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Reviews of Campanile Hotel Amersfoort

3 out of 5
Campanile Hotel Amersfoort
De Brand 50, Amersfoort

Reviews

7.0

Good

Rating 10 - Excellent. 51 out of 446 reviews" "
Rating 8 - Good. 195 out of 446 reviews" "
Rating 6 - Okay. 137 out of 446 reviews" "
Rating 4 - Poor. 43 out of 446 reviews" "
Rating 2 - Terrible. 20 out of 446 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Katarzyna

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Campanile Amersfoort on Oct 2, 2023
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel in ameersfoort
When we arrived at the hotel it was late 12am after there was a drunk man in the reception an the reception woman shouted are room number quiet clear we then reached are room with in 5 minutes of coming in an putting are bags down we had a knock on the door being two young girls was quiet scary not knowing who it was we then complained about this the Next morning when we finally had the courage of getting out the room fast n going down to get a simple sorry nothing else said from it the hotel was so dusty spider webs the house keeping would come around an the smell of the hoover was vile bedding had marks on it it’s not a place I would stay in again let’s just say that, there is no camera around the hotel just on reception so you don’t really feel secure
Spider webs dust 🤮
Stayed 6 nights in Aug 2023
Response from Campanile Amersfoort on Oct 2, 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4/10 Poor

Ann

It was the first time in my life of traveling that I was given a room that wasn't made up, and it was hours later that they did it. Also, no toothbrush or toothpaste. The phone in the room didn't work for local or outside the country, and nobody had an idea what to do about that. The restaurant was only open for breakfast.
Stayed 5 nights in Aug 2023
Response from Campanile Amersfoort on Oct 2, 2023
Dear Ann,Thank you for your feedback.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean spacious room. Only drawback is the location, a good 30 minutes from the town centre.
Stayed 1 night in Aug 2023
Response from Campanile Amersfoort on Aug 15, 2023
Hello Adrian,Thank you for your great review! We will share this with our colleagues.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Campanile Amersfoort on Aug 13, 2023
Thank you for your review.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
For the price and location is a very good option
Stayed 1 night in May 2023
Response from Campanile Amersfoort on Jul 20, 2023
Dear Anthony,It is very good to read that you appreciate the location we are at and that you have had a nice stay in our hotel. Kind regards.

6/10 Okay

Munuswamy

Stayed 2 nights in May 2023

8/10 Good

Damian

Liked: Cleanliness, property conditions & facilities, room comfort
Great service, super friendly and helpful! Minimal comforts and extras, but very budget-friendly and great for the price. Decent location, close to bus lines, better if you have a bicycle.
Stayed 4 nights in May 2023

6/10 Okay

Al-Anood Aycha

Traveled with family
Liked: Staff & service
The location of the hotel is far from the city center, There was no lockable safe in the room to keep your valuables safe, there was no fridge, albeit a small one.
Stayed 4 nights in Oct 2022
Response from Esmee on Nov 27, 2022
Dear sir-madam,we would like to thank you for your review about our hotel.On multiple websites you are indeed reading that the city centre is about 6km from our hotel.A safe and a fridge is not in our starr classification, we in all campanile we do not provide anything like this.With kind regards,Campanile Hotel Amersfoort

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay in emergency cases
Stayed 3 nights in Oct 2022
Response from Esmee on Nov 27, 2022
Dear Anthony,We would like to thank you for your kind review.Hopefully we can welcome you again someday.With kind regards,Campanile Hotel Amersfoort

10/10 Excellent

Abdelkarim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Hendrik

Traveled with family
Liked: Cleanliness, staff & service, amenities
dirty old carpets an no a.c. in the room
Stayed 6 nights in Jun 2022

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 11 nights in Dec 2021
Response from Alexia Lapalud / Deputy Manager on Apr 10, 2022
Beste Marsha, Hartelijk dank voor uw beoordeling. We zijn erg blij dat je genoten hebt van je verblijf bij ons en we hopen je snel weer te zien. Met hartelijke groet, Het Amsterdamse team.

8/10 Good

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A good hotel for the money, the bed was comfortable, it was warm (although the bathroom heater wouldn't turn off) and there was a kettle, so all in all good! Needs some updating but the price reflects this.
Stayed 1 night in Nov 2021
Response from Alexia / Deputy Manager on Jan 4, 2022
Dear, Thank you for your comment. We are glad you enjoyed your stay with us. The hotel is currently being renovated to regain its youth and make your stay even better next time. We are looking forward to see you again ! In the meantime, The Amersfoort team.

6/10 Okay

Verified traveler

Liked: Cleanliness
Basic price, basic features ... easy parking,
Easy parking; good price; smallest room; small problems: bath heater broken, coffee system missing .
Stayed 2 nights in Oct 2021
Response from Alexia / Deputy Manager on Jan 16, 2022
Best, Thank you for your review. We are sorry to hear that you did not enjoy your experience as we wanted you to. The hotel is currently under renovation. We definitely hope to see you again to have the chance to make it up to you. See you soon!

10/10 Excellent

Jaroslav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Team Campanile Amersfoort on Oct 13, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Darrel

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, plenty of parking and near main roads . Room was clean and the staff were friendly and helpful.
Stayed 4 nights in Jul 2020
Response from Alexia / Deputy Manager on Jan 16, 2022
Best, We are happy to hear you enjoyed your stay ! Thank you for taking the time to write this review. We are looking forward for you to come back in our hotel. See you soon!

6/10 Okay

Chun Yip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good budget choice
The hotel interior is quite dated, but staff was friendly. Good value if you're just there to spend the night.
Stayed 1 night in Jun 2020
Response from Team Campanile Amersfoort on Jun 30, 2020
Geachte heer/mevrouw, Hartelijk dank voor uw overnachting bij Campanile hotel Amersfoort. We zijn blij dat u heeft genoten van uw overnachting bij ons en hopen u weer een andere keer te mogen ontvangen. Met vriendelijke groet,

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay - Breakfast elsewhere though
Decent hotel, food was excellent, breakfast was good, just two items of hot food though, the bread was excellent, breakfast was a tad pricey at 12.50 Euros.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poooooorr was very pooor never boook again from USA don’t boook this hotel it’s like one star hotel
Stayed 6 nights in Dec 2019
Response from Team Campanile on Jan 10, 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Okay

Debora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel at a reasonable price.
The personnel is very kind and professional. The hotel rooms are a bit old fashion. Breakfast if very simple.
Stayed 4 nights in Sep 2019
Response from Lise Lochtenbergh on Oct 18, 2019
Dear guest, Thank you very much for your response, we are happy to read you enjoyed our service! We are looking forward to use your feedback to optimise our service in the future. Hopefully we may welcome you back soon!

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Lise Lochtenbergh on Oct 18, 2019
Thank you for your ranking!

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Lise Lochtenbergh on Oct 18, 2019
Thank you for your ranking!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Lise Lochtenbergh on Oct 18, 2019
Thank you for your ranking!

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Lise Lochtenbergh on Oct 18, 2019
Thank you for your ranking!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an update. AC would be nice. Orhee than that, great.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently situated for me as it was close to the office. While the room was fairly small with two small single beds, it was clean and fully functional. As such it offered fairly good value for money.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one star hotel not 3 star never book again
Stayed 7 nights in Dec 2018
Response from Esmee on Jan 29, 2019
Thank you very much for your opinion about Campanile Amersfoort. Too bad to hear that you did not have a pleasant stay in our hotel. Can you please tell us what we can improve

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It is in between Amersfort and Vathors for which it was very convenient to my nerds.
Stayed 8 nights in Oct 2018
Response from Renate on Nov 4, 2018
Dear Guest, Thank you for the time to leave this review. We wish you a lovely day! Team Campanile Amersfoort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Renate on Nov 4, 2018
Dear Guest, Thank you for the time to leave this review. We wish you a lovely day! Team Campanile Amersfoort

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok. But staff expected to multi-task ; Receptionist/waitress/barmaid......Chef/waiter......
Stayed 1 night in Sep 2018
Response from Renate on Nov 4, 2018
Dear David, Thank you for this review, we will share your compliments with the team. Kindest Regards, Team Campanile Amersfoort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
We have been staying at this hotel for 15 yrs
The hotel room didn't have the number of towels required for 2 adults but we borrowed towels from our son's room, as he was single occupancy rather than go down to reception. On opening the curtains I found a small tomato on the radiator! The downie cover was split at the top. I have not complained to the hotel but this is a poor standard for the Campanile and not sure I would stay again but its very handy as my daughter lives only 5 minutes walk away.
Stayed 1 night in Apr 2018
Response from Lise Lochtenbergh on May 8, 2018
Dear guest, Thank you so much for taking the time reviewing your stay at Campanile Hotel Amersfoort! I regret the level of cleanliness in your room and agree that this should not be the case. I´m very sorry for the inconvenience and will discuss this with our Housekeeping team. I hope we will avoid this situation in the future but if you have any feedback during your stay, please, do not hesitate to contact our receptionists right away, they will be happy to help out. I truly hope we may welcome you back in the hotel again and if you do, please don´t hesitate to ask for me. I would be happy to discuss your situation in person. Have a nice evening!

6/10 Okay

Marinus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Friendly staff and surprisingly good breakfast. The hotel clearly needs some renovation and
Stayed 3 nights in Nov 2017

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As You Would Expect from A Budget Hotel
+ Friendly check in staff and they also looked after the bags for us as we were too early for check in. + Comfortable Bed + Good Wifi + English TV available + Information sheet on what TV channels are available - Hotel.com says 24 hour check in available. This is not true its after 2PM!
Stayed 1 night in Nov 2017
Dear Simon, Thank you for writing a review on Hotels.com. Your suggestions are of great importance to us because they contribute to maintaining and, where necessary, improving the service that you can expect from us. That is why we thank you once again for your comments and look forward to welcoming you again in Campanile Hotel Amersfoort, or one of our affiliated hotels, in the future. With kind regards, Team Campanile Amersfoort

6/10 Okay

Verified traveler

Disliked: Cleanliness
Too far to the city centre. Also too far to any place of interest.
Stayed 3 nights in Oct 2017
Response from Team Campanile Amersfoort. on Nov 20, 2017
Dear guest, Thank you for writing this review. We appreciate this very much. With kind regards, Team Campanile Amersfoort.

6/10 Okay

Barbara

Disliked: Property conditions & facilities, room comfort
The Campanile is OK.
The Campanile was OK. It is in need of some redecorating. Is rather cheerless and was a bit cold. But it is cheap, easy to get to and convenient.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness
Not too good
The hotel staff seemed disinterested in their jobs. I stayed at the hotel twice in two weeks due to travel requirements. The hotel across the highway once. The hotel across the highway was far and above better. in all aspects. The wifi failed constantly. The bathroom the second stay needed to be mopped and smelled bad.
Stayed 2 nights in Sep 2017

2/10 Terrible

Tszching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Basic motel
Basic hotel, more a motel. Rooms and furniture are old, but in ok condition. No airco. Kettle to make coffee and tea is good. No iron. Bed was comfortable. Reasonable option if you only want to sleep and pay a low price.
Stayed 1 night in Jun 2017
Dear, Thank you for writing this review. We greatly appreciate this. Best regards, Team Campanile Amersfoort.

10/10 Excellent

Tony , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
I enjoyed my stay. Staff were very friendly and helpful. Would recommend.

8/10 Good

WANLESS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business overnight stay
Good for an overnight stay but too far from town centre.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall a nice hotel not pricey with nice staff.

6/10 Okay

Bridget, Watford

Liked: Cleanliness, room comfort
Convenient and clean
The hotel was in a convenient location, was clean and comfortable. Great showers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pet friendly
Basic rooms/facilities and slightly tired decor. But: Very friendly and attentive staff, pets are welcome rather than just tolerated, big park, small shopping centre and 3 vets within walking distance, friendly and welcoming neighbourhood, good internet connection and clean rooms.

10/10 Excellent

eveline, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
i was very happy with the room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Exactly what we were looking for, to provide a cost effective and pleasant hotel within reach of Amersfoort centrum

6/10 Okay

Verified traveler

Liked: Cleanliness
next to offices
this is a basic hotel. good rates. next to freeway access. not much to do but close to offfice buildings.

8/10 Good

Hugo, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
On arrival I was made very welcome by the reception staff. The room was clean and comfortable and I had a good nights sleep. I did not use any of the other hotel facilities so can not comment on those. Overall is was a very good experience.

6/10 Okay

Traveller, Southampton

Liked: Cleanliness
Good value
At the hotel.com rate of Euro 49 good value.