Reception

Reviews of APA Hotel Ginza Shintomicho Ekimae Kita

3 out of 5
APA Hotel Ginza Shintomicho Ekimae Kita
1-12-11 Shintomi, Chuo-ku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 305 reviews" "
Rating 8 - Good. 103 out of 305 reviews" "
Rating 6 - Okay. 42 out of 305 reviews" "
Rating 4 - Poor. 4 out of 305 reviews" "
Rating 2 - Terrible. 8 out of 305 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colayo1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are nice, they help you to whatever you need, and when need something as food or taxi they will help with thay
Stayed 11 nights in Apr 2024
Response from フロント 橋本 on Apr 15, 2024
Thank you very much for choosing APA Hotel Ginza Shintomicho Ekimae Kita.We are happy to hear that you were satisfied with your stay. We will continue to strive to improve our services.Thank you very much for taking time out of your busy schedule to write to us.We look forward to welcoming you again.

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Room was small but clean. Easy access to the metro and JR lines. 1 washer/dryer for the whole building. Paid extra for breakfast, but it was pretty disappointing. You can get significantly better breakfast at the Lawson across the street or pretty much anywhere in the area.
Stayed 2 nights in Apr 2024
Response from フロント 橋本 on Apr 15, 2024
Thank you very much for choosing APA Hotel Ginza Shintomicho Ekimae Kita.Our hotel is a 5-minute walk from Shintomicho, Hatchobori and Takaracho Stations, so we have received favorable reviews from many guests regarding our location. We are sorry that our breakfast did not meet your expectations.Thank you for your valuable feedback.We look forward to seeing you again soon.

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2024
Response from フロント 大屋 on Apr 11, 2024
Thank you very much for choosing APA Hotel Ginza Shintomicho Ekimae Kita.Thank you again for your high evaluation of our hotel.We will make every effort to improve our service so that we can receive the highest rating the next time you stay with us.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to seeing you again.Ohya / Receptionist

10/10 Excellent

Hsienjung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the location is not as convenient as the surrounding hotels, but the price is relatively lower.
Stayed 4 nights in Apr 2024
Response from フロント 橋本 on Apr 13, 2024
Thank you very much for choosing APA Hotel Ginza Shintomicho Ekimae Kita.As our hotel is located a little far from Tokyo Station and Ginza area, we hope you had a quiet night.Thank you for taking time out of your precious time to write to us.We hope that you will choose our hotel again when you come to the neighbourhood.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient due to Lawson perpendicular to the intersection in fort of hotel but wish there were more small eateries choices.
Stayed 9 nights in Mar 2024
Response from Sakai / Receptionist on Apr 3, 2024
Thank you very much for staying at APA Hotel 〈Ginza Shintomicho Ekimae Kita〉.We are very happy to receive a perfect rating.As you said, there are not many restaurants around the hotel, but there is a 24-hour convenience store in front of the hotel, where you can buy meals, sweets, and drinks at any time.Thank you for your valuable review.We look forward to seeing you again.

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Feb 2024
Response from フロント 大屋 on Mar 5, 2024
Thank you very much for staying at APA Hotel 〈Ginza Shintomicho Ekimae Kita〉.Thank you for your compliments about our hotel's location.The nearby train station is just a few minutes walk away, and there is a convenience store right in front of the hotel.Also, thank you for your compliments on the cleanliness of our guest rooms.We will continue to work hard to maintain this service.Thank you for taking the time out of your busy schedule to write a review.We look forward to seeing you again.Ohya / Receptionist

2/10 Terrible

Samuel

Stayed 1 night in Feb 2024
Response from Sakai / Receptionist on Mar 21, 2024
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We apologize if there are any shortcomings.We will do our best to ensure that you are satisfied with your stay.Thank you for your valuable review.

10/10 Excellent

Da Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Response from フロント 大屋 on Jan 28, 2024
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita. We are very happy to receive so many compliments. The hotel offers easy access to the Tokyo area by subway and train. Additionally, we are not satisfied with the evaluation we received, and all of our staff will continue to strive to improve our services. Thank you for taking the time out of your busy schedule to leave us your valuable review. I look forward to meeting again Ohya / Receptionist

8/10 Good

Lokkei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good very clean
Stayed 7 nights in Jan 2024
Response from フロント 橋本 on Jan 19, 2024
Thank you for choosing APA Hotel Ginza Shintomicho Ekimae Kita.We are happy to hear that you were satisfied with our services.We look forward to welcoming you again.Receptionist

8/10 Good

Ka Man Carmen

Stayed 1 night in Jan 2024
Response from Sakai / Receptionist on Jan 10, 2024
Thank you for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We hope you enjoyed your stay with us.If you have the opportunity to stay with us again, we will continue to improve our services so that you can give us a perfect rating.We look forward to seeing you again.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room - very clean - comfortable bed - great service.
Stayed 1 night in Jan 2024
Response from Sakai / Receptionist on Jan 10, 2024
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We are very happy to see that you enjoyed your stay with us.As you said, the rooms at our hotel are compact, but even the single rooms have beds that are 140 cm wide, so you will be able to stay comfortably.Thank you for taking the time out of your busy schedule to leave us your valuable review.We look forward to seeing you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect: Everything was a bit better, or slightly higher quality, or more thought-out than similar places I have stayed at, in Tokyo. Like most places though it was a small room and small ensuite. I don’t mind this, especially as it was just me, for two it would be cosy. It was my first time at an APA Hotel and now I would always stay at one unless I wanted to spend much money for a larger room. The bathroom mirror had a heater behind it so it didn’t fog up! Various instructions were simple and clear and much information on the TV. It was extra clean even for Japan. The different pillows were very comfortable, lighting and controls were well thought-out. There was even a special smoke bag in case of fire! The shower head had several different angles, the slippers were slightly better quality, as were the soaps, coat hangers, towels a bit fresher . . .
Stayed 1 night in Dec 2023
Response from Sakai / Receptionist on Jan 10, 2024
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We are very happy to receive so many compliments.We pay special attention to various aspects to ensure that our guests have a comfortable stay.We have pillows made of mesh material and ones made of cotton, so please use the one that suits your preference.In addition, the light switches are located near the bed, so you can turn the lights on and off even after lying down in bed.Thank you for posting other points as well.We look forward to seeing you again.

8/10 Good

Mey

Stayed 4 nights in Dec 2023
Response from Sakai / Receptionist on Jan 18, 2024
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We hope you enjoyed your stay with us.We will continue to strive to improve our services without resting on our laurels from our customers.Thank you for taking the time to post.We look forward to seeing you again.

6/10 Okay

Jane, Gabriola

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff were snappish and not helpful. The room was good but too warm, the breakfast was disappointing.
Stayed 2 nights in Nov 2023
Response from フロント 北條  on Nov 9, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We would also like to take this opportunity to thank you again for taking the time to send us your comments.We are very sorry for any inconvenience caused to you regarding your room and breakfast.We do not have a breakfast venue at our hotel, and we are guiding you to a nearby APA hotel as a breakfast venue.We appreciate your understanding.We will do our best to satisfy our guests even more in the future.We look forward to welcoming you again.Hojo / Receptionist

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night after landing in Tokyo. It was an easy 15 minute walk from Tokyo station. The receptionists were welcoming. The room was clean and a great size.
Stayed 1 night in Oct 2023
Response from フロント 北條  on Nov 9, 2023
Thank you very much for staying at APA Hotel 〈Ginza Shintomicho Ekimae Kita〉.We would also like to thank you again for your compliments.We are very happy to receive your compliments regarding the cleanliness.As you said, our hotel is in a very convenient location with good access to the city center.In the future, we will continue to work hard to further satisfy our customers.We looking forward to your next visit.Hojo / Receptionist

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very pleasant, well located hotel but I’m disappointed they refused a one hour late checkout request after I’d be a guest for two weeks.
Stayed 14 nights in Oct 2023
Response from Omae / Receptionist on Oct 24, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We are also very happy to hear that you were satisfied with your stay.We kindly ask for your understanding that we will charge a flat rate of 1,000 yen per hour for check-out extensions.However, if you become an APA Hotel member, you will receive benefits such as check-out time at 11:00.Please consider it.We look forward to seeing you again.

10/10 Excellent

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Oct 2023
Response from フロント 大前 on Oct 20, 2023
Thank you for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We would also like to thank you for your high evaluation regarding your stay.We will continue to do our best to make our guests comfortable.Thank you very much for taking the time to post your comments today.Omae / Receptionist

6/10 Okay

Flordema

Liked: Cleanliness, property conditions & facilities
Breakfast is not on the property u have to walk to another APA hotel to get it. If you’re having a tour which usually meet up at 7am better not to grt breakfast package as their breakfast starts at 7:00. Would have been better if 6am. So i paid breakfast but was not able to avail. They dont allow last minute cancellation on bfast.
Stayed 3 nights in Oct 2023
Response from Receptionist / Sakai on Oct 14, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.As you said, there is no restaurant at our hotel, so for breakfast you will have to eat at the restaurant of another nearby APA hotel.The hotel where the restaurant is located is a few minutes walk away.You can reserve a room-only plan and purchase additional breakfast at the front desk.In that case, if you wish to cancel breakfast, we will refund your money.Please consider it next time you have a chance to use it.Thank you for your valuable review.We looking forward to seeing you coming again.

10/10 Excellent

Mailee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay for one night
Stayed 2 nights in Sep 2023
Response from Receptionist / Sakai on Oct 3, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We are very pleased to hear that you enjoyed your stay with us.We will do our best to ensure that your next stay at our hotel will also receive a perfect rating.Thank you for your review.We look forward to seeing you again.

6/10 Okay

anel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from フロント 坂本 on Oct 1, 2023
Thank you very much for staying at APA Hotel Shintomicho Ekikita.Thank you very much for your evaluation.We will continue to strive to further improve our services to ensure customer satisfaction.All of our staff are looking forward to seeing you again.Sakamoto/ Receptionist

10/10 Excellent

Elizabeth, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from フロント 大前 on Sep 20, 2023
Thank you very much for staying at APA Hotel 〈Ginza Shintomicho Ekimae Kita〉.We are very honored that you were satisfied with your stay.We will continue to strive to provide better service in the future.We hope you will visit us again when you come to Tokyo.

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 2 nights in Jul 2023
Response from Tanaka / Receptionist on Jul 11, 2023
Thank you for staying with us here at APA Hotel Ginza Shintomicho Ekimae Kita.We are very happy to receive compliments on our hotel.We will continue to strive for further improvement of our services.Thank you for your kind review.

10/10 Excellent

Eiko

Stayed 7 nights in Jun 2023
Response from フロント 角田 on Jul 23, 2023
この度はアパホテル〈銀座 新富町駅前北〉にご宿泊いただきまして誠にありがとうございます。高い評価をいただき大変嬉しく思います。これからもお客様に選ばれるホテルであり続けられるよう日々サービスの向上に努めてまいります。お忙しい中、貴重なお時間を割いてのご投稿誠にありがとうございます。スタッフ一同、お客様のまたのお越しを心よりお待ちしております。フロント 角田

8/10 Good

Dorin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the wifi is really slow. I had to use my data.
Stayed 5 nights in Jun 2023
Response from Receptionist / Tsunoda on Jun 14, 2023
Thank you for staying at the APA Hotel 〈Ginza Shintomicho Ekimae Kita〉.Also, thank you again for posting.We apologize for the inconvenience caused by Wi-Fi.Since it is related to equipment, it is difficult to improve it immediately, and the only thing that can be done at present is to restart the equipment.We will use it as a reference for future hotel management.We will continue to devote ourselves to all the staff so that our customers can spend comfortably in the future.Thank you for taking the time to write a post today.We are looking forward to seeing you again.Receptionist / Tsunoda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for a quick trip. Check out time is too early compared to other options though.
Stayed 1 night in May 2023
Response from Terazono / Receptionist on Jun 11, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We would like to thank you again for your kind words of praise.However, we are very sorry for the inconvenience caused by the check-out time.As you say, check-out time is 10:00 a.m., but we are happy to extend the check-out time for an additional 1,000 yen per hour, so please consider extending the check-out time.Thank you for taking time out of your precious time to write us.We look forward to serving you again.

10/10 Excellent

Andy

Stayed 3 nights in May 2023
Response from フロント 浅見 on May 10, 2023
この度はアパホテル〈新富町駅北〉にご宿泊いただき、誠にありがとうございます。また、お忙しいところ貴重なご投稿重ねてお礼申し上げます。高い評価を頂きましたこと、大変嬉しく思います。今後もお客様に選んでいただけるホテルであり続けるよう、サービスの向上に努めてまいります。スタッフ一同、お客様のまたのお越しを心よりお待ちしております。

8/10 Good

Tatjana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tokyo Station (15 minutes walk), convenient location. Rooms were small but we did not expect a big room in Tokyo. Comfortable bed, great shower. Breakfast is in the neighbouring APA hotel 2 minutes walk away and is a good breakfast with 1 cooked plate of either salmon or hamburger with a little scrambled eggs and salad. Choice of bread and tea and coffee. Japanese breakfast available too. Only downside is that there is no A/C in the room. No problem in early April but this could be a problem in the summer. Staff helpful and friendly.
Stayed 3 nights in Apr 2023
Response from フロント 大前 on Apr 10, 2023
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae Kita.We would also like to thank you again for your compliments on our staff, location and breakfast.We apologize for the inconvenience caused by the air conditioner.Please accept our sincere apologies for the inconvenience caused by the air conditioning.Thank you very much for your valuable contribution.We look forward to welcoming you again.

8/10 Good

KRISTOFFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice spot
had a great stay here...near some stations , and tsukiji also walking distance.... theres a lawson right across the street for food stuff youl need... 711 also a block away. overall easy check in and very quiet place. would stay here again
Stayed 6 nights in Mar 2023
Response from フロント 村松 on Mar 29, 2023
Thank you for staying at APA Hotel Shintomicho Ekikita.It seems that you were satisfied with the surrounding area and check-in, and all the staff are very happy. We are looking forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great price, comfortable. Has everything needed for a comfortable stay. APA Hotel Decor is hideously tacky.
Stayed 1 night in Feb 2023
Response from フロント 北條 on Mar 23, 2023
Thank you very much for staying at APA Hotel Shintomicho Ekikita.We would like to thank you again for your kind words of praise.We are very honored that you had a pleasant stay with us.We will continue to make efforts to improve our services to satisfy our guests.We look forward to welcoming you again.Reception Hojo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coin-operated dryer needs some serious cleaning. Everything else is fine.
Stayed 9 nights in Mar 2023
Response from フロント 北條 on Mar 13, 2023
Thank you very much for staying at APA Hotel Shintomicho Ekikita.Also thank you for your valuable contribution.We are very sorry for the inconvenience caused by the dryer.We will work to improve the dryer as soon as possible.We will continue to make every effort to ensure that our guests have a pleasant stay.We look forward to welcoming you again.Reception Hojo

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a condense of the Japanese perfection. Small room but with all amenities one can possibly need. And everything was working properly and clean.
Stayed 7 nights in Feb 2023
Response from フロント 北條 on Mar 9, 2023
Thank you very much for staying at APA Hotel Shintomicho Ekikita.We would also like to thank you again for your compliments regarding cleaning.As you said, our guest rooms are compact, but you can relax on the large bed.We will continue to make efforts to improve our services to satisfy our guests.We look forward to serving you.Reception/Hojo

10/10 Excellent

Yi Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and homey
Stayed 1 night in Mar 2023
Response from フロント 北條 on Mar 6, 2023
Thank you very much for staying at APA Hotel Shintomicho Ekikita.We are pleased to receive your compliments.We will continue to make efforts to improve our services for the comfort of our guests.We look forward to serving you.Reception Hojo

10/10 Excellent

Sam, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from フロント 村松 on Mar 9, 2023
この度はアパホテル〈新富町駅北〉にご宿泊いただきまして誠にありがとうございます。ご満足いただけたようで、スタッフ一同大変嬉しく存じます。お客様のまたのご来館心よりお待ちしております。

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty nice staying at APA, it’s pretty close to everything. Tokyo station was 15 mins away and other stations were just 5-6 mins away. When I checked into the room I found 2 pieces of hair on my bed and pillow, which for me wasn’t a big deal I just took it off. Staff was kinda friendly but hard to communicate with. Convenient store was right across from the hotel or there’s 7-Eleven down the street. Hotel was super quiet which I loved, favorite was their switches were all by the bed so I don’t need to get up lol. There wifi is pretty good, I would say their dryer there takes quite awhile to get your clothes dry, so expect putting it in for an hour or an hour and a half. The room I feel like it’s decent for one person, haven’t seen the double beds for two, obviously we’re in Asia nothing is going to be big.
Response from フロント 北條 on Jan 5, 2023
Thank you for staying at APA Hotel Shintomicho Ekikita.Also, thank you again for posting.We hope you had a comfortable stay.As you said, our hotel is about a 5-minute walk from the nearest station.There is also a convenience store across the road.The location is very convenient with good access to the city center.However, we apologize for the inconvenience caused by the cleaning.We will do our best to clean thoroughly.We will continue to strive to improve our services so that our customers are able to spend their time comfortably.We are looking forward to seeing you again.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here alone and felt very safe. The staff was welcoming and very polite.
Response from フロント 田中 on Dec 30, 2022
この度はアパホテル〈新富町駅北〉にご宿泊いただき誠にありがとうございます。当館にご満足いただけたようで大変嬉しく存じます。今後もお客様にご満足いただけるよう日々精進してまいりますので、ぜひまた当館をご利用くださいませ。貴重なお時間を割いてのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saptarshi

Stayed 1 night in Sep 2022

10/10 Excellent

tristram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and great value.
Stayed 1 night in Apr 2022
Response from Kakinuma / Reception on May 5, 2022
Thank you for staying at APA HOTEL〈SHINTOMICHO-EKIKITA〉. We are very pleased to receive compliments for the hotel. Thank you for taking the time to post your review. We look forward to seeing you again from all the staff.

2/10 Terrible

Verified traveler

Liked: Staff & service
Smelly
Stayed 1 night in Aug 2021
Response from Yamazaki/Receptionist on Aug 14, 2021
Thank you for staying with us here APA HOTEL〈SHINTOMICHO-EKIKITA〉 and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the revel of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from フロント 澁谷 on Jul 6, 2021
この度はアパホテル〈新富町駅北〉にご宿泊いただき誠にありがとうございます。お客様にご満足いただけたようでスタッフ一同大変嬉しく思います。また機会がございましたらアパホテルをご利用下さいませ。 フロント 澁谷

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021
Response from フロント 角田 on Mar 25, 2021
この度はアパホテル〈新富町駅北〉にご宿泊いただき、誠にありがとうございます。 また、高評価していただき大変嬉しく思います。またのご利用を心よりお待ちしております。

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from SHIRAI/Receptionist on Feb 29, 2020
Thank you for staying with us. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the most part, as long as you're not lugging 150lbs of baggage up stairs and all over creation. The price was reasonable however, which is one nice thing about this hotel. Very convenient to have a convenience store kiddy-corner to the property as well. The staff were very nice and made me feel welcome. The room was small but clean and comfortable.
Stayed 3 nights in Feb 2020
Response from Watanabe on Feb 18, 2020
Thank you for staying at APA Hotel〈SHINTOMICHO-EKIKITA〉. Thank you for recommending our hotel! We are glad to hear that you had a pleasant stay. All the staff are striving to improve the quality of service in order to be a satisfactory hotel. When you come to Japan, please use our hotel. We are always welcome to our hotel. Watanabe/Receptionist

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from フロント 山崎 on Feb 19, 2020
この度はご宿泊いただき、誠にありがとうございます。お客様のまたのご利用を心からお待ちしております。

8/10 Good

Benjamin, Sydney, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that everything was clean and working and it was a rear location and breakfast was delicious. Not much space in room but welcome to Tokyo I suppose, haha!
Stayed 3 nights in Feb 2020
Response from SHIRAI/Receptionist on Feb 15, 2020
Thank you for staying with us here APAHOTEL〈SHINTOMICHO-EKIKITA〉and your review. We are glad you see you. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020
Response from Ichinohe/Receptionist on Feb 5, 2020
Thank you for staying at APA Hotel. Thank you for your praise. We look happy with our customers and we are happy. We will do our best to provide good service in the future. We look forward to your stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2020
Response from SHIRAI/Receptionist on Jan 24, 2020
Thank you for your staying with us here APA hotel 〈Shintomicho-Ekikita〉and your review. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One of the better APA hotels I've stayed at. Housekeeping did ignore my Do Not Disturb multiple times. Even if the room was cleaned on the previous day.
Stayed 13 nights in Dec 2019
Response from KOBAYASHI/Receptionist on Jan 9, 2020
Thank you for staying at APA Hotel〈SHINTOMICHO-EKIKITA〉. Have you had a comfortable stay? As for cleaning, the room must be cleaned and bed linen must be changed once every four days according to the guidance of the public health center. I hope you understand. Please use this hotel again at another opportunity. We are always welcome to our hotel. Kobayashi/Receptionist

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2019
Response from SHIRAI/Receptionist on Jan 5, 2020
Thank you for staying with us here APAHOTEL〈SHINTOMICHO-EKIKITA〉and your kind review. We look forward to welcoming you soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll definitely stay here again!
The staff was friendly and the rooms were very comfy and modern. I found the smaller rooms cozy and a great size for me. It was also an easy walk to the stations. Ill stay here again for future visits to Tokyo.
Stayed 4 nights in Dec 2019
Response from SHIRAI/Receptionist on Jan 4, 2020
Thank you for staying with us here APAHOTEL〈SHINTOMICHO-EKIKITA〉and your review. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.