Duplex | Terrace/patio

Reviews of Apartamentos Playazul

2 out of 5
Apartamentos Playazul
Arquitecto Gomez Cuesta 6, Arona, Santa Cruz de Tenerife

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t expecting much , but apartment was modern, clean. Looked like recently upgraded. Had everything needed for a self catering . Only thing was no safe . Other than that can’t fault it for price range
Stayed 4 nights in May 2024
Response from Noa Lírez Forneiro (Hotel Manager) on May 14, 2024
Dear Derek,Thank you for choosing Apartamentos Playazul for your recent stay. We greatly appreciate you taking the time to share your experience with us.We are delighted to hear that you were pleasantly surprised by our newly refurbished apartments. Our goal is to provide all the amenities our guests need to ensure a comfortable and enjoyable stay, whether for leisure or business. We’re glad that you found our accommodations to your liking.For our business travelers, we have included a work desk and reliable internet connection in each room, aiming to create a productive and convenient environment.We hope to have the pleasure of welcoming you back to Apartamentos Playazul in the near future. Please do not hesitate to contact us in advance if you need any assistance or have any special requests. We are here to ensure your next stay is even better.Thank you once again for your kind words and for staying with us.Warm regards,

8/10 Good

Danny

Disliked: Amenities
Nice clean rooms, bit noisy but that’s to be expected up the road from Veronica’s! Compared to the hike in prices all over Reef, it’s a bargain!
Stayed 7 nights in Apr 2024
Response from Noa Lírez Forneiro (Hotel Manager) on Apr 23, 2024
Dear Danny,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Apartamentos Playazul.Our recent refurbishments were aimed at providing our guests with a modern and comfortable living space, and we're delighted that you found the apartments to your liking. Your satisfaction is our top priority, and we're glad to have met your expectations in this regard.Our location in the heart of Playa Las Americas truly is unbeatable. With close proximity to bars, restaurants, and shopping venues, our guests have everything they need right at their fingertips. We're delighted that you found this aspect of our property convenient and enjoyable.At Apartamentos Playazul, we strive to offer exceptional value for money, and we're thrilled that you found our pricing competitive compared to other hotels in the area. Providing our guests with an affordable yet high-quality accommodation experience is something we take great pride in.Thank you once again for choosing Apartamentos Playazul for your stay. We hope to have the pleasure of welcoming you back in the near future!Warm regards,

8/10 Good

David

Traveled with group
Great place with the only downside Was no air conditioning in the room
Stayed 5 nights in Mar 2024
Response from Noa Lírez Forneiro (Hotel Manager) on Apr 4, 2024
Dear David,Thank you for share your comments with the rest of Expedia Community. This kind of gestures help us to know first hand which are the expectations and experiencies of our guests.All of our apartaments have a preinstallation of the air conditioning. We suppost that in a near future we can install all of them for this tropical clima.Hope to give you once again the welcome in our stablishment.Kind Regards,

8/10 Good

Iain

Traveled with partner
Liked: Cleanliness
The absolute BEST thing about this property is the lovely woman who works at the pool bar. She is an absolute delight and really brightened up our mornings. The prices at the pool bar are also very reasonable. There was a lot of construction still happening in the hotel so it wasn't looking great and there was still some noise in mornings from drills etc. Although not too much. The music down at Veronica's doesn't stop til 6am and there was no air conditioning in our room so we were forced to sleep with the balcony open all night, therefore being forced to listen to Pitbull and every other generic 128 bpm chart track of the moment. Our shower was poorly designed and would flood the entire bathroom, meaning we had to use most of our towels drying that up. It also meant that the bathroom floor was constantly damp. Beds weren't great. No headboard. Pretty squeeky etc and not the most comfortable. TV and WiFi were both good and kitchen facilities were all fine. This would be a 3 star review due to some of the major issues above, but the lovely lady at the pool bar and the close proximity to shops and nightlife etc earned the extra star.
Stayed 3 nights in Feb 2024
Response from Noa Lírez Forneiro (Hotel Manager) on Feb 29, 2024
Dear Iain,Thank you very much for your words regarding our colleague Barbara. We will pass on your comments to her as this kind of actions give us strength to keep improving our processes day by day.We take very good note in relation to the shower tray, and we are looking for solutions for this problem with the water channeling. Your comfort and safety is very important to us.We look forward to seeing you again and we will continue to improve the facilities so that we can surprise you on your return.Yours sincerely,

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities
Great Property But: Only after purchasing my apartment for the week was I told about ‘reinvention noise’ Monday to Saturday 8am-6pm (it was actually 7 days a week) - this should be made clear to customers prior to buying. Workers played loud music despite one of the main rules for the apartments being ‘no loud music’.
Stayed 7 nights in Jan 2024
Response from Noa Lírez Forneiro (Hotel Manager) on Jan 31, 2024
Dear Stuart,First of all I would transmit our thanks to share your feedback.Sorry for the inconvenience during our improvements works. I let the workers know that they must to respect the rules concerning use private played music and also to respect the Sunday as a quite day.Hope to see you once again here.Yours faithfully,

6/10 Okay

JOHN

Liked: Cleanliness
Disliked: Room comfort
Too many stairs
Too many stairs
Stayed 8 nights in Dec 2023
Response from Noa Lírez Forneiro (Hotel Manager) on Dec 29, 2023
Dear John,First of all thank you for the time that you have expend to share your feedback with the rest of the Expedia Community. Our aparthotel have three buildings, one of them has a lift to go to the 1, 2 or Duplex Apartaments. Our studios have access by stairs and are located right in front of the swimming pool, so your access to it is very privileged. They are also close to our Snack Bar, where you can enjoy both local and international drinks, as well as taste some snacks on a day of leisure in the Solarium area. We are glad that you have chosen Playazul Apartments for a few days of rest and enjoyment on the island of Tenerife.We look forward to welcoming you back into our apartments.Kind Regards,

8/10 Good

garry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and friendly
Stayed 3 nights in Dec 2023
Response from Noa Lírez Forneiro (Hotel Manager) on Jan 31, 2024
Dear Garry,Thank you for share your feedback with us. We hope that you have had a wonderful time with us and see you once again in a near future.Kind Regards,

10/10 Excellent

kieran rhys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel & staff were both awesome! Arriving: A free upgrade the moment we entered the building. Lots of rooms, with good open space. We had 5 beds in our apartment, a full kitchen with pots & pans, a full-size fridge & small freezer for ice cream, a balcony with views of the volcano & more. Leaving: Our flight was at 6 pm, and the staff told us to keep the room until we had to leave :) Really kind & friendly, they called the taxi for us (20-second wait) Pro's -Low Prices -Big Rooms -Friendly Staff -Clean & Tidy -Perfect For Adults Con's -It's not ideal for families with kids. -If you have kids, stick to the big resorts where you can let your kids run around & join the secured kid's groups they have to offer, live entertainment etc.... But we have no kids & found this hotel amazing :) Parked our motorbike out front every day & had no problems throughout our stay.
Stayed 4 nights in May 2023
Response from Hector R on Jun 24, 2023
Dear Mr. Rhys;Many thanks for the time taken reviewing our Hotel, for the score given and for your kind words regarding your stay.You review is best reward we can have to our daily effort.We hope to welcome you back in the near future.Kindest regardsHector R.Front Division Manager

10/10 Excellent

Karen

Stayed 3 nights in Dec 2022
Response from Hector V on Dec 26, 2022
Good afternoon Karen,First of all we want to thanks for choosing our apartments to spend your holidays and we are really proud and happy that you had so special and unforgettable holidays.We are wishing to see you back really soon,Kind regards,Hector VPlayazul Reception

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good, quiet, pool v good, 24hr desk good, maid good!
Stayed 7 nights in Jun 2019

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Good hotel with great location!
Spacious apartment with well equipped kitchen and large balcony. Great location, especially for the price! Close to restaurants and bars and not too far from the beach. Beds were a little uncomfortable for our long stay and the WiFi that you have to pay extra for did not work, so it was difficult to look things up for planning purposes.

10/10 Excellent

Knut Ole

Stayed 14 nights in Nov 2022
Response from Hector R on Feb 15, 2023
Dear Mr. Knut;From Playazul apartments, we want to sat thanks for the time taken reviewing our Hotel and for the score give.It is a real pleasure to see such a good review from a happy guest. We really work hard to provide the guests the best possible experience and your review reward our efforts, so many thanks and we hope to welcome you back as soon as possible.Many thanks and kindest regardsHector R.Front Division Manager

6/10 Okay

Marie-Line

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023
Response from Hector R on Feb 15, 2023
Dear Marie-Line;First of all, we want to say thanks or the time taken reviewing our Hotel and we hope you had a very nice flight back home.We really regret you did not have an excellent experience as you deserve, if you want to explain us regarding the details, we will be more than happy to read your comments so, on your next visit we will do our utmost to make your stay as memorable as possible.Wishing you a very nice day from sunny TenerifeHector R.Front Division Manager

10/10 Excellent

Iulia

Liked: Cleanliness, amenities

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good location
The location of the hotel was very good. Everything was near, but the hotel was mostly quiet and peaceful. Service was very friendly and the personnel was helpful. There were very many stairs, but for us that wasn't a problem.
Stayed 7 nights in Nov 2022
Response from Hector V on Dec 26, 2022
Good afternoon,First of all we want to thanks for choosing our apartments to spend your holidays and we are really proud and happy that you had so special and unforgettable holidays.We are wishing to see you back really soon,Kind regards,Hector VPlayazul Reception

10/10 Excellent

Tino

Liked: Cleanliness, amenities, property conditions & facilities
Alles gut
Stayed 7 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Det er et dejligt sted, men noget slidt, rengøring lidt til den dårlige side.
Stayed 28 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Pænt rent. Slidt og kold lejlighed. Meget larm fra baren nedenunder.
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 7 nights in May 2018

8/10 Good

Eryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошие недорогие аппартаменты.
Останавливаемся там не первый раз и всегда нравится. Несмотря на то что недалеко дискотеки, в отеле тихо. Есть все для комфортного отдыха.