使わさせて頂いております。 徒歩で行けるショッピングセンター(ワンダ)もあり、フードコートも充実していて非常に便利です。朝食は洋食・中華のバイキング形式で、個人的には美味しく思います。又、次回も使いたいと思います。
Stayed 2 nights in May 2019
Response from SZVFP on May 30, 2019
Dear Guest Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフ
フロントスタッフの資質に差があるのが気になる
Stayed 4 nights in May 2019
Response from SZVFP on May 30, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

8/10 Good

Joseph

Liked: Room comfort
시설이 조금 지저분함
Stayed 1 night in Mar 2019
Response from SZVFP on May 14, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to ENG for immediate action to improve. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太倉最棒的酒店
這是第三次入住,無可挑惕。飯店設備新穎,服務到位,早餐豐富美味,睡床舒適,房間無異味。
Stayed 1 night in Mar 2019
Response from SZVFP on May 14, 2019
尊敬的客人: 非常感谢您近期选择入住太仓宝龙福朋喜来登酒店!本人谨代表酒店管理层感谢您利用个人的宝贵时间给予的评价!我们非常重视您对太仓宝龙福朋酒店的整体入住体验,也非常感谢您对我们的肯定,我们会不断加强我们员工的服务技能来为客人提供更优质的服务。再次感谢您的支持与关注,希望太仓宝龙福朋酒店全体同仁能有幸继续为您提供优质的服务。

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフのホスピタリティが最高
スタッフのホスピタリティが最高 朝食メニューも豊富で美味しい ビジネスマンとしてはロケーションはもちろん快適性や近隣の利便性、勿論ワールドクラスホテルグループとしての安心・安全が体験できるホテル
Stayed 11 nights in Jan 2019
Response from szvfp on Feb 11, 2019
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Jannet Zhou-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

BULENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jannet Zhou-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

8/10 Good

BULENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Jannet Zhou-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Choul Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near by Shanghai
It was very good stay for business trip. Breakfast and hotel room was so nice.
Stayed 3 nights in Jul 2018
Response from Jane on Aug 24, 2018
Dear Guest Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

8/10 Good

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018
Response from Jannet Zhou-ADOSM on Sep 12, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的入住體驗
大廳很氣派,房間大小適中,乾淨整潔,無異味,床鋪很舒適,早餐品質不錯,服務人員很客氣周到。
Response from Jane on Nov 21, 2018
尊敬的客人,非常感谢您近期选择入住太仓宝龙福朋喜来登酒店!本人谨代表酒店管理层感谢您利用个人的宝贵时间给予的评价!我们非常重视您对太仓宝龙福朋酒店的整体入住体验,也非常感谢您对我们的肯定,我们会不断加强我们员工的服务技能来为客人提供更优质的服务。再次感谢您的支持与关注,希望太仓宝龙福朋酒店全体同仁能有幸继续为您提供优质的服务。

10/10 Excellent

yasuharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
清潔感溢れる部屋でとても快適でした。
Response from Coco Wang on Apr 4, 2018
Dear Guest, Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang and thanks a lot for your recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

8/10 Good

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
加湿器
加湿器のグレードをアップして欲しい、それ以外は問題なし
Stayed 1 night in Feb 2018
Response from Coco Wang on Apr 6, 2018
Dear Guest Thank you for choosing Four Points by Sheraton Taicang as your host during your recent visit. We value your stay experiences and comments at Four Points by Sheraton Taicang , kindly rest assured that your comments are well taken and communicated to Front office for immediate action to improve the service standard. Thank you for your interest and attention that Four Points by Sheraton Taicang hotel team can be of service to you times and times again.

6/10 Okay

FANGQUN

Liked: Property conditions & facilities, room comfort
酒店因住的人太多,管理上存在一定问题。房间实施有些过时,床还是比较舒适。最大的问题是结账太慢。下次不会住此酒店。
Response from Jane on Nov 19, 2018
尊敬的客人, 非常感谢您选择入住太仓宝龙福朋喜来登酒店!本人谨代表酒店管理层感谢您利用个人的宝贵时间给予的评价,我们非常重视您对太仓宝龙福朋酒店的整体入住体验,也非常感谢您的评论,我已经转达给前厅部,前厅部已经进行了整改,加强了员工培训和增加排班人员。 欢迎您再次入住太仓宝龙福朋酒店,希望太仓宝龙福朋酒店全体同仁能有幸继续为您提供优质的服务。

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jannet Zhou-ADOSM on Sep 10, 2019
Dear Guest, The warmest greetings from Four Points Taicang. Thank you for choosing to stay with us . Our hotel offers a combination of 437 guest rooms,11 function rooms of different scale and total function space is 2300 sq. meters, both western and Chinese restaurant, well equipped gym and a spacious pool. A catering street is across the road of hotel gate and only 5 min for walk from hotel to Wanda plaza. It is so convenient for your travel when you stay in our hotel. We are committed to provide best quality service and products for each of the guests. Looking forward and welcome you presence again.