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Reviews of Hotel Route - Inn Tokyo Asagaya

3 out of 5
Hotel Route - Inn Tokyo Asagaya
5-35-14, Narita-higashi, Suginami-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 928 reviews" "
Rating 8 - Good. 395 out of 928 reviews" "
Rating 6 - Okay. 111 out of 928 reviews" "
Rating 4 - Poor. 26 out of 928 reviews" "
Rating 2 - Terrible. 10 out of 928 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, however just across the street from it is a fire station. Therefore, there were frequently firefighters being dispatched and sirens from across the street. Other than that, it is a very good hotel. The breakfasts they served were excellent!!
Stayed 20 nights in Jan 2024

10/10 Excellent

Paull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed three times here, each time I have been pleased. A lot of little shops around, but quiet. The complimentary breakfast is really good and I appreciate the deep bath tubs. All in all a great value.
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and a nice and clean space.
Stayed 1 night in Aug 2023

10/10 Excellent

Carly

Stayed 1 night in Aug 2023

4/10 Poor

Han

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The neighborhood is old and not the most pretty ; doesn't feel like it's Japan. The pictures about the hotel, the room, the food and other things looks nicer with a classic feels, but in reality it's just old. In fact, it's a very old hotel with old facilities, and food is the worst we've ever seen. We do not recommend at all.
Stayed 5 nights in Jul 2023

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
stayed for 2 nights by myself. overall good. especially enjoyed free breakfast buffet. also got a complimentary token to use at the vending machine. the room is a decent size. still enough space to put everything out that I need. for the price you pay its good. bathroom is clean. I did notice a corner of the room was skimped on the vacuuming but I dismiss it since its a place no one touches anyways. very few negatives which are bed was a bit uncomfortable. its a spring bed with little to no padding. also the rooms are pretty sound proof except you can hear those who pass the hall. but you can't hear the neighbor in the next room. overall i would come here again
Stayed 2 nights in May 2023

10/10 Excellent

Ayako

Stayed 2 nights in May 2023

10/10 Excellent

DANIELE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
COURTESY AND ROOMS
Stayed 13 nights in Apr 2023

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the hotel, staff was very friendly. Breakfast was good. Location was very good. The only thing that I would suggest is a better bed because you could feel the springs in the bed when sleeping , other than that I would come back to this hotel again for the convenience and closeness to the minami-asagaya subway station and 10 min walk to asagaya station
Stayed 8 nights in Apr 2023

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Tokyo!
This is our first trip to Japan and we couldn’t have had better accommodations . Room had everything we needed, Staff was friendly and efficient, Breakfast Buffet and Lobby Coffee amazing. Thank You
Stayed 5 nights in Apr 2023

10/10 Excellent

Amiruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, rooms are comfy
Stayed 6 nights in Mar 2023

8/10 Good

Midori

Liked: Staff & service, amenities
Pros: -Location. Walkable to JR Asagaya(or Ogikubo), too. Interesting shops and restaurants. Walkable to a local park (Zenpukuji river trail). Note: I am a hiker. -Amenities are reasonable. -Great breakfast to fulfill most of the nutritious elements. Cons: -Almost no fruit at the breakfast. -Security from outside. -Needs to replace the room key with a digital card like other hotels
Stayed 2 nights in Feb 2023

10/10 Excellent

Midori

Stayed 5 nights in Jan 2023

8/10 Good

William

10/10 Excellent

Shan Nei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few minutes walk to station. Have some restro nearby. Not too much shopping but just a few stop to Shinjuku. Serve good breakfast. Will will stay here again next time

10/10 Excellent

Byunghun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Ayako

Stayed 6 nights in Oct 2022

10/10 Excellent

ZIQIN

Stayed 2 nights in Aug 2022

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d like to stay this hotel again.
受付のスタッフの皆様がとても親切でした。 お掃除のスタッフの方々も親切で、掃除が行き届いてました。とても気持ち良く宿泊させて頂いたので、又機会があれば是非宿泊したいと思います。 ホテルから隣接するコンビニストアがとても便利でした。 クーラーの音とトイレから聞こえる水の音が気になりました。枕が私には少し合わなかったのが残念です。ベッドはとても心地良かったです。
Stayed 14 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th y provided smart phones for our use there. There was also wifi. The breakfast food was delicious.
Stayed 7 nights in Apr 2019

8/10 Good

Jean A

Liked: Cleanliness, staff & service, property conditions & facilities
Free smart phone provided. :)
Good breakfast buffet, close to transportation and shopping. Bed hard, have to open window for ventilation, no room to unpack for longer stay (tiny closet space). Store off lobby convenient for snacks, etc. Smart phone was great for calling home.
Stayed 19 nights in Apr 2019

10/10 Excellent

Chai, Ipoh, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With parking though with charges. Next to a convenient store which open very early and closes at 11.45pm
Stayed 3 nights in Apr 2019

10/10 Excellent

Sani, Brooklyn, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. The rooms were cleaned everyday. The room was comfortable and had a great view. The hotel is close to the Marunouchi line which is very convenient. I would recommend this hotel to anyone staying in Tokyo!
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had amazing stay experience here for 3 nights for business trip. Price is reasonable but the quality is preferable. Breakfast is very nice giving a lot of buffets.
Stayed 3 nights in Mar 2019

10/10 Excellent

rabbitkung, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the hotel that I always stay when we go to Tokyo. The price for the room is very reasonable. The room is not spacious as you know everywhere in Tokyo. The breakfast buffet was very good and the staff are very active and engaged. This hotel is only 2 minutes walk from Minami Asagaya (Maru no uchi LIne) and one can also walk to Asagaya (Chuo line) to shop or find more restaurants to eat. It is very easy to go to Shinjuku Station. I find this hotel is convenient, on the first floor of this hotel is a convenient store where I can go down to buy anything I want.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Stayed 8 nights in Sep 2018

4/10 Poor

Mei, Malaysia

Liked: Staff & service
There was a free mobile phone but staff was unable to show me how to use it. Room was small, light in bathroom was dim, there was no free shower cap, I had to go down to ask reception for one. Breakfast was good. About 10 to 15 mins walk to train stations.
Stayed 1 night in Jul 2018

8/10 Good

Setsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Convenient !!!
The hotel is at the good location which is closed to the station. The staffs are friendly.
Stayed 1 night in Jun 2018

10/10 Excellent

Cj, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and courteous even for Japan! Second time I've stayed here and would definitely return.
Stayed 9 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
It's a great place to stay with only a 6 min walk to Asagaya and lots of restaurants with a large yokocho area.

10/10 Excellent

CHIKAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Jean A

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy neighborhood hotel.
Comfy quiet hotel in neighborhood. Good filling breakfast, massage chairs on women’s floor, great view of Fuji-San in the morning! Metro stop has elevators on both sides, wait till after rush to go to Shinjuku with luggage. Convenience store accessible from the lobby is helpful for snacks or forgotten items. Will be back!
Stayed 1 night in Dec 2017

8/10 Good

anthony, portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suginami stay
The hotel was conveniently located, inexpensive and adequate to my needs. I was happy and will likely stay again.
Stayed 2 nights in Aug 2017

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap Tokyo stay
Very positive with good customer service, great location near metro stop and shops close by.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Jun 2017

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This is my fourth stay in Japan, and I have to say that this was one of the best hotels I have been in. Huge value for money! I booked the hotel online before arriving, I had accidentally booked a smoking room. They staff were fantastic! even though they had no rooms that night they could give me. The next morning they took all our suitcases and bags, and put it into a non smoking room for us. The hotel is just a 3 minute walk from the subway station, leading into Shinjuku. Very handy shop in the bottom of the hotel. Again hotel room was fantastic, very big room as rooms go in Japan. Fantastic! Would defiantly stay again me and my wife.
Stayed 13 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to 7-11 and Tokyo Metro. Hotel workers speak English and Japanese. Breakfast is awesome and changes daily.
Stayed 6 nights in May 2017

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Nice friendly staff on reception. I had an issue with the heat and apparently it was too early for the air con to be used, but they provided a fan within a few hours which sorted the problem. Also the fridge wasn't working on arrival but was fixed before the end of the day after bringing the problem to their notice. All very amicable. Breakfast buffet style was delicious with variations most days. Bathrooms clean and very nice towels provided. Nice and near to the station, so easy to get around. Good base for visiting the sights!

8/10 Good

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy to find
It was a nice and easy hotel to use. Staff were very sweet. The only thing that annoyed me was my original room stank of cigarettes even though it was a non-smoking room. Fortunately, I was able to change it swiftly. Also for walls were paperthin and you could hear every noise, that was the only other thing that disappointed me.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities, room comfort
Small, old and smells like cigarettes!
The "air quality" buttons on the headboard are HEAT ONLY. The rooms are cramped, beds are old and springs are felt with every move (if you can move) and very little air movement. After three nights, we learned the windows open from the very top. However, the fire department is across the street and run drills every morning. So, window open = loud, closed = hot and stuffy. The hallways reek of cigarettes. Claims to be a non smoking hotel, but it smells like full on cigarettes. The area for the buffet was the dirtiest eating area we experienved in our 2 weeks in Japan. I could see food on the walls. We ended up eating meat buns and coffee from the convience store instead. This hotel seemed well suited for college students, at best.