Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Holiday Inn Tampa Westshore - Airport Area, an IHG Hotel

3 out of 5
Holiday Inn Tampa Westshore - Airport Area, an IHG Hotel
700 N Westshore Blvd, Tampa, FL

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 108 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jack, Lansing

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Kenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub was 85 degrees.
Stayed 1 night in May 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Front desk was polite
Stayed 1 night in Apr 2024

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near 2 malls and others stores. Quiet and clean.
Stayed 1 night in Apr 2024

6/10 Okay

Akua Afrakoma

Liked: Cleanliness, amenities, property conditions & facilities
There was no cleaning of our room during our entire stay
Stayed 3 nights in Apr 2024

2/10 Terrible

Sirisha

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Joanne, conyers

Stayed 3 nights in Apr 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael A

Liked: Property conditions & facilities
Disliked: Staff & service
Check in process was terrible
Stayed 4 nights in Apr 2024

8/10 Good

Norman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the set up of the room. It was very nice and clean for the most part. I didn’t like that breakfast was not included even though I thought it said it did when I booked in Expedia and I didn’t like that I had to pay for parking. Say this in the discription.
Stayed 2 nights in Apr 2024

2/10 Terrible

Joshua, Thornton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No power in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lyda

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that there’s no carpet and rooms seem to be recent remodel. Bathroom with glass shower stall was nice. They painted the ceiling to hide the popcorn ceiling so it was a definite improvement. Roy at front desk was friendly and sweet.
Stayed 1 night in Apr 2024

10/10 Excellent

Silvania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Azaria

Stayed 4 nights in Mar 2024

10/10 Excellent

Adrienne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Felt safe, clean, and nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Stayed 2 nights in Apr 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2024

8/10 Good

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, well kept hotel with many options of food and entertainment near by
Stayed 3 nights in Apr 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Mall
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cly
Stayed 1 night in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Misael, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Celyn

Traveled with family
Disliked: Staff & service, property conditions & facilities
Long check in lines, dirty and old hotel. TV wouldn’t turn off all night, front desk takes their phones off the hook so you can’t call down for help.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and ckean, comfortable rooms.
Stayed 4 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank us for choosing us and share your experience during your stay.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Typical no frills Holiday Inn. Near airport. Served its purpose for one night. No complaints. Nice outside pool. Business hotel in style and location.
Stayed 1 night in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Marcos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, staff was friendly and approachable.
Stayed 2 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room and bed was very comfortable, staff were friendly and accommodating. We liked having a restaurant in the hotel and the food was delicious. We liked the location of the hotel; it was walkable to shopping.
Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

6/10 Okay

Rick

Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

8/10 Good

Maria

Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Beds were amazing
Stayed 4 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool water was the warmest I have ever been in.
Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us and your feedback.

2/10 Terrible

Charlie

Business traveler
Disliked: Property conditions & facilities
Sewer pipe water kept gurgling and backflowing into my toilet (room 323) the entire time I was there. It was so much water it would loudly gurgle and then spray out of the bowl onto the toilet seat and floor. This happened throughout the night and woke me up several times. This was very unsanitary and made it difficult to sleep.
Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
We apologize for the inconvenience during your visit to our Hotel, I will address your concern to the corresponding area, thank you for your time and we hope on your return to Tampa you will give us a second chance to be able to provide you with a better service.Thank you for the feedback.

2/10 Terrible

Alexandria

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

2/10 Terrible

Sunil

Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
We apologize for the inconvenience during your visit to our Hotel, as for parking it is a requirement of the Hotel management that all guests must pay parking and as for your breakfast we will address your concern to the corresponding area, thank you for your time and we hope that on your return to Tampa we will give you a second chance to be able to provide you with a better service.

6/10 Okay

Robert

Traveled with family
Disliked: Amenities
Overpriced for a very par stay.
Stayed 3 nights in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for your choosing us and your feedback

6/10 Okay

Verified traveler

Traveled with group
Unreliable airport shuttle
All was fine with hotel…location great for airport travel. That said, their airport shuttle is useless. Not reliable as it fills up with other hotel pick ups first (even though you have to reserve a spot just to get on the shuttle). I suggest using Uber or Lyft to get to the airport even if, like I, you are not in a rush.
Stayed 1 night in Feb 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us, I apologize for the inconvenience caused during your stay at our Hotel, your concern will be addressed to the corresponding area, we hope that upon your return to Tampa you will give us a second opportunity to provide you with better service. Thank you for sharing your experience with us.

6/10 Okay

Naomi

Business traveler
My complaint was obtaining my receipt. I stayed there a week ago, I still don’t have it. I happen to be in town tomorrow so I’m going to the hotel to pick it up because they had problems. Emailing I called them four times to get the receipt I never received it.
Stayed 3 nights in Jan 2024
Response from Elianne on Mar 28, 2024
Thank you for choosing us, I apologize for the inconvenience caused during your stay at our Hotel, your concern will be addressed to the corresponding area, we hope that upon your return to Tampa you will give us a second opportunity to provide you with better service. Thank you for sharing your experience with us.

2/10 Terrible

Sam

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like mold
Stayed 1 night in Jan 2024

6/10 Okay

Lisa, Pontotoc

Traveled with partner
Liked: Cleanliness
never enough tissue boxes and never enough towels
Stayed 4 nights in Jan 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Elianne on Mar 28, 2024
Thank you for for choosing us and your feedback.

6/10 Okay

Dani

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had 2 adjoining room doors, so it was so loud we heard everything. The towel rack was loose and hanging by the nail, the shower head was super low and leaked so bad you could only use one setting. Tub was slow to drain, and there was hair floating around before you even got in. However I did not see any bugs, and it wasn’t disgusting but it definitely wasn’t as clean as one would hope. It was inconvenient that they don’t just have a microwave in the room. The location is not great, I did not feel unsafe , buts it’s also not convenient for anything . One thing I will say is that was the comfiest bed I’ve probably ever slept in. I would say if you are looking for a quick nights stay, it’s definitely not that bad. But if you want a nice comfortable holiday, I wouldn’t recommend it .
Stayed 2 nights in Dec 2023

10/10 Excellent

Nithiyaragawan

Stayed 1 night in Dec 2023

10/10 Excellent

Virginia

Stayed 1 night in Dec 2023