Japanese Apartment | Living area | Flat-screen TV

Reviews of Mimaru Tokyo Ueno Okachimachi

3 out of 5
Mimaru Tokyo Ueno Okachimachi
Ueno Taito-ku, 1-17-1, Tokyo, Tokyo Prefecture

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 107 reviews" "
Rating 8 - Good. 22 out of 107 reviews" "
Rating 6 - Okay. 1 out of 107 reviews" "
Rating 4 - Poor. 0 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Room was very spacious and had everything we needed. The hotel was conveniently located next to the metro and multiple convenience stores. The staff was very polite and helpful with all our needs including luggage forwarding. A
Stayed 4 nights in Mar 2024
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Apr 8, 2024
Greetings from MIMARU Tokyo Ueno Okachimachi, thank you for choosing us for your stay in Tokyo and thank you for leaving us a review after your stay. We are delighted that you had a pleasant stay with us and that you found the location convenient for you. Also, we appreciate your kind words regarding our staff. We wish to see you back again in the future! Best Regards, MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff
Stayed 6 nights in Mar 2024
Response from Front Desk Team on Apr 5, 2024
Dear valued guest,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you were satisfied with our staffs service. Our team is always happy to talk with the guests and it is great to hear that you and your family enjoyed the service that the team brought to you. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan.Best regards,The MIMARU Front Team

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location! Clean and comfortable.
Stayed 3 nights in Jan 2024
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jan 28, 2024
Dear valued guest,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan.Best regards, The MIMARU Front Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Jan 14, 2024
Dear valued guest, Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your feedback. We truly appreciate it as your review allows us to improve our services. We are glad to hear that you found our beds to be comfortable and the location to be good. We definitely recommend our property to those who are interested in experiencing an international vibe in Ameyoko Street Market. Here, there is a ton of food from across the globe to experience as well as duty free shopping. We are also one station away from Akihabara, which we recommend to those who are into Japanese subculture. All rooms come equipped with a furnished kitchen as well as a living and dining area. Once again, thank you for choosing us while in Tokyo! We look forward to hopefully serving you during your next trip to Japan. Best regards, The MIMARU Front Team

10/10 Excellent

CHOON YAP

Traveled with family
Liked: Cleanliness, room comfort
Location was excellent with good connectivity to JR station . Good place for shopping
Stayed 2 nights in Dec 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jan 6, 2024
Dear Choon Yap,Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us your valued feedback!As you mentioned, we are located around 5 minutes from Okachimachi Station and are close to Ameyoko Street Market. Our hotel is near Akihabara as well.Once again, thank you for choosing us during your stay in Tokyo. We hope to serve you again in the near future!Best regards,MIMARU Front Team

10/10 Excellent

JUI-PU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access to train stations, local shops and department stores. Spacious and sparkly clean room. Strongly recommended for travelling with kids.
Stayed 4 nights in Sep 2023
Response from Hannie on Oct 2, 2023
Thank you for choosing to stay with us during your trip to Tokyo!We are so happy to hear that you enjoyed the stay. Thank you for your kind review about our location and room!We hope to see you again in Tokyo on your next trip.Best regards,Front Desk Team

10/10 Excellent

YU HSUAN

Stayed 7 nights in Aug 2023
Response from Front Desk Team on Aug 27, 2023
Dear guest, Thank you for choosing to stay at MIMARU TOKYO UENO OKACHIMACHI during your trip to Tokyo! It is great to hear that you have had a great stay here with us! Our front staffs are also happy to receive your kind review, and we are always glad to help our guests during the trip! We wish to see you again in your next trip to Japan! Best regards, Front Desk Team

10/10 Excellent

Shihping

Stayed 3 nights in Aug 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Aug 26, 2023
Dear guest,Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

8/10 Good

Sagy

Stayed 8 nights in Aug 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Aug 24, 2023
Dear Valued Guest, Thank you for staying with us and leaving us this kind review. We are happy to hear you enjoyed your stay. We look forward to welcoming you and your loved ones back in the future for another memorable stay!

2/10 Terrible

Sompratana, West Hartford

Stayed 3 nights in Jul 2023
Response from Front Desk Team on Aug 27, 2023
Dear GuestThank you for choosing to stay with us during your trip to Tokyo.We apologize that we could not meet your satisfaction. We would like to know about your experience in more details, so that we can find solutions to offer a better service in the future. Should you have any details about the facilities that you would like us to improve, please don't hesitate and feel free to contact us via emails any time!Your words are really important to our improvement in the future.Thank you so much!Sincerely,Front Desk Team

10/10 Excellent

Wing Hing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for family with teenagers.
Stayed 4 nights in Jul 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jul 21, 2023
Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience at Mimaru Okachimachi Hotel. Our team takes pride in providing a family-friendly environment that caters to the needs of all guests, especially those with teenagers.We strive to create a welcoming atmosphere, offering spacious and comfortable accommodations to ensure everyone's comfort and enjoyment during their stay. Our central location also allows easy access to various attractions, making it convenient for families to explore the city together.Should you decide to visit Tokyo again, we would be more than happy to welcome you and your family back for another memorable experience at Mimaru Okachimachi Hotel. Thank you for choosing us for your stay, and we look forward to hosting you again in the future! If you have any specific suggestions or requests, please don't hesitate to let us know. Have a fantastic day!

10/10 Excellent

Duncan

Stayed 14 nights in Jun 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jul 30, 2023
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .as you mention that our provetry is very close to JR and subways stations.Once again thank you so much for leaving us a review.We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Lih-Yun

Liked: Cleanliness, amenities, property conditions & facilities
walkable to the subway stations
Stayed 4 nights in Jun 2023
Response from Front Desk Team on Jun 26, 2023
Dear Guest, Thank you for staying with us and taking your time to leave us this review. We are glad to hear that you enjoyed it .as you mention that our provetry is very close to JR and subways stations.Once again thank you so much for leaving us a review.We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

CheeCheng

Liked: Cleanliness, amenities
The room was very spacious and clean. And the location was really good in terms of shopping and dining options. I would highly recommend.
Stayed 4 nights in Jun 2023
Response from Front Desk Team on Jun 26, 2023
Dear Guest,Thank you for taking your time and leaving us this kind review.We are happy to hear you enjoyed your stay.As you mentioned we are located in Okachimachi which there many shopping centers ,resturants and close by as well as JR and subway stations. We are glad you liked the room and if our staff were of any help. We are looking forward to seeing you again. Warm regards,MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great position, beautiful hotel, staff friendly and very helpful, definitely will stay again, highly recommended 😊
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Jun 26, 2023
Dear Guest Thank you for staying with us and taking your time to leave us a review. We are glad to hear that you enjoyed your stay here. As you mentioned MIMARU Tokyo Ueno Okachimachi is located in a very convenient area which there are many shopping malls, restaurants and also many lines of train and subway, make it easier to go around Tokyo. We are happy to know that you satisfied with our staff. Onces again thank you so much for leaving us a review. We look forward to welcoming back again in MIMARU at Tokyo, Osaka or Kyoto.

10/10 Excellent

jayne

Stayed 7 nights in Jun 2023
Response from MIMARU Front Team on Jul 15, 2023
Greetings from MIMARU Tokyo Ueno Okachimachi and thank you for taking the time to leave us a review! We truly appreciate your feedback so that we may improve our services. If you have any additional feedback for us, you are more than welcome to contact us at your convenience. We hope that you choose to stay with us for any other upcoming travel plans to Tokyo.Best regards,

10/10 Excellent

CONRAD HONG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the Convenience of the location! Shopping, multiple subway/bus stations within 5 minutes walking distances, multiple convenience stores around and a street full of restaurants just down the block. Hotel room is very clean and staffs are nice and attentive. Nice experience
Stayed 4 nights in Jun 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jun 13, 2023
Thank you for your review of MIMARU Okachimachi! We're delighted to hear that you enjoyed the convenience of our location, with shopping options and multiple subway/bus stations just a short walk away. It's great to know that you appreciated the cleanliness of our hotel rooms and found our staff to be nice and attentive. We strive to provide a pleasant experience for all our guests, and we're glad that we could meet your expectations. We look forward to welcoming you back on your next visit to Okachimachi!

10/10 Excellent

ChernKwang

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Excellent Staff Execellent room
Stayed 1 night in Jun 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jun 2, 2023
Dear Guest,Thank you for taking the time to share your review of your recent stay at MIMARU TOKYO OKACHIMACHI. We truly appreciate your feedback.We are thrilled to hear that you had a wonderful experience with us. It is our top priority to provide a clean and comfortable environment for our guests, and we are glad that you found our hotel to be clean. Our staff members are dedicated to delivering exceptional service, and we are delighted that they were helpful and nice during your stay.Our hotel's location is indeed one of our key highlights, being close to subway and JR stations, making it convenient for exploring Tokyo. We are pleased that the proximity to transportation options added value to your stay.Thank you for recommending us, and we would be honored to welcome you back to MIMARU TOKYO OKACHIMACHI in the future. Should your travels bring you to Tokyo again, please do not hesitate to reach out to us.Warm regards,

10/10 Excellent

Arad

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on Jun 1, 2023
Dear guest,Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

10/10 Excellent

Melanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved how many different train lines we were in short walking distance to from this property. It was easy to check our route and choose the train to get us to any location. As a family of 4, the Mimaru properties gave us a lot of space especially for Japan standards, to spread out our things and be comfortable after long days out. The hotel staff was very friendly, always with a warm welcome and spoke English which was helpful. After staying at two other Mimaru properties, this one did not have as many amenities, but it had enough for what we needed (tea, shampoo, conditioner, body wash, slippers, toothbrush)
Stayed 1 night in May 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on May 31, 2023
Dear Guest Thank you for staying with us and taking your time to leave us a review. We are glad to hear that you enjoyed your stay here. As you mentioned MIMARU Tokyo Ueno Okachimachi is located in a very convenient area which there are many shopping malls, restaurants and also many lines of train and subway, make it easier to go around Tokyo. We are happy to know that you satisfied with our staff. We are sorry that we can't meet your acceptation for amenities. We are planning to change the amenities in near future. Once again thank you for your warm review. We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Above and beyond. My son came in a day before from a different location than we did due to our connecting flight getting cancelled. They took such good care of him and let him in the room before we could check in officially. Thank you. Great place.
Stayed 6 nights in May 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Jun 1, 2023
Dear Guest Thank you for staying with us and taking your time to leave us a review. Our priority is to keep our guest safety and make a guest happy. We are very happy for getting chance to welcoming you though your connecting flight has been canceled. We are glad to hear that you enjoyed your stay here. Once again thank you for your warm review. We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi.

10/10 Excellent

Damien

Stayed 3 nights in May 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on May 28, 2023
Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

10/10 Excellent

yichen

Stayed 3 nights in May 2023
Response from MIMARU Tokyo Ueno Okachimachi Front Desk Team on May 23, 2023
Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Had an excellent stay at Mimaru Okachimachi. Front desk staff were friendly and room was supurb. Excellent location that is close to shops and restaurants under train tracks. Also close to multiple train lines. Will definitely stay here again.
Stayed 6 nights in May 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on May 21, 2023
Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. as you mention that our property is near to Ueno station from where you take a different train line and near to the hotel here are a lot of delicious restaurant, supermarket, and convenience store. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay In MIMARU at Tokyo, Osaka, or Kyoto. Thank you again for choosing our hotel.

10/10 Excellent

Verified traveler

子供含めて6人で滞在しました。追加料金がありましたがアーリーチェックインができました。キッチンがついていてフライパンやお皿、まな板など揃っていて子供が食べに出たがらない時も部屋で食事をすることができました。近くにスーパーマーケットやコンビニ、デパートがあり 食材にも困らなかったです。
Stayed 2 nights in May 2023
Response from フロントスタッフ一同 on May 7, 2023
お客様   この度は、数あるホテルの中からMIMARU東京上野御徒町をお選びいただきまして誠にありがとうございます。スタッフ一同、心よりお礼申し上げます。また、客室設備、立地についてお褒めの言葉をいただき、重ねてお礼申し上げます。 MIMARUは「皆で泊まる」というコンセプトがあります。キッチンやダイニングがあり、ご家族やご友人と一緒にお家のように楽しく快適にお過ごしいただけるという特徴がございます。 またのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

MENGFAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Accommodating staff
Stayed 3 nights in Apr 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Apr 18, 2023
Thank you for taking the time to share your review. We are glad to hear that our staff were accommodating during your stay with us. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

10/10 Excellent

Te Yuan

Stayed 2 nights in Apr 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Apr 18, 2023
Thank you for taking the time to share your review. Providing excellent customer service is one of our top priorities, and we are pleased to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you again for choosing our hotel.

8/10 Good

YUEN CHING

Stayed 3 nights in Apr 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Apr 17, 2023
Dear Valued Guest Thank you so much to taking y our time and leaving us your kind review.We are looking forward to seeing you again.Best regards,MIMARU Tokyo Ueno OkachimachiFront Desk Team

10/10 Excellent

KENG CHUAN

Traveled with family
Liked: Cleanliness, room comfort
地點便利,房間寬敞的旅館
地點十分便利,從銀座線上野廣小路站A4出口出來(手扶梯在A3),步行不用5分鐘就到了,房間比東京的旅館來的寬敞,備有廚房廚具冰箱,可以自己下廚,很適合一家人旅遊住宿
Stayed 5 nights in Mar 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Apr 4, 2023
尊敬的客人: 您好,感謝您入住MIMARU東京上野御徒町酒店,並且為我們留下您寶貴的評論。 我們很榮幸能夠得到您对我們飯店的位置,以及房間設施的肯定,也希望將來有機會可以再次在MIMARU接待您的到來。 我们将尽最大的努力,为您下次入住度过更美好的时光,期待您的再次光临。 MIMARU東京上野御徒町 前臺全體服務人員

8/10 Good

Sabrina

Stayed 9 nights in Mar 2023

8/10 Good

Chih Chien

Stayed 5 nights in Mar 2023
Response from Front Desk Team on Apr 12, 2023
Dear Valued GuestThank you for taking your time and leaving us your review.We are glad to hear that you enjoyed your stay.We will do our best to provide an amazing experience next time you stay with us.We are looking forward to seeing you again.Best regards,MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

HSU PIN

Traveled with group
Liked: Cleanliness, room comfort
房間非常舒適安靜 櫃檯人員熱情親切
房間非常整潔乾淨 空間寬敞 隔音非常棒 非常安靜 櫃檯人員親切熱情 讓人感覺非常愉快 下次一定還會再入住
Stayed 7 nights in Mar 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Mar 15, 2023
非常感謝您對我們酒店的評價和肯定。我們很高興聽到您喜歡您的住宿體驗,並且很榮幸成為您的首選酒店之一。我們會繼續努力保持房間的整潔和乾淨,提供寬敞舒適的空間,並且重視隔音效果,確保您能夠享受到一個安靜舒適的環境。再次感謝您的支持,期待您的下次入住。Thank you very much for your review and positive feedback about our hotel. We are delighted to hear that you enjoyed your stay with us and honored to be one of your preferred hotels. We will continue to strive to maintain clean and tidy rooms, provide spacious and comfortable spaces, and prioritize sound insulation to ensure you can enjoy a quiet and comfortable environment. Thank you again for your support, and we look forward to your next stay with us.

8/10 Good

CHIH CHIEH

Stayed 1 night in Mar 2023
Response from Front DeskTeam on Mar 13, 2023
Dear Valued Guest,Thank you for taking your time and leaving us this kind review.We are looking forward to meeting you.Best regards

10/10 Excellent

CHIAHAO

Stayed 4 nights in Mar 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Mar 11, 2023
Thank you very much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that we were able to meet your expectations.Your kind words mean a lot to us, and we will be sure to share them with our team. It is always rewarding to receive feedback like yours, as it inspires us to continue providing the best possible service to all of our guests.Thank you once again for your review, and we hope to have the pleasure of welcoming you back to our hotel in the near future.

10/10 Excellent

LIHSUEH

Stayed 1 night in Mar 2023
Response from Front Desk Team on Mar 9, 2023
Dear Guest, Thank you for staying with us and taking your time to leave us this kind review. We are glad to hear that you enjoyed it.We are looking forward to seeing you again. Best regards, MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Phillip

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had the most amazing stay with our family of four. The staff were super friendly and were able to communcate with excellent English (our Japanese is minimal). The staff from front of house through to the cleaners were all lovely and made us feel like we were at home for the duration of our two week stay. Spacious apartment with everything we needed for our stay. Mulitple train lines all within a few minutes walk with excellent dining options all around the neighborhood. Close to great shopping at Ameyoko and top food choices everywhere. Absolutely perfect location. We are already planning to stay here again for our next trip. Arigato gozaimasu!
Stayed 14 nights in Feb 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Feb 21, 2023
Dear Mr. Philiph Borell,Thank you for taking the time to share your wonderful experience at MIMARU TOKYO UENO OKACHIMACHI with us. We are delighted to hear that you had an amazing stay.We appreciate your positive feedback about the location, surrounding area, our staff, our spacious apartment, and we are thrilled to hear that you enjoyed the dining options and shopping at Ameyoko.Thank you again for choosing to stay with us and for recommending us to others. We look forward to welcoming you back for your next trip and providing you with another exceptional experience.MIMARU TOKYO UENO OKACHIMACHIFront Desk Team Chiu

10/10 Excellent

CHUN YU RYAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Front Desk Team on Mar 9, 2023
Dear guest,Greetings from MIMARU TOKYO UENO OKACHIMACHI Thank you for choosing to stay with us and sharing about your experience here at MIMARU Tokyo Ueno okachimachi. We are delighted that you had a pleasant stay with us.We will still try our best to provide better service for our customer. And we are looking for your next visit.Best regardMIMARU TOKYO UENO OKACHIMACHI

10/10 Excellent

JUN YEONG

Stayed 3 nights in Feb 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Feb 17, 2023
Dear guest, Thank you very much for choosing to stay with us during your trip to Tokyo. It is our pleasure to have you and your frinds here at MIMARU. We really appreciate your feedback.We are look forward to meeting you at MIMARU again!

10/10 Excellent

Grimwig S Y

Liked: Cleanliness, room comfort
Stayed 10 nights in Jan 2023
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Feb 10, 2023
Dear guest, Thank you very much for choosing to stay with us during your trip to Tokyo. It is our pleasure to have you and your family here at MIMARU. We really appreciate your feedback.We are look forward to meeting you at MIMARU again!

8/10 Good

Kate

Traveled with family
Liked: Cleanliness
Had an apartment that was large enough to comfortably sleep a family of 5 adults. Good location.
Stayed 5 nights in Jan 2023
Response from Front Desk Team on Jan 25, 2023
Dear GuestThank you so much for taking your time and leaving us this review.We are glad to hear that you enjoyed your stay and the location.As you mentioned our rooms are spacious and are designed for large groups and families. We are happy to hear that you felt comfortable. We are looking forward to seeing you and your family again.Best regards,

10/10 Excellent

conrad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy for 6, modern, affordable, helpful staff, close to metro & attractions
Stayed 4 nights in Jan 2023
Response from Front Desk Team on Jan 23, 2023
Dear GuestThank you for staying with us and taking your time to leave us this kind review.As you mentioned hotel is located in a convenient area with a good access to transportation and famous places in Tokyo. We are glad to hear that you enjoyed it.We are happy if our staff have been of any help during your stay.We are looking forward to seeing you again.Best regards,MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Christopher

Stayed 5 nights in Jan 2023
Response from Front Desk Team on Jan 25, 2023
Dear GuestThank you so much for taking your time and rating your stay.We are happy that you enjoyed your stay.We are looking forward to meeting you again.Best regards,

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is located within 10 minutes of Ueno JR LINE and a shorter walk to other subway lines. Located in a quiet street but so close to department stores, shopping, supermarkets and coffee shops. A 10 minute walk to Akihabara which is the hub for Manga and anime. Staff were so very polite, and helpful. English speaking. This property is highly recommended.
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Jan 17, 2023
Dear Guest,Thank you for taking your time and leaving us this kind review.As you mentioned we are located in a convenient area with a good access to many transportation lines and we are happy to hear that you enjoyed it.We are also glad to hear if our staff were of any help.We are looking forward to seeing you again!Warmest regards,

10/10 Excellent

Sunny

Stayed 6 nights in Jan 2023
Response from MIMARU Tokyo Ueno Okachimaci Front Desk Team on Jan 16, 2023
Dear Guest Thank you for taking your time to leave us this nice reviw. We are located in the heart of Tokyo and there are many shops and restaurants near by, as well as JR and subway stations. We are glad you enjoyed it. We are called MIMARU which means "Everybody stay together" and we try to provide service so that every member of a group staying have a comfortable stay. We are happy to hear that you could feel it.We are looking forward to seeing you again.

10/10 Excellent

Wan Chi

Traveled with family
Liked: Cleanliness, room comfort
Great location for family stay in Ueno
Great location and friendly staff. The room was very clean and comfortable. Walking distance to major shopping streets and department stores. Would definitely stay again if the price is right!
Stayed 6 nights in Jan 2023
Response from Front Desk Team on Jan 11, 2023
Dear Guest,Thank you for taking your time and leaving us this kind review.We are happy to hear you enjoyed ypu stay.As you mentioned we are located in Okachimachi which there many shopping centers close by as well as JR and subway stations. We are glad you liked the room and if our staff were of any help. We are looking forward to seeing you again. Warm regards,MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Makiko

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
More than perfect for family stay in Tokyo. EVERYTHING you can shop in 15min walk, and find great dining and take out foods. We love having local take out dinner at spacious dining area in room in pajama. Kids loved bunk bed and spacious bathroom. We wish they can give good rate for 3-6 weeks stay, then we will come back every year.
Response from Front Desk Team on Dec 16, 2022
Dear guestThank you for staying with us and taking your time to leave us a review.We are glad to hear that you enjoyed your stay here. As you mentioned MIMARU Tokyo Ueno Okachimachi is located in a very convenient area which there are many shopping malls, restaurants and also many lines of train and subway, make it easier to go around Tokyo.We are happy your kids liked the bunk bed.If you stay for consecutive nights, the rate is better, so we kindly ask you to check our website for plans. We are looking forward to seeing you again.Best regards,MIMARU Tokyo Ueno Okachimachi

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk is very helpful. If you are traveling with more than 3 people, get 2 separate bedrooms because the single bedroom is small for 3 and up.
Response from Front Desk Team on Dec 2, 2022
Dear Guest Thank you so much for taking your time and leaving us this kind review.We are glad to hear that you enjoyed your stay. As you mentioned we have diffrent types of rooms here up to 8 person capacity room. The layout of rooms are available in our website.We are looking forward to seeing you again.Best regards

10/10 Excellent

Sandra, San Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We LOVED this hotel! We've stayed at a lot of different hotels in Japan and this may be our new favorite. Close to a lot of shops and restaurants. A few-minute walk to the nearest JR station (Okachimachi) which is one stop away from JR Ueno Station, which is also very close and walkable. We had coffee and pastries almost daily at a cafe across the street (diagonally), and dinner at several fantastic restaurants in the area. Our kids loved shopping and seeing baby pandas at the nearby Ueno Zoo. The staff was very helpful and professional and our family of 5 had a lovely time. We stayed in a "one bedroom" apartment but it's more like two bedrooms because there is a room (with a door) with two twin beds, and another area/room (with no door, but a screen that covers most of the area) with 4 twin beds. Laundry facilities are easily accessible and inexpensive. (No need to bring your own detergent.) Even though it's in the middle of a big city, it's very quiet. We hardly heard any outside noise, and the blackout shades helped us sleep in in the mornings. Fantastic place that we highly recommend!
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Nov 30, 2022
Dear Guest ,Greetings from MIMARU TOKYO UENO OKACHIMACHIThank you for choosing to stay with us and your valuable comment.This is our pleasure to hear your admiration for our room facilities and service. Our rooms are perfect for group of travelers such as families and friends.Near our hotel you can have easily access to different convenience stores and supermarkets.Also, if you head toward Ueno Station, you can enjoy various fun shopping on Ameyoko Street.Our team is an internationally team which can speak different languages and will provide help during your trip.Thank you once again for choosing MIMARU and wish we can serve you again.またお待ちしております!

10/10 Excellent

Qian, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and new apartment with full utensils. Staff is very nice and location is near to train stations, shopping malls and groceries.
Stayed 4 nights in Nov 2022
Response from Front Desk Team on Nov 26, 2022
Dear GuestWe are very happy to hear you enjoyed your stay. Thank you so much for taking your time to leave us this nice review.We are looking forward to meeting you again.Best regards

10/10 Excellent

Yuen Ling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, warm welcoming from the staff who speak fluent English. Excellence location as there are a lot of eateries and shopping area just nearby.
Stayed 2 nights in Oct 2022
Response from MIMARU TOKYO UENO OKACHIMACHI Front Desk Team on Oct 22, 2022
Dear Guest, greetings from MIMARU TOKYO UENO OKACHIMACHI.We are very glad for your valuable message, this would help us to do better. We feel pleasure that we could help you with your trip. Our hotel is near AMEYOKO and UENO area, also there are JR station and subway station, so here are many restaurants (including lots of famous restaurant), and the transportation is very convenience. We will still try our best for the better service and are looking for your next visit. MIMARU TOKYO UENO OKACHIMACHI Front Desk Team