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Reviews of La Quinta Inn & Suites by Wyndham Verona

2.5 out of 5
La Quinta Inn & Suites by Wyndham Verona
5394 Willow Pl, Verona, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Noah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and Hot Tub we're nice
Stayed 3 nights in Mar 2024

4/10 Poor

Carmel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We heard the coughing of the guest in the next room all night. The shower was disappointing, the water did not heat up properly.
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, clean, and really close to Turningstone. Have stayed here twice now and will again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Staff & service, amenities
Their patking lot needs some work inn its self and beautiful, clean, comfy and staff were great and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Our room was quiet, and the staff are always great (including housekeeping and the front office staff). Love the shuttle to the casino, and the driver is so nice and laid back. Our bed was comfy, the room was clean, and even the shower was nice and had good water pressure. This is the place I'll stay from now on whenever we go to the casino.
Stayed 1 night in Mar 2024

10/10 Excellent

David, Grosse Pointe Farms

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

8/10 Good

TimandYvonne

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people clean room
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Feb 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well supplied
Stayed 1 night in Feb 2024

10/10 Excellent

BRUCE

Stayed 2 nights in Feb 2024

10/10 Excellent

ricky j

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Friendly. Good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cleanliness 1
Stayed 1 night in Feb 2024

10/10 Excellent

colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all so incredibly kind!
Stayed 1 night in Feb 2024

6/10 Okay

candace

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Besides the fact that our door didn’t latch all the way even when pulled on…. Other guest in the hotel were very noisy in the halls in the early hours (1-3am) and no lotion in our room
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Rocky

Traveled with partner
Liked: Cleanliness, staff & service
worm clean. Noisy, location. unheated pool. Coffie not so good.
Stayed 1 night in Jan 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to turning stone casino offered simple breakfast fridge and micro wave in room
Stayed 2 nights in Jan 2024

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service
Made my reservation via Expedia - hotel did not have a reservation for me. They did fix the error and gave me the same price. We had a room on the first floor and the window locks where broken, so the window could be open from the outside - not safe!
Stayed 1 night in Jan 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and willing to be of service!
Stayed 1 night in Jan 2024

10/10 Excellent

Marissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our overnight. Our room was huge and was very comfortable for the 5 of us. It was clean, had a nice breakfast included. The location was great, right near a few restaurants/coffee shops. It was very convenient to Turning Stone Casino which was the reason we visited.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great first time stay!!
First time stay here. Excellent place for a good price. (Weekday). I did not get to try breakfast so i cant rate that. I plan on staying at this hotel more this summer. Looks like they have shuttle service to the casino.
Stayed 1 night in Jan 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. They didn’t act like you were just another customer. We were there for a wedding in the area and after the wedding we took the shuttle to the casino. The driver was really great and asked us all about the casino trip and wedding and was so personable. We will definitely recommend and will be staying there again.
Stayed 1 night in Jan 2024

8/10 Good

Andrey, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast is poor
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2024

8/10 Good

Jacquelyn A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

6/10 Okay

George

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A little off the beaten path, but a great value! Very clean staff was friendly. The complimentary breakfast was underwhelming so don’t expect much other than a yogurt, hard boiled eggs and a banana as you options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
this place is beautiful. the room we stayed in was the deluxe, and it was HUGE. way nicer than we expected. very close to the casino and staff was so kind.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the nicest La Quinta we have stayed at. People are very friendly. Also great for pet owners.
Stayed 1 night in Dec 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Allan

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Great stay and accommodated my pets too! Nice room and clean!
Stayed 1 night in Dec 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Nov 2023

10/10 Excellent

JOHN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an easy commute to turning stone casino, reason for being in the area
Stayed 1 night in Nov 2023