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Reviews of Hanedan Cappadocia Suites

Hanedan Cappadocia Suites
Sehit Ramazan Celik Sokak, Yukari Mevki, Mustafapasa Köyü, Ürgüp, Nevsehir

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and good people on reception
Stayed 1 night in Aug 2022
Response from Hanedan Cappadocia Suites Otel on Aug 10, 2022
Dear Faraz Thank you for your nice comments.

10/10 Excellent

Anselma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicr
Lovely and unique place to stay, experienced in staying in a cave room, room was clean and daily housekeeping. Buffet breakfast was fantastic, all the people working in this place was kind and helpful.
Stayed 3 nights in Jul 2022
Response from Hanedan Cappadocia Suites Otel on Jul 27, 2022
Hi dear Anselma Thank you for your nice comments, hope to see you at another date

10/10 Excellent

junyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Junyi;Thank you for your nice comments, hope to see you at another date

8/10 Good

YUSHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice manager and service, very quiet, clean.a little bit far
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Yushu;Thank you for your nice comments, hope to see you at another date

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MİRA (YETKİLİ) on Oct 21, 2023
Merhabalar Semih Bey,Güzel yorumunuz ve geri bildiriminiz için çok teşekkür ederiz. Kapadokya'ya tekrardan geldiğinizde görüşmek dileğiyle,İyi Günler,Sevgiler

2/10 Terrible

gökben

Stayed 2 nights in Mar 2023

6/10 Okay

JESUS

Stayed 1 night in Sep 2022
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Jesus;Thank you for your nice comments, hope to see you at another date

8/10 Good

Elif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement tres calme, chambre tres spacieuse. Authentique, qui va bien au concept de la ville. 10 minutes a urgup, 15-20 minute a goreme en voiture ( lieu touristique). Dans une petite ville tres sympa. Personnel a l’ecoute et tres accueillant souriant. Petit déjeuné compris. Nous avons tres apprécier cette hotel et avons mm eu des petit cadeau souvenir pour notre départ. Au top
Stayed 2 nights in Aug 2022
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Guest Elif;Thank you for nice comments,Of course, we will be happy to welcome you again in our hotel.

2/10 Terrible

Lianqin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of the hotel was from the exterior unusual and interesting but the room (superior cave room) was disappointing to say the least. It was humid which made the sheets damp and the whole room smelled like mold, suggesting poor maintenance. The room had freezing temperatures (in Mid August) which kept us awake all night. When we raised our concerns to the reception, we were regarded with attitude and impatience but were eventually transferred to a second (much drier) cave room. The location was not very strategic considering where the main touristic facilities are. The location was often out of their pick up range, so we had to take multiple taxis back and forth which were not cheap. The breakfast was good, but it doesn't provide other meals or room service. Unfortunately, we have to say that we had an overall negative experience of Hanedan Cappadocia suites and will not come back.
Stayed 2 nights in Aug 2022
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hello Dear Lianqin;Thank you for your comments,Our hotel is 2 km from the city center. We transfer at any time. As a hotel that has just come out of the pandemic, we are improving and continuing to develop ourselves. Our rock-carved rooms in our hotel always maintain their warmth. The summers are cool and the winters are hot. Make sure your review gives us more insight into our guests' stay.We wish you a healthy day and thank you for sharing your comment with us.

8/10 Good

SANG MYUNG

Traveled with group
Liked: Cleanliness, staff & service, room comfort
서프라이즈...
호텔까지 이동은 자가용만 가능합니다. 괴레메, 위르굽에서 상당히 많이 떨어져 있습니다. 입구는 아주 초라해 보이는데, 호텔을 들어서는 순간 아주 깜짝 놀랄만한 장관이 펼쳐집니다. 직접 보시길... 눈이 오는 추운 날이라 방이 엄청 추웠습니다. 난방이 전혀 되지 않았습니다. 따뜻한 날씨에는 최고의 호텔이 될 수 있습니다.
Stayed 1 night in Mar 2022
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Sang Myung;Thank you for your comments,Our hotel is 2 km from the city center. We transfer at any time. As a hotel that has just come out of the pandemic, we are improving and continuing to develop ourselves. Be sure that your review gives us more opinions about the accommodation of our guests. Hope to see you at another date

8/10 Good

N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Misafir ve Halkla İlişkiler on Mar 15, 2023
Hi Dear Guest; Thank you for your nice comments, hope to see you at another date