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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

VIP Access

Ahau Tulum

3.5 out of 5

Overview of Ahau Tulum

Photo gallery

Featured Image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Terrace/Patio

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationTulum Beach1 min walk
    Popular LocationSFER IK9 min drive
    Popular LocationLas Palmas Public Beach14 min drive
    AirportTulum, Quintana Roo (TUY)28 min drive

Choose dates to view prices

  • Junior Suite Ocean view Top level

    Photos of Junior Suite Ocean view Top level

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Ocean view Top level

  • Junior Suite Oceanfront Top level

    Photos of Junior Suite Oceanfront Top level

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • Beach view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite Oceanfront Top level

  • Junior Suite Oceanfront Beach level

    Photos of Junior Suite Oceanfront Beach level

    Room amenities

    • 32 sq ft
    • Beach view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite Oceanfront Beach level

  • Junior Suite Ocean view Beach level

    Photos of Junior Suite Ocean view Beach level

    Room amenities

    • 32 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Ocean view Beach level

  • Junior Suite Garden view Beach level

    Photos of Junior Suite Garden view Beach level

    3.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Garden view Beach level

  • Master Suite Oceanfront Beach level

    Photos of Master Suite Oceanfront Beach level

    5/5 guest room rating

    Room amenities

    • 506 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsMaster Suite Oceanfront Beach level

  • Junior Suite Garden view Top level

    Photos of Junior Suite Garden view Top level

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Garden view Top level

  • Master Suite Oceanfront Top level

    Photos of Master Suite Oceanfront Top level

    Room amenities

    • 506 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsMaster Suite Oceanfront Top level

About this area

Tulum

Located in Tulum, Ahau Tulum is on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guide
View in a map
Map
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 9 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 15 min drive
  • Playa Akun - 16 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • Raw cafe — 1 min walk
  • Hartwood — 4 min walk
  • La Eufemia — 6 min walk
  • Casa Banana — 8 min walk
  • Restaurante Las Estrellas — 8 min walk

About this property

Ahau Tulum

3.5-star hotel on the beach, near Tulum Beach
Spend the day playing on Ahau Tulum's private white sand beach then return to dine at one of the hotel's 2 restaurants. All 24 individually decorated rooms feature free WiFi and room service. Other amenities available to guests include rainfall showerheads, ceiling fans, and hair dryers.
Ahau Tulum offers 24 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–11:00 AM: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 11 2020 to October 15 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 140
  • Pet deposit: USD 300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Ahau Tulum and receive a full refund?
Yes, Ahau Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Ahau Tulum cancellation policy on our site for more details about any exclusions or requirements.
Is Ahau Tulum pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 300 per stay.
How much is parking at Ahau Tulum?
Ahau Tulum doesn't offer parking.
What time is check-in at Ahau Tulum?
Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.
What time is check-out at Ahau Tulum?
Check-out is at noon.
Does Ahau Tulum provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 140 applies.
Where is Ahau Tulum located?
Nestled on the beach, this Tulum hotel is within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve, and Tulum National Park. SFER IK is 2 mi (3.3 km) away.
4.4
Excellent
5 - Excellent
22
4 - Good
8
3 - Okay
4
2 - Poor
0
1 - Terrible
1

4.4/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I have conferable stay here and would return. They had a great staff as well.
Stayed 1 night in Oct 2020

5/5 Excellent

Awesome hotel from start to finish. Attentive & friendly staff
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel! We got upgraded to ocean view . It was magical
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , definitely staying here every time I come again
Stayed 1 night in Aug 2020

3/5 Okay

Sad face IconDisliked: Property conditions & facilities, room comfort
Hotel was very old and in very bad condition
Hotel was very old and in very bad condition
Stayed 3 nights in Mar 2020

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