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Reviews of Kefaluka Resort - All Inclusive

5 out of 5
Kefaluka Resort - All Inclusive
Baris Manco St No 63, Turgutreis, Bodrum, Mugla

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 4 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023
Response from Kefaluka Team on Oct 9, 2023
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards

2/10 Terrible

serhat, Sugarland

Traveled with family
Disliked: Amenities, property conditions & facilities
Worst hotel that i have ever staied in even foods were trash
Stayed 4 nights in Jul 2023
Response from Kefaluka Team on Aug 8, 2023
Dear Serhat,We are very dissappointed to read your comment. We have hosted thousands of extremely satisfied guests at the same duration of your stay period as it may easily seen on any websites. We also found your comment to our 400 staff and to our 90% global guest satisfaction score. Food taste is a subject open to interpretation and personal choice. We do accept all the comments in within the lines of respect but we do certainly not accept the words that you have used. Kind regards,Kefaluka Team

10/10 Excellent

Yusif

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 6 nights in Jul 2023
Response from Kefaluka Team on Aug 8, 2023
Dear Yusif,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team

8/10 Good

Bahauddin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Kefaluka Team on Aug 8, 2023
Dear Bahauddin,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team

8/10 Good

Merve

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My husband and I loved the overall experience of Kefaluka. It has a fantastic view of the sea with Akyarlar and the Kos island. The staff were very friendly, and the food was excellent. Shows and DJ performances are on every night. The sea is beautiful and very clean, you can see the fish swimming. The only thing that we didn’t like and we were dissatisfied with was the condition and the cleanliness of the room. Our room wasn’t properly cleaned before we checked in, the room was quite outdated, and this cleaning situation continued with our stay, our room wasn’t regularly cleaned, even the basics were not provided and we had to raise it a quite few times with the reception. Other than that we had no issues.
Stayed 4 nights in Oct 2021
Response from Sunny greeting from Bodrum, Guest Relation Team on Oct 7, 2021
Our dear guest, first of all we would like to thank you for choosing our hotel for your holiday. Your opinion is really important and useful for us, so we will take it into account. At our hotel we value our guest’s feedback and that help us to improve our service. Your feedback were addressed to our Executive team and we are working very hard to take immediate precautions to make sure all of our guests are happy. But nevertheless, we hope that in general you will have good memories of your holiday here. We will be happy to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was fantastic from the reception desk team to the room service to the hotel relationship manger and foods specially for the a al carte restaurants more than the main restaurant which need more supervision and all the other services at the bars and swimming pools and also at the beach was very good and my vacation was an excellent vacation for the forth times since last year. Wishing you all the best, Regards
Stayed 8 nights in Sep 2021
Response from Kefaluka Guest Relations on Oct 3, 2021
Dear Guests , Thank you for taking the time to share your experiences. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday at all. Your lovely words about the hotel mean a lot for us, thank you for sharing them. Our best regards,

4/10 Poor

ZAHRA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The resort is beyond beautiful. However, hotel services are really really bad. Staff is extremely unfriendly and borderline rude. We had an issue the first night we checked in and filed a complaint through hotels.com and no one even cared or even apologized. Hotel is not clean, several things are too old, many facilities were not even operating and staff are not welcoming. We only enjoyed the view and night events but in terms of comfort, we were extremely uncomfortable.
Stayed 2 nights in Sep 2021
Response from Kefaluka Guest Relations on Oct 1, 2021
Dear ZAHRA, Thank you for taking the time to write a review about your stay at Kefaluka Resort Hotel. All the guest feedbacks are very important to us in able to make necessary changes in required areas for maximum guest comfort. We are so glad to read your positive and negative observations, and we would like to give answer for your comments and clarify some misunderstandings. As Kefaluka Resort, its main goal is to increase our service quality by accurately analyzing the needs and expectations of our guests and by constantly renewing them. In this context, as Kefaluka Resort, all necessary measures have been taken by us against covid-19, and these measures are constantly examined and inspected by the relevant official and private inspection institutions and organizations. At this point, no negativity has been observed in the measures we have taken. As Kefaluka Resort, we would like to state that our main goal is to increase our service quality by accurately analyzing the needs and expectations of our guests and by constantly renewing them. Rooms and general areas are regularly cleaned and monitored by housekeeping staff. In addition, attention is paid to the maximum level of cleaning and hygiene rules. You have reserved a family large room at our hotel; but upon arrival at the hotel, the reception team provided you with the best room category - the family suite room. You were so pleased with the hotel's services that you extended your stay for another 1 night. We feel sorry regarding the issues that caused your disappointment. Should you have mentioned your concerns regarding the issues that made you stay uncomfortable during your holiday to our Guest Relations department, we would have provided any support you needed. We assure you that all reviews of our customers reach us immediately and they are very important to us. It would be a great honour for us to welcome you again in Kefaluka Resort Hotel Thank you very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Kefaluka Resort.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Sunny greeting from Bodrum, Guest Relation Team on Oct 1, 2021
Thank You for your feedback!

10/10 Excellent

Wadii

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Kefaluka Guest Relations on Sep 26, 2021
Dear Guests, Thank you for staying at Kefaluka Resort ! We are very pleased to learn that you a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,

8/10 Good

RAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
THE STAY IS WONDERFUL BUT THE STALL IS TALKATIVE A LOT
Stayed 3 nights in Sep 2021
Response from Kefaluka Guest Relations on Sep 26, 2021
Dear Guests, Thank you for staying at Kefaluka Resort ! We are very pleased to learn that you a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,

10/10 Excellent

Mohanad Issa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good staff and very good food thank
Stayed 7 nights in Sep 2021
Response from Sunny greeting from Bodrum, Kefaluka GuestRelation on Sep 14, 2021
Dear Mohannad Issa, Thank you for taking the time to share your experiences. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday at all. Your lovely words about the hotel mean a lot for us, thank you for sharing them.

8/10 Good

Adel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was awesome Ebru, Olga Cansel are really super nice and made our stay super comfortable even when I complained about anything they would rush and resolve the issue.
Stayed 2 nights in Sep 2021
Response from Sunny greeting from Bodrum, Kefaluka GuestRelation on Sep 14, 2021
Dear Adel, Thank you for taking the time to share your experiences. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday at all. Your lovely words about the hotel mean a lot for us, thank you for sharing them.

10/10 Excellent

hani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel . Excellent location . Good customer service
Stayed 2 nights in Aug 2021
Response from Kefaluka Guest Relations on Sep 14, 2021
Dear Hani, Thank you for taking the time to share your experiences. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday at all. Your lovely words about the hotel mean a lot for us, thank you for sharing them.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Kefaluka Guest Relations on Aug 31, 2021
Dear Kefaluka's Guest, Thank you for staying at Kefaluka Resort ! We are very pleased to see that you had a nice time with us. Hope to see you again next summer !

6/10 Okay

Luiza

Stayed 2 nights in Aug 2021

6/10 Okay

KEREM

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2021
Response from Kefaluka Guest Relations on Jul 21, 2021
Dear Guest, Thank you for taking the time sharing here your experiences and general satisfaction about your stay with us at Kefaluka. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very fine, only comment is the service during breakfast, lunch and dinner, as the personnel are very slow in clearing the tables and responding to requests for cleaning table or bringing cutlery or drinks
Stayed 2 nights in Jul 2021
Response from Sunny greeting from Bodrum, Kefaluka GuestRelation on Jul 19, 2021
Dear Guest, Thank you for your lovely words about your stay at Kefaluka Resort ! We are very pleased to learn that you and your family had a nice time with us. Hope to see you again next summer !

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view! Comfy area one level below the lobby)
Stayed 3 nights in Jun 2021
Response from Olga Ayhan, Kefaluka Guest Relations on Jun 10, 2021
Dear Guest, Thank you for your lovely words about your stay at Kefaluka Resort ! We are very pleased to learn that you had a nice time with us. Hope to see you again next summer !

2/10 Terrible

Diako

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor in every way
Its was terrible no air conditioning the staff is not friendly parking was bad food was not tasty no music on the pool very old rooms not clean i didn't like it
Stayed 2 nights in Jun 2021
Response from Olga Ayhan, Kefaluka Guest Relations on Jun 8, 2021
Dear Diako, Thank you for taking the time to review your recent stay at the Kefaluka Resort We very much regret that you were not satisfied with the provided services and facilities. We would like to apologize most sincerely for the inconveniences caused and inform you that your invaluable feedback is well noted. Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back at the Kefaluka Hotel,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff ,and beautiful
Stayed 4 nights in May 2021
Response from Olga Ayhan, Kefaluka Guest Relations on Jun 6, 2021
Dear Kefaluka`s Guest, Thank you for your lovely words about your stay at Kefaluka Resort ! We are very pleased to learn that you had a nice time with us. Hope to see you again next summer !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and professional staff very nice facilities and superb personnel
Stayed 4 nights in May 2021
Response from Olga Ayhan, Kefaluka Guest Relations on May 18, 2021
Dear Guests, Thank you for your lovely words about your stay at Kefaluka Resort ! We are very pleased to learn that you and your family had a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020
Response from Nathalie Simons (Guest Relations Manager) on Aug 16, 2020
Dear Anonymous, We would like to thank you for this excellend score. It's a pleasure to learn that you enjoyed your stay with us at Kefaluka and we are looking forward in welcoming you back in the near future, With Kind Regards

10/10 Excellent

reza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bodrum
The only thing I didn’t like was the lack of food after hour
Stayed 5 nights in Sep 2019
Response from Nathalie, Guest Relations Manager on Oct 13, 2019
Dear Reza, Thank you so much for your rating. It's a pleasure to learn that you have enjoyed your stay with us at Kefaluka ! Hope to see you back next year, With Kind Regards, Kefaluka team

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2019
Response from Nathalie, Guest Relations Manager on Oct 13, 2019
Dear Heather, Thank you for your fantastic rating ! Hope to see you back next summer ! With Kind Regards, Kefaluka Team

4/10 Poor

Śayma

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
1-Its take 2 days to fix my AC was not working . 2- i ask to change the room was under the caffe shop too much noise , loud music in pool area untill 4 pm, but they didn’t respond. 5-Room service not available in the room you have to wait for snack and buffet time. 6- bathroom and bed sheet was dirty. 7- there’s NO ADULT POOL , children allowed to swim with you .
Stayed 3 nights in Aug 2019
Response from Nathalie, Guest Relations Manager on Aug 27, 2019
Dear Sayma, We are sad to learn that your expectations have not been met during your stay with us at Kefaluka Resort. Unfortunately we do not have the details of your booking in order to check our records regarding your stay to give you a more detailed response about the problems you seem to have experienced.. FY, we do have 24/24 roomservice available (extra charge) and we indeed do not have an adult pool. All our facilities and service information can be found on the Expedia or Kefaluka hotelpage. In high season it's unfortunately not always possible to arrange a room change due to the occupancy. We can only hope having the pleasure of welcoming you back in the near future for a more enjoyable stay, With Kind Regards, Nathalie Simons Guest Relations Manager

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable experience
Stayed 4 nights in Jun 2019
Response from Nathalie, Guest Relations Manager on Jul 23, 2019
Dear Katerina, Thank you so very much for leaving us this fantastic rating and kind comment ! We are very pleased to learn that you have enjoyed your stay with us at Kefaluka Resort and we are looking forward in welcoming you back in the near future. With Kind Regards, Nathalie Simons Guest Relations Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Staff were very polite and friendly. Liked the entertainment. Liked the landscape. Over all enjoyed the holiday. Unfortunately some guests kept towels and other belongings on the garden sofas everyday while they were using sun beds and didn’t even use those sofas. This should be first come first served basis and only for people who would use those. Cons: Bathroom exhaust fan didn’t work. I reported several times and the staff at reception were untruthful. They said it works only daytime which clearly was a lie, then they said it works after 2 minutes which was untruthful again. Sadly they were not bothered to address the issue at all. Food at main restaurant lunch and dinner was very bland. Breakfast was food and cafe’s were also good. Suggestion: a Tips box for staff would help as we were not sure if the staff would share the tips or is it for individual person.
Stayed 6 nights in May 2019
Response from Nathalie, Guest Relations Manager on Jun 12, 2019
Dear guest, I would like to thank you for sharing your experiences about your stay with us at Kefaluka. As well the positives as the negatives are very useful to us and will be shared with the therefore responsible department managers. I would like to react on some of the given comments; Regarding the sunbed-reservation; we are aware that it can be a problem at times although we have enough sunbeds for all our guests. FYI we have signalisation boards which mention the request of not reserving the sunbeds and our staff is always there to help finding free places and sunbeds or to talk to other guests if that's necessary. The hotel has a central AC system which in low season, does not work 24/24 and only on certain times during the day and/or night. Depending on the outside temperatures. We apologize for the fact that you were not clearly informed about that. For lunch, besides the main restaurant, there are 3 snackbars which all serve a different menu. And for dinner we have 4 theme evenings (Turkish night, Fish & Seafood, Asian and Gala night) and besides that also 5 a la carte restaurants (Mexican, Chinese, Turkish, Fish and Italian). İt's a lot of choice, for everyone's taste. All departments choose their own system regarding the tips and the Food & Beverage department decided to keep the individual tips (-which means the staff does not have to share. We hope to have the pleasure of welcoming you back in the near future, With Kind Regards, Nathalie Simons Guest Relations Manager

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018
Response from Nathalie, Guest Relations Manager on Nov 7, 2018
Dear Kefaluka guest, We regret to learn that apparently your expectations were not met during your stay. As there are no further details it makes it difficult to react and learn from some constructive feedback. We can only hope to welcome you back, With Kind Regards, Nathalie Simons Guest Relations Manager

4/10 Poor

Cryptic, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overrated
Paid a tonne of money for the most prestigious room and it was just meh. The staff are excellent to be fair everything else is mediocre. The WiFi just doesnt work you need to wake up before 8AM to get internet. The food is OK same things over and over. We're a family of three and all three of us got sick and started throwing up last two days of our stay. No irons in the room instead they charge €5 per shirt to simply iron it. Stupid.
Stayed 6 nights in Aug 2018
Response from Nathalie, Guest Relations Manager on Nov 5, 2018
Dear Cryptic on, Dear Kefaluka guest, Thank you for taking the time sharing your feedback with us. We regret to learn that your expectations were not met during your stay. I will make sure to share your constructive feedback with the relevant departments and we will certainly use this as a training tool to improve for the future. We are in constant strive to improve the guest experience and I hope to welcome you back in the future to experience this for yourself. With Kind Regards, Nathalie Simons Guest Relations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort liked the food and pool Beach is nice but very windy
Stayed 3 nights in Sep 2018
Response from Nathalie, Guest Relations Manager on Nov 5, 2018
Dear Kefaluka guest, We would like to thank you for your fantastic rating and kind comment. Looking forward welcoming you again in the near future, With Kind Regards, Nathalie Simons Guest Relations Manager

8/10 Good

L, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing area and cooperative staff. A kids friendly resort...
Stayed 4 nights in Aug 2018
Response from Guest Relations Kefaluka on Aug 15, 2018
Dear L., We would like to thank you for your fantastic review about your stay with us at Kefaluka. It's a pleasure to know that you enjoyed your stay and we are looking forward welcoming you again in teh near future, With Kind Regards, Nathalie Simons Kefaluka Resort - Guest Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Great for kids and family's . If you are a single couple or looking for a romantic getaway, it might not be for you. Food changed everyday, some good some great. I came for the water and it did not disappoint . Super clean, plenty of fish under the bridge to see while snorkeling . Good activities during the day and night . All I ask for the employees very friendly and trying to work hard. About 30 min for city center of Bodrum . Will be back .
Stayed 4 nights in Jul 2018
Response from Guest Relations Kefaluka on Aug 15, 2018
Dear Orbitz, Thank you so much for this fantastic review about your holiday iwith us at Kefaluka ! I will share your encouraging comments with our whole team. It was a pleasure having you as our guests and we hope to see you again next summer. With Kind Regards, Nathalie Simons Kefaluka Guest Relations

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but very far from everywhere.
Not a 5 star hotel. Staff very rude and unhelpful
Stayed 7 nights in Jun 2017
Response from Guest Relations Manager on Apr 24, 2018
Dear Guest, Thank you for sharing your experience.Please be assured that your comments and suggestions will be communicated to the department managers in charge, so that improvement measures can be taken. . We hope to get a chance to welcome you back soon. Best Regards,

10/10 Excellent

MG, Portland OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great view
The view from our room was breathtaking. The food was excellent and the staff was helpful. My only two complaints would be the low quality of the wireless network and our extra-hard mattress.
Response from Guest Relations Manager on Apr 24, 2018
Dear MG, Firstly, I would like to thank you for taking your time to write this review and share your commenrts about our resort. Your comments are very valuable and assist us in achieving the service excellence that we constantly strive for. Thank you for staying with us at the Kefaluka Resort. Best Regards,

10/10 Excellent

Ahmed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice
They have a professional entertainment team - friendly staff - professional chefs Excellent night shows
Response from Guest Relations Manager on Apr 24, 2018
Dear Ahmet, Thank you for taking time to share your feedback and satisfaction. It is a great pleasure to learn that you have had an enjoyable experience. We look forward to welcoming you back this summer. Best regards,

10/10 Excellent

Jak, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but nice
Great things about the hotel: nice location, well kept, not much of a beach but compensated with a nice deck (ladders could have been better) and several nice! pools - one of which was the location for my proposal :) Food terrific, drinks abundant. Entertainment and entertainment staff were so so, and then again no big deal. Considering that it is a luxury resort, it was odd to find out that some activities were extra (bowling, shooting, computer games...) Over all great vacation, but don't expect to interact with others.
Response from Guest Relations Manager on Apr 24, 2018
Dear Jak on, Thank you very much for all your nice comments. It is great to hear that you had a memorable holiday. It was a pleasure serving you and would be an honor to have you here again. Please do not hesitate to contact for your future vacations. Best regards

10/10 Excellent

Ralf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine Woche in diesem 5 Sterne Resort. Eigentlich war alles an diesem Hotel perfekt, mit einer Ausnahme das war die Reservierung der Themen Restaurants. Diese war leider nicht wirklich nicht die Beste. Das Service Personal war aufmerksam, freundlich und motiviert.An der Rezeption wurden alle Anlügen sofort erledigt. die Anlage ist in einem sehr guten Zustand und sauber. Kleines Manko ist aus die Umgebung, da die Anlage ziemlich autrk liegt und das näxhste Dorf auch nichts zu bieten hat. Wir hörten von einem älteren Ehepaar ohne Englisch Kenntnisse, das sie Probleme mit der Verständigung hatten, das Personal ist eher auf englische und russische Urlauber eingestellt.
Stayed 6 nights in Oct 2023
Response from Kefaluka Team on Oct 25, 2023
Dear guest, Thank you for taking the time to share your positive comments following your recent stay. It was a great pleasure to have you here with us and we very much look forward to welcoming you back again soon.Warmest RegardsKefaluka Team

8/10 Good

Hani

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was dim Food was great
Stayed 3 nights in Aug 2023
Response from Kefaluka Team on Oct 9, 2023
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards

8/10 Good

Gökhan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Die zimmern müssen dringend renoviert werden
Stayed 5 nights in Aug 2023
Response from Kefaluka Team on Oct 9, 2023
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
genel olarak iyiydi
Stayed 2 nights in Oct 2021
Response from Kefaluka Ekibi on Nov 3, 2021
Değerli Kefaluka Misafirimiz, Nazik yorumlarınız ve değerli vaktiniz için teşekkür ederiz. Memnuniyetinizi öğrenmek bizleri çok mutlu etmiştir. Sizleri en kısa zamanda hep bir adım ileri giden hizmet kalitemizle yeniden ağırlamayı dileriz. Saygılarımızla,

10/10 Excellent

Emrah

Stayed 2 nights in Oct 2021
Response from Kefaluka Ekibi on Nov 3, 2021
Değerli Kefaluka Misafirimiz, Otelimizden memnun ayrılmış olmanız bizleri son derece memnun etmiştir. Yüksek puanlar için çok teşekkür ederiz. Bir sonraki tatilinizde görüşmek üzere. Saygılarımızla,

4/10 Poor

Veli UYGAR

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Kefaluka Ekibi on Nov 3, 2021
Değerli Misafirimiz, Öncelikle konaklamanızda otelimizi tercih ettiğiniz ve puanlarla bizlerle paylaştığınız için teşekkür ederiz. Otelimizin beklentilerinizi tam olarak karşılayamamış olduğunu öğrenmek bizleri son derece üzmüştür. Bir sonraki konaklamanızda en iyi şekilde hizmet alacağınız garantisini vererek, sizleri tekrar Kefaluka Resort otelin'de görmek istediğimizi belirtir, iyi günler dileriz. Saygılarımızla,

10/10 Excellent

meftun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fevkalade
A dan Z ye herşeyi ile tam bir otel. 7 gün konakladık ve keşke bir 7 günümüz daha olsaydı dedik hep. Deniz akvaryum gibi, havuzları tertemiz, otelin konumu tek kelime ile mükemmel, yemekler lezzetli ve harikaydı. Çocuklu aileler için harika bir otel ve çok aktivite var. Ben ve ailemden 10 üzerinden 10.
Stayed 8 nights in Oct 2021
Response from Kefaluka Ekibi on Oct 31, 2021
Değerli misafirimiz, tatilinizde otelimizi tercih ettiğiniz için teşekkür ederiz. Sunduğumuz hizmetlerden tam olarak faydalanmanıza ve memnun kalmanıza da sevindik. Sizleri tekrar aramızda görmekten memnuniyet duyacağımızı bilmenizi ister, mutlu ve sağlıklı günler dileriz. Saygılarımızla,

10/10 Excellent

ALA ALDIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super
Stayed 2 nights in Oct 2021
Response from Kefaluka Guest Relations on Oct 31, 2021
Sehr geehrter Gast, Vielen Dank für Ihren Beitrag und die Wahl für unser Hotel. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen darauf, Sie bald wieder als Gast in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,

8/10 Good

Safie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Шикарные закаты затмят все и останутся в памяти
В целом все хорошо, приятная территория, вкусная еда, хороший выбор. Из минусов немного староватые номера, не самая лучшая уборка, и вход в море либо Пирс либо камни. Но все минусы перекрывает расположение отеля. Отличная деревня, море чистое чистое. А какие виды из отеля на закат!!! Это волшебно! Ради этого бы вернулись снова! Недалеко есть центр деревни, можно пройтись, по «набережной», там же есть симпатичные постройки в стиле местного колорита. Вообщем рекомендуем если не избалованы очень хорошими отелями 5*.
Stayed 2 nights in Oct 2021
Response from Kefaluka Guest Relations on Oct 31, 2021
Дорогой Гость, Мы хотели бы поблагодарить Вас за недавнее пребывание в Kefaluka resort. Мы ценим Ваше время, которое Вы выделили для нас, чтобы написать о Вашем отдыхе, так как это помогает нам учесть все факты, которые мы могли бы улучшить. Для нас главный задача - это безупречное обслуживание гостей во время пребывания в нашем отеле. Ценная информация, которой Вы любезно поделились с нами, будет учтена для того чтобы убедиться, что наши гости получают отличный сервис в любое время. От имени всей команды Kefaluka Resort мы благодарим Вас за Ваш отзыв. Хотелось бы поблагодарить Вас еще раз и надеемся, что у нас будет возможность поприветствовать Вас снова в Kefaluka Resort в близжайшее время. С наилучшими пожеланиями, Ольга

6/10 Okay

Sükrü

Traveled with group
Liked: Cleanliness, room comfort
Meyhane mükemmel
Otelin konumu uzak olsa bile Deniz’in mükemmelliğine değiyor. Yemekleri o kadar muhteşem diyemem.Ama a la karttaki Meyhane mükemmelin ötesinde eğer gitmek isterseniz mutlaka onu deneyin derim.Özellikle rakı balık alın.
Stayed 4 nights in Oct 2021
Response from Kefaluka Ekibi on Oct 31, 2021
Değerli Kefaluka Misafirimiz, Otelimizi tercih ettiniz ve bizler için bu harika değerlendirmeyi yazdığınız için çok teşekkür ederiz. Tüm çalışanlarımız adına sizleri tekrar aramızda görmekten büyük bir mutluluk duyacağımızı bildirmek isteriz. Sağlıklı ve mutlu günler dileklerimizle. Saygılarımızla,

4/10 Poor

Yasir

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Kefaluka Guest Relations on Oct 1, 2021
Thank you for taking the time to write a review about your stay at Kefaluka Resort Hotel. All the guest feedbacks are very important to us in able to make necessary changes in required areas for maximum guest comfort. We feel sorry regarding the issues that caused your disappointment. Should you have mentioned your concerns regarding the issues that made you stay uncomfortable during your holiday to our Guest Relations department, we would have provided any support you needed. We assure you that all reviews of our customers reach us immediately and they are very important to us. It would be a great honour for us to welcome you again in Kefaluka Resort Hotel Thank you very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Kefaluka Resort.

8/10 Good

Nezih

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Kefaluka Guest Relations on Sep 26, 2021
Dear Guests, Thank you for staying at Kefaluka Resort ! We are very pleased to learn that you a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,

10/10 Excellent

Kemal

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
D'une manière générale, un super établissement. Piscine et jeux d'enfant incroyable. La nourriture et boisson à volonté est largement correcte ( entre les gozleme, les doner kebab, les glaces, la nourriture local etc vous avez pas mal de choix et même à 2h du matin vous pourrez manger un burger ou des toasts). Equipe d'animation au taquet, ils sont a fond ( ping-pong, fléchettes, tir à l'arc, water-polo, volley-ball, yoga zumba). Il y a un SPA avec massage, Hamam, et une salle de sport. Un restaurant pour les enfants, et un service de garde la journée inclus dans le tarif( de 10h a 17h ) quelques points négatifs : l’hôtel est à 1h20 de l’aéroport. L'hotel fournis un service de transfert à des prix correct ( 70€ l'allé-retour en VTC, contre 86€ sur le net lors de notre séjour.) Chambre mal nettoyé ( poussière, drap pas changé ) Quand l’hôtel est plein c'est le chaos. Les clients manque de civilité ( bousculade, insulte etc ) et la recherche de table libre dans le restaurant principal deviens compliqué. Certain membre du personnels sont désagréable et n'ont pas leur place dans cette établissement.
Stayed 11 nights in Aug 2021
Response from Kefaluka Guest Relations on Sep 26, 2021
Dear Kemal , Thank you for taking the time to review your recent stay at the Kefaluka Resort. Thank you for taking the time leaving us your detailed feedback about your stay with us at Kefaluka. As well the positives as negatives comments are useful to us and are taken as constructive feedback, We very much regret that you were not satisfied with the provided services and facilities. We would like to apologize most sincerely for the inconveniences caused and inform you that your invaluable feedback is well noted. our team would be very much looking forward to having the chance of welcoming you back at the Kefaluka Hotel, Our best regards,

10/10 Excellent

Esra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Kefaluka Guest Relations on Aug 31, 2021
Dear Kefaluka's Guest, Thank you for staying at Kefaluka Resort ! We are very pleased to see that you had a nice time with us. Hope to see you again next summer !