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On the beach, white sand, beach bar
Terrace/Patio
In-room safe, individually decorated, individually furnished, free WiFi
In-room safe, individually decorated, individually furnished, free WiFi

Guest reviews

4.8 out of 5 Exceptional
88 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSFER IK9 min drive
Popular LocationLas Palmas Public Beach15 min drive
Popular LocationPlaya Akun17 min drive
AirportTulum, Quintana Roo (TUY)28 min drive

Choose dates to view prices

  • Master Suite Oceanfront big terrace

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed
    More detailsMaster Suite Oceanfront big terrace
  • Small Cabanas Partial Ocean view

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsSmall Cabanas Partial Ocean view
  • Master Suite Ocean view

    5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsMaster Suite Ocean view
  • Superior Garden View

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Garden View
  • Junior Room, Garden View

    Room amenities

    • 376 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Room, Garden View
  • Standard room, Limited view

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard room, Limited view
  • Master Suite Oceanfront

    Room amenities

    • 667 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed
    More detailsMaster Suite Oceanfront

About this area

Tulum

Located in Tulum, Delek Tulum is near theme parks and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting. Explore all the area has to offer with hiking/biking trails, ecotours, and cave exploring.
Visit our Tulum travel guide
View in a map
Popular Location

What's nearby

  • SFER IK - 9 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 16 min drive
  • Playa Akun - 17 min drive
  • Dos Aguas Park - 21 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • Tatewari — 1 min walk
  • Hartwood — 5 min walk
  • La Eufemia — 7 min walk
  • Restaurante Las Estrellas — 8 min walk
  • Casa Banana — 8 min walk

About this property

Delek Tulum

3.5-star hotel on the beach, near Tulum Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services or a picnic area. All 21 individually decorated rooms feature free WiFi and MP3 docks. Other amenities available to guests include room service, free bottled water, and hair dryers.
Delek Tulum offers 21 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 17.4-18 for adults and USD 15-17.4 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Designer stores
  • Free beach club
  • Spa services
  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Dogs and cats only
1 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.4 and USD 18 for adults, USD 15 and USD 17.4 for children (approximately)
  • Airport shuttle fee: USD 300 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: USD 00 (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Delek Tulum and receive a full refund?
Yes, Delek Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Delek Tulum cancellation policy on our site for more details about any exclusions or requirements.
Is Delek Tulum pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room). There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much is parking at Delek Tulum?
Self parking is free at this property.
What time is check-in at Delek Tulum?
Check-in is from 3:00 PM–11:00 PM. After-hours check-in is not available.
What time is check-out at Delek Tulum?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Delek Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 300 per vehicle, roundtrip, applies.
Where is Delek Tulum located?
Nestled on the beach, this Tulum hotel is within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve, and Tulum National Park. SFER IK is 2 mi (3.2 km) away.
4.8
Exceptional
5 - Excellent
73
4 - Good
12
3 - Okay
3
2 - Poor
0
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel in front of the sea located in the best spot of Tulum. I highly recommend it.
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with partner, Traveled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The best to stay in Tulum. Great location, magical rooms, the service and staff were so nice. The food was amazing. You don’t need to go out of the hotel.
Stayed 3 nights in Sep 2020

3/5 Okay

Traveled with partner
Sad face IconDisliked: Cleanliness, property conditions & facilities
Great location, near the best restaurants in town. Great view to the see from the hotels restaurant
Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delek, Tulum .. great spot
It was an zmazing spot ! Friendly and I felt very secure. A beautiful beachfront
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & the staff is top notch💜. The rooms are gorgeous.
Stayed 4 nights in Mar 2020

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