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Reviews of Motel 6 Tewksbury, MA - Boston

2 out of 5
Motel 6 Tewksbury, MA - Boston
95 Main St, Tewksbury, MA

Reviews

6.0
Rating 10 - Excellent. 188 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 182 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 238 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

EDWARD

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We reserved a non smoking room because my wife has asthma. were told they were all taken and given a smoking room. They said that was not a guarantee when you request it, only a suggestion and if they were all out of them they could give us a smoking room. The phone in the room did not work. The box spring made very loud noises any time either of us moved or turned over in the bed.
Stayed 1 night in May 2024

4/10 Poor

Elvira

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Weird scent that was strong in the room
Stayed 1 night in May 2024

10/10 Excellent

Marilene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Muito bom
Stayed 1 night in May 2024

4/10 Poor

Katelyn

Disliked: Cleanliness, property conditions & facilities
The staff at the front desk are very nice! Unfortunately, the building and rooms are disgusting. Our original room stunk so bad, the door was broken and would'nt even latch, and there was no hot water at all. The only room they had available to put us in was a smoking room, so that room stunk too, but at least we had hot water.
Stayed 1 night in May 2024

10/10 Excellent

sean

Liked: Staff & service
Room had burnt mark everywhere but otherwise clean
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on May 23, 2024
Hi Stephen,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness
The bathroom had hair in the tub. The walls had not been washed in a long time. The laminated floor at the toilet was cracked. The non smoking room 249 was a recent smoking room, smelled terrible.
Stayed 1 night in May 2024
Response from Nancy Y. on May 15, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

michael a

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2024
Response from Brand Experience Team on May 7, 2024
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Jeliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 1, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

2/10 Terrible

Stephen

Stayed 1 night in Apr 2024
Response from Nancy Y. on May 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kristen, Plymouth

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
There was not even hot water but if you want to sleep with one eye open this seems like the spot.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Kristen,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

John

Traveled with partner
Needs a total update.not clean around the area.bed was hard.shower was stained with cigarette burns .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi John, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Arranya

Nice and quite
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Arranya, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
Unsatisfied with my stay. It was loud and very unsafe. The room I had was cold and there was no hot water for a shower. I want a full refund due to this horrible experience.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Jim,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Diana,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Calilia, philadelphia

Good
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

claudia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación estaba sucia, pedimos que limpiaran y se tardaron dos días en llegar, las toallas contadas, el olor que tenía no era agradable.
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hola viajero,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

2/10 Terrible

Calilia, philadelphia

Disliked: Staff & service, amenities, property conditions & facilities
I never been to a motel 6 where it’s no refrigerator or microwave. It’s time for Boston to upgrade
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Calilia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know some people don't like trains but when that rooled up for an hour or so stood back and relaxed from the rumbleing of the freight train berry cool!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Daniel,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Dawid

Stayed 1 night in Feb 2024

2/10 Terrible

Emmanuel, Fall River

Stayed 1 night in Jan 2024

6/10 Okay

Matthew

2/10 Terrible

Moses

Stayed 2 nights in Dec 2023

4/10 Poor

Giovani

Stayed 2 nights in Jan 2024

4/10 Poor

Jenet, San Antonio

Stayed 1 night in Jan 2024

8/10 Good

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfortable and the price was right for an easy place to rest but pipes taped with duck tape to hide holes in bathroom. Definitely not a quiet area. Stuff was very nice though. They was were very helpful and friendly and time I came to the desk. I would stay
Stayed 1 night in Jan 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a night so I could get to Boston for surgery
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely a pass
The place smelled of weed and there were hairs on the bed and towels. The only reason it didn’t get a 1 is because there were no critters. Front staff was nice but will be avoiding in the future.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Jennifer,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and smelly room,used condom in trash can,pubic hair and stains on bed sheets.did not care to spend the night there.i went to the reception and gave the keys back to the clerk.i hope i get reimbursed for that.never again.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi David,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Jamie

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Bhargav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

ADILET

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Roberta

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Wilner

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Wilner, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 in Tewksbury is a reliable place to stay! The staff is very kind and helpful.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

amanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eliany

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Raquel

Stayed 3 nights in Dec 2023

4/10 Poor

Stephen

Disliked: Property conditions & facilities
Room key had to be reprogrammed every day during our stay. Toilet plugged. Phone did not work. We were given a room that adjoined another room. There was a refrigerator in front of the adjoined room door. We could hear conversations (normal speaking voice), alarm clocks, phones
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Dec 13, 2023
Hi Stephen,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

CLAUDIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

4/10 Poor

Zachary

Disliked: Cleanliness, property conditions & facilities
Cleanliness what horrible other than that not bad
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

James

Stayed 1 night in Nov 2023

8/10 Good

Wilman

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Jessica,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

kathryn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Quita

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Quita,Thank you for the 5-star rating!Lilith#Team6