Villas in Thermal

"My daughter and I had an excellent experience at your property. Sarah at the front desk was very helpful and helped me with becoming a Hilton Honors member. Omar from the housekeeping staff was also very nice and was able to help me with getting me the towels I requested. He also checked with us daily to see if we needed anything from them. If we ever need a place to stay we will definitely be back, the staff was very accommodating and nice."

"Staff was great. The pool is nice with a stunning view of golf course and mountains. Main entrance is cool with Lucy and Desi vibes. Good value. Needs some TLC in hallways. Bed linens could be better. Overall it’s a good place. Hotels next door are 2x the price."

"I paid $3000 for a jointing rooms. Our view was dead grass. I have been coming here 15 years and they never upgrade. Front desk people are always rude. You will never get a room before 4pm or later. "

"Extended our stay and had another comfortable sleepover, property was very quiet. Maged along with staff Jose, Zack, Jamila & Fran were all super helpful."

"Our villa was nice and clean with a nice view of the pool. "

"Room is simple, open closet, TV, small desk single bed. The shower head/handle was broken so it only worked as hand held. Sink is coming off wall and space covered with grout. Ice machine is only in the check in area, not one located in other buildings."

"Took over 2 hours to check in due to dirty rooms. Shower head was broken after checking in. Pool waiter tried to double tip on bill till I realized and called him out. If you get pool service be sure to ask for an itemized bill before signing your receipt. "

"For the price, I felt like the room was kind of shabby and outdated. It also didn’t feel like the cleanest. "

"The staff were absolutely the best!"