Corazon de Jade Tulum Downtown

Property class: 2.5

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At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer stores on site, and a garden. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

A bedroom with a bed, a ceiling fan, a TV, and a view of the outdoors.

Room with King Bed with Balcony Garden View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

A bedroom with a bed, an air conditioner, a ceiling fan, a TV, and a view of the outdoors.

Room with King Bed with Terrace Garden View and Private Bathroom

  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

A hotel room with two beds, each with a wooden headboard and white bedding. There is a red throw blanket on one bed and a grey blanket on the other. A ceiling fan is visible above the beds.

Room with Two Queen Beds and Private Bathroom

  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

A room with two beds, a wooden door, and an air conditioning unit.

Room with Two Twin Beds with Balcony and Private Bathroom

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with King Bed with Private Bathroom

A bed with white bedding, a red striped pillow, and a purple pillow with a pattern.

Room with King Bed with Private Bathroom

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two King Beds with Street View and Private Bathroom

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a door leading to an outdoor area.

Room with Two King Beds with Street View and Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

A bed with four pillows in different colors and patterns, a wooden headboard, and a plain yellow wall.

Room with One Double Bed with Garden View Balcony and Private Bathroom

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room King Bed with Street View and Private Bathroom

A modern bedroom with a bed, a ceiling fan, a small table with a bottle, and a sofa with pillows.

Room King Bed with Street View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Corazon de Jade Tulum Downtown is in the entertainment district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Tulum travel guide
Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    5 min drive - 1.3 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    11 min drive - 3.5 miles
  • Dos Aguas Park
    2 min walk - 0.1 miles
  • Hospital de Tulum
    3 min walk - 0.2 miles
  • Hunab Lifestyle Center
    5 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Wang Tulum
    4 min walk
  • Encanto Cantina
    1 min walk
  • Charlie's
    1 min walk
  • Tres Galeones
    1 min walk
  • Raw Love
    1 min walk

About this property

Corazon de Jade Tulum Downtown

  • Hotel near Tulum Mayan Ruins
  • At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer stores on site, and a garden. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services
    • A front-desk safe, luggage storage, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Corazon de Jade Tulum Downtown have perks such as air conditioning, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, ceiling fans, and daily housekeeping

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Frequently asked questions

Is Corazon de Jade Tulum Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Corazon de Jade Tulum Downtown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Corazon de Jade Tulum Downtown?

Check-out is at noon.

Does Corazon de Jade Tulum Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Corazon de Jade Tulum Downtown located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Corazon de Jade Tulum Downtown Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho la estancia Ü
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place!
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Toallas deshilachadas Ruido en la madrugada Sin agua Colchón sumido No me quedó otra vez ahí Nos despertaron gritos de la gente y música con alto volumen
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy buena ubicación y su staff te brinda un súper servicio. El hotel tiene su encanto lo único que no me gusto fue la regadera de baño.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Bonito hotel, super bien ubicado, todo muy bien
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La habitación que me hospede muy vieja pero para dormir bien
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia buena en general

Estuvo bien la estancia en general, se veia al parecer renovado y amplia la habitación, esta en la calle principal del centro. Solo unas situaciones: la sábana, aunque se percibía limpia, estaba manchada lo cual al dia siguiente sin ningun problema nos la cambiaron; el baño algo descuidado en el aspecto que la regadera estaba goteando y no habia dispensador de jabón para bañarnos solo shampo, pero se solicitó mas para las manos y se solucionó; es de varios pisos y no hay elevador. El personal muy amable y atento.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper cómodo y sin ruido, buena opción para estar en el centro de Tulum a buen precio, y con ubicaciones cercanas.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Amenities
L’hôtel est bien situé et proche des transports en commun. La chambre est spacieuse avec des lits King size. La décoration est minimaliste ; il y a tâche marron douteuse dans le lavobo ; la plante morte à côté du frigo ne sert à rien. Le personnel plus ou moins accueillant n’a pas pu me procurer un fer à repasse fonctionnel. La télé ne marchait pas en raison du wifi dysfonctionnel. Pour l’accueil VIP, c’est raté. Je le recommande pour son accessibilité.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value nice hotel

We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in the middle of Tulum pueblo

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que todo está muy bonito
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024