Presidential Penthouse | Private kitchen | Fridge, microwave
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Reviews of The Cove Taupo

3.5 out of 5
The Cove Taupo
213 Lake Terrace, Taupo

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 420 reviews" "
Rating 8 - Good. 128 out of 420 reviews" "
Rating 6 - Okay. 56 out of 420 reviews" "
Rating 4 - Poor. 19 out of 420 reviews" "
Rating 2 - Terrible. 2 out of 420 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was clean and quiet. Parking was always available. Good location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was spacious and clean, with comfortable beds. I noted an odd number of spoons and forks. The bathroom, albeit clean was rather tired and dated. There was paint that was cracked on the wall was non repaired damage to the sink and shower. There was also a lack of steam extractor fan that had obviously previously led to fire alarms if the bathroom door was left open.
Stayed 1 night in Apr 2024

8/10 Good

Gaye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the size of our room.. Spacious Staff very pleasant.. need a new ironing board cover though
Stayed 2 nights in Apr 2024

10/10 Excellent

William, johnstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were wonderful and there was a nice walking trail along the water just outside the front door
Stayed 1 night in Mar 2024

10/10 Excellent

Nanct

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff were very polite
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with full requirements needed, highly recommend
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice spot to stay, centrally located in town. Had everything we needed, people are check in were nice and friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Monika

Disliked: Cleanliness, property conditions & facilities
Overpriced not good experience
Highly overpriced, not clean apartment/hotel? with very helpful stuff. The room - [ ] No table although it is an apartment with kitchen, so if you want to eat food, either you stand around microwave or? - [ ] No water tap in kitchen, so cleaning the dishes in bathroom maybe? - [ ] No cupboard to keep your clothes, only 4 clothes hanger provided and you can hang your clothes where you find a place for hangers - [ ] As there is no cupboard the ironing board stands next to the door. - [ ] No safety lock on door, not sure if the door is locked or not. The bathroom - [ ] Mold everywhere. As staff explained it is not mold only the crack covered by silicone but it is not, it is black mold in the shower and around the whole bathroom. - [ ] No extraction but there is a sign in bathroom to close the door while showering to avoid false fire alarm. - [ ] The mirror is on the window which has a view of the street. In case you switch on the light, from the street anyone can see what you do in bathroom. - [ ] The shower door opens as a 20 years old car without maintenance, so everyone will know when you start showering. People - [ ] When I told these concerns, they kindly offered me another room however when I looked at it, the same issue was there. They also offered refund if I want to leave so I guess this is not the first time when someone complained but they handled it well!
Mold around the shower
Dirty floor and door opening
Peeling paint at window and mold around
Privacy in bathroom…
Stayed 2 nights in Dec 2023

8/10 Good

Jacquie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff, great location and comfortable accommodation.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly, the room was quite and clean, and the private outdoor spa pool was amazing to soak in. Good value for money over the Christmas break
Stayed 1 night in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Samara

Stayed 1 night in Dec 2023

8/10 Good

DAVID J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lakeside location with well appointed rooms
A small but comfortable unit and which had everything we wanted and a lakeside view as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Bernadette

Traveled with partner
Loved the size of our room, it was huge.
Stayed 1 night in Nov 2023

8/10 Good

Meryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff
Stayed 1 night in Nov 2023

10/10 Excellent

Sharrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean stayed in the executive room so spacious, lake view cafe in there so nice as we had brunch before heading off. Will definitely stay agai thanks so much
Stayed 1 night in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cove Taupo
We were happy with our room and the view. It was clean and has been refurbished. It was one of the smaller rooms but suited us well.The cafe has a gorgeous view of the lake, good food and coffee.Staff and cleaning staff very lovely
Stayed 1 night in Sep 2023

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right beside the lake. We enjoyed early morning walks along the footpath next to the lake. Followed by breakfast at the adjoined cafe
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view of lake. Rooms were spacious. Hot tub very nice
Stayed 1 night in Sep 2023

8/10 Good

Jono

Stayed 1 night in Sep 2023

8/10 Good

Goff

Stayed 1 night in Sep 2023

6/10 Okay

Clare

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I was given a choice of 2 rooms one that stunk of cigarette smoke, had black mould around the window and had single glazing so very noisy OR 1 that had double glazed window but the bathroom was single glazed so given it's on the main road into Taupo this was very noisy. I had to then pay an additional 150 that I don't have to stay in a non smelly or noisy room.
Stayed 3 nights in Aug 2023

8/10 Good

Adrian

Stayed 1 night in Aug 2023

10/10 Excellent

Harley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the cafe by lake
Stayed 2 nights in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, without being in the hubbub.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cory

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, comfortable beds and sky tv. Nice big deck and spa.
Stayed 2 nights in Aug 2023

8/10 Good

Daljit

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2023

6/10 Okay

Kratick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and enjoyed the spa after a days skiing
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Disliked: Amenities
Bathroom old and tied, toilet seat needed replacing
Stayed 1 night in Aug 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, staff friendly and had everything you expect. Would stay again
Stayed 1 night in Jun 2023

8/10 Good

Jagjit

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2023

10/10 Excellent

Gillian

Stayed 1 night in May 2023

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here at The cove, amazing breakfast at the cove cafe great views and friendly helpful staff..highly recommend for a relaxing wknd away.. Thermal pool on deck was the Best👌
Stayed 2 nights in Jul 2023

8/10 Good

Jitya

Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Stayed 1 night in Jun 2023

10/10 Excellent

Christine and Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Zubaidah

Liked: Cleanliness, staff & service
They need to upgrade their bathroom
Stayed 2 nights in May 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay, the room was clean and the hotel was very tidy and fancy. My only concern was that the bed we had was very uncomfortable, apart from that the place was awesome, i would definitely consider staying here again
Stayed 1 night in May 2023

10/10 Excellent

Umesh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2023

10/10 Excellent

Mike

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location tidy rooms and well priced. Good access to lake front walkway.
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Stayed 1 night in May 2023

4/10 Poor

Gordon

Traveled with partner
Liked: Staff & service
The bathroom window and mirror had a lot of mould around it. At night a type of generator or machine was going on n off n initially started like a gun shot. This continued thru the night. The fridge was very noisy. A lot of road noise even though there is double glazing. We could also hear the people next door or above us, going to the toilet during the night. Perhaps the owners should try sleeping in that room apt 18
Stayed 1 night in May 2023

6/10 Okay

dave

Traveled with partner
Liked: Cleanliness
Location is great
Stayed 1 night in May 2023