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Our stay was absolutely wonderful!! We checked in around 9:30 PM and had amazing service. Larry helped us have a smooth check in! He was so friendly and very helpful:) would definitely recommend to anyone. And the free breakfast, hot tub, and pool were wonderful!
Hunter
Stayed 1 night in May 2024
6/10 Okay
Lori
Traveled with family
May 13, 2024
Liked: Staff & service
The property is conveniently located and has free parking. The pool and hot tub were very nice and clean. The breakfast was the same all 4 days and was average. The rooms were clean but anverage. The entire property needs updating but for $99/night, it was ok.
Alicia was nice but this hotel was filthy. We had to change rooms twice due to cleanliness. There was also a hole in the wall of the first room we assigned. There was food and bodily fluid stains on the linen.
Quality Inn was okay. Hotel room was clean enough but the door lock and keys never worked. Always needed to ask to open our door. Pool was good but a little slimy. Hot tub was nice.
Great location. Good breakfast with waffles. Bed was not really comfortable, but not bad. Nice indoor pool and hot tub. We were there for 3 nights of Diesel Days at the Illinois train museum.
The staff were all very nice. However the cleanliness was not. Bathroom was not clean nor the bed. The building is run down. Morning breakfast was good. There was a convention in town so all the hotels were booked and rates were raised because of the demand. We had no choice but to stay here and for the $170 we had to pay it should of been much better than it was.
There are many newer, fancier hotels in this area and I have stayed in most of them. This hotel is Always clean and the staff is always super nice and accommodating. This is my first choice in the DeKalb/Sycamore area.