Front of property - evening/night

Reviews of Cerana Relax Hotel

4.5 out of 5
Cerana Relax Hotel
Via Fevri, 16, Tre Ville, Trento

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay. From the staff, housekeeping, location and amenities - it was one of the best hotel stays ive had in a long time! WOW
Stayed 7 nights in Mar 2023

8/10 Good

Francesco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Capabilities How this fit into the environment and amazing location
Stayed 1 night in Jun 2022

10/10 Excellent

tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli siisti ja rauhallinen. Aamiainen oli monipuolinen ja laadukas. Ravintolan alakarte illallinen selvästi ylihinnoiteltu ja laatu ei ihan kohdannut hintaa. Viinivalikoima oli kattava, mutta ylihintainen. Ongelman tuotti huoneemme hintaan sisältynyt ilmainen autopaikka, mistä hotelli vaati maksua. Tätä emme suostuneet maksamaan kovan neuvottelun jälkeen. Ei jäänyt mukavaa kokemusta hotellista!
Stayed 7 nights in Jan 2023
Response from Famiglia Cerana on Jan 29, 2023
Dear Guest, thank you for the overall positive review, thank you for the feedback, we will consider it to improve our quality service. Regarding the car parking thank you to mentioned it, as indicated in our profile page here and in our official website it's available with an extra cost. We are sorry you didn't see it, even though considering your disappoint we decided to deduct the amount from the bill and we hope you can appreciate it. With the hope to have you again in our hotel, warmest regards

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siete una famiglia stupenda e ci avete accolti come a casa. Grazie!
Stayed 4 nights in Aug 2017