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Mercure Sydney

Photo gallery for Mercure Sydney

Front of property
Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sydney

UNESCO Sustainable Travel Pledge

Mercure Sydney

4.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
818-820 George Street, Chippendale, NSW, 2008

Explore the area

  • Popular LocationWorld Square Shopping Centre9 min walk
  • Popular LocationInternational Convention Centre Sydney12 min walk
  • Popular LocationHyde Park15 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)22 min drive

Room options

About this area

Sydney

Near a metro station, Mercure Sydney is in Chippendale, a neighborhood in Sydney with great shopping. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Royal Randwick Racecourse. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Technology Sydney - 3 min walk
  • Ultimo College - 3 min walk
  • World Square Shopping Centre - 9 min walk
  • International Convention Centre Sydney - 12 min walk
  • Hyde Park - 15 min walk

Getting around

  • Sydney Central Station - 6 min walk
  • Central Light Rail Station - 7 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • The Loft UTS - 2 min walk
  • Coffee Trails - 2 min walk
  • Holy Duck - 2 min walk
  • Autómata - 2 min walk
  • Mekong - 2 min walk

About this property

Mercure Sydney

4.5-star luxury hotel located in Chippendale
Located close to University of Technology Sydney and Ultimo College, Mercure Sydney provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The onsite restaurant, Platform 818, features local cuisine. Free WiFi in public areas is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, 9 meeting rooms, and smoke-free premises
  • Tour/ticket assistance, laundry services, and a gift shop
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 517 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • 48-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Russian, Swahili, Thai, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 20-32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Platform 818
  • Eve's Bar

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (18626 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between AUD 20 and AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Frequently asked questions

Does Mercure Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Mercure Sydney?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Mercure Sydney on Feb 5, 2023 start from $142.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney?

Self parking is available for AUD 45 per day.

What time is check-in at Mercure Sydney?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sydney?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Sydney located?

This family-friendly Sydney hotel is located near the airport, within a 5-minute walk of University of Technology Sydney and Ultimo College. Paddy's Market and Capitol Theatre are also within 10 minutes. Central Light Rail Station is 7 minutes by foot and Capitol Square Light Rail Station is 7 minutes.

Can I cancel my reservation for free at Mercure Sydney and receive a full refund?

Yes, Mercure Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sydney cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 425 out of 1040 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 429 out of 1040 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 128 out of 1040 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 39 out of 1040 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 19 out of 1040 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, easy walk to the city. Very noisy air conditioner, we could not leave it on at night so the room became very stuffy. The room was nice and clean however I expected more for the cost. Only view was into the next building
Stayed 2 nights in Jan 2023

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub needs to be replaced with a walk-in shower. Not practical
Stayed 5 nights in Jan 2023

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Close to central train. Pool was cold. Had to ask to have room made up. Overpriced.
Stayed 2 nights in Jan 2023

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and views over the city. Eating options are a bit ordinary but I really dont need much there. Clearly family friendless there were quite a few family groups with school holidays. Had trouble with check in because hotel system wd cd not work my standard Mastercard, though fortunately my wife had card that wd work with their system. Will stay again because of convenience (other than the credit card issue).
Stayed 2 nights in Jan 2023

10/10 Excellent

Hanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were satisfied with the quality

8/10 Good

bobh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the concierge was courteous and very helpful. he helped me book a flight from melbourne to lax. i couldn't have done it without his help. bob grove

8/10 Good

Joseff

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Friendly and approachable staff... but Rooms need upgrade... Also Pleasant smell in lobby but funky smell on hallways...

8/10 Good

Alira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & location is convenient. Staff were helpful.

10/10 Excellent

Xiaoying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access too everything

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service team was excellent. Loved them all.