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Reviews of Gravity Haus Vail

4 out of 5
Gravity Haus Vail
352 East Meadow Drive, Vail, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 371 out of 510 reviews" "
Rating 8 - Good. 98 out of 510 reviews" "
Rating 6 - Okay. 21 out of 510 reviews" "
Rating 4 - Poor. 11 out of 510 reviews" "
Rating 2 - Terrible. 9 out of 510 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service
The rooms were very nice. However, they should have a microwave for convenience.
Stayed 1 night in May 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a quick stop over. Alex was extremely helpful and exhibited tremendous customer service! All staff was great.
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, amenities
Hotel needs to let people now on their website that the coffee shop and restaurant are closed during the off season. Also they had their fire pit already turned off for the season even though I was there weeks before Memorial Day weekend and there were still patches of snow on the group and outside temps in the low 40s. Staff told me it’s “summer” so it’s off. Some areas are really cool and updated and other areas are old and dusty/dirty. Over all I’d give it a 7.5 out of 10. But definitely was very disappointed coffee shop closer was no where on the website.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher, Alma

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Gladys, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellet!!!
Stayed 9 nights in Mar 2024
Response from Chris on Apr 18, 2024
Dear Glady, thank you for choosing Gravity Haus for your stay. We thank you for your review and business. We appreciate your feedback. Warm Regards, Chris Gersbach General Manager

10/10 Excellent

Sara

Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best gym in vail
Stayed 1 night in Apr 2024
Response from Chris on Apr 18, 2024
Dear Morgan, thank you for choosing Gravity Haus for your stay. We thank you for your review and business. We appreciate your feedback, Chris Gersbach Gravity Haus Gerneral Manager. Warm Regards, Chris

10/10 Excellent

Chrystal P

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! The restaurant was amazing! The gym and spa were fantastic. Will definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Chris on Mar 27, 2024
Dear Chrystal , Thank you for choosing Gravity Haus for your stay. I am so happy to hear you had such a wonderful experience. We appreciate your feedback and hope we have the opportunity to welcoming you back to Gravity Haus Vail in the near future and ensure you have a wonderful stay. Chris Gersbach General Manager

10/10 Excellent

Rosamaria

Traveled with family
Very clean and modern hotel. Great location.
Stayed 1 night in Feb 2024
Response from Chris on Mar 27, 2024
Dear Rosamarla Thank you for choosing Gravity Haus for your stay. I am excited to hear that you had a great experience overall and like our location. We appreciate your feedback and look forward to welcoming you back to Gravity Haus Vail in the near future. Chris Gersbach General Manager

10/10 Excellent

IVAN, Houston

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property has great amenities and close to town.
Stayed 3 nights in Feb 2024
Response from Chris on Feb 20, 2024
Dear Ivan,Thank you so much for your feedback and review. We are excited to hear you loved our amenities and location. Thank you for your business and hope you’ll visit us again soon. Warm Regards,Chris GersbachGeneral Manager

8/10 Good

Frank, Franklin Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
I DIDNT LIKE THAT THE HOT CLOSED AT 9 JUST BECAUSE THE PUBLIC HEATLH CLUB DID
Stayed 3 nights in Feb 2024
Response from Chris on Mar 27, 2024
Dear FrankThank you for choosing Gravity Haus for your stay. I am Sorry to hear you had a few issues. We appreciate your feedback and look forward to welcoming you back to Gravity Haus Vail in the near future. Chris Gersbach General Manager

10/10 Excellent

Christopher, Morrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris on Feb 20, 2024
Dear Christopher,Thank you so much for your five-star review. We are excited to hear that you had a positive experience with us at Gravity Haus. We hope you’ll visit us again soon. Warm Regards,Chris GersbachGeneral Manager

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Chris on Feb 20, 2024
Dear Timothy,Thank you so much for your five-star review. We are excited to hear that you had a positive experience with us at Gravity Haus. We hope you’ll visit us again soon. Warm Regards,Chris GersbachGeneral Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice with very helpful staff!
Response from Chris on Feb 20, 2024
Hi Barbara,Thank you so much for your review and Feeback. We are excited to hear that you had a positive experience and are staff were so helpful. We thank you for your business and hope you’ll visit us again soon.Warm Regards,Chris GersbachGeneral Manager

10/10 Excellent

Richard

Stayed 5 nights in Jan 2024
Response from Chris on Mar 27, 2024
Dear Richard , Thank you for choosing Gravity Haus for your stay. We appreciate your feedback and hope we have the opportunity to welcoming you back to Gravity Haus Vail in the near future and ensure you have a wonderful stay. Chris Gersbach General Manager

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place, you can't go wrong!
We had a great time at Gravity Haus with the whole family. There are a few things that I will mention that might help with your decision to stay here. The hotel itself is beautiful and clean, and the staff were super nice and helpful. It is a short walk to a lift that is off the side of the mountain and Gondola One. My parents are in their late 50s and did not have a problem. There are a few extra fees for the resort, which give you access to the hot tub/sauna/steam room etc, and parking or valet fees ($60-70 per day). The hotel has a restaurant that serves coffee and food that smells amazing. It is a good option because many restaurants book in advance during the busy seasons. Overall, I would highly recommend this place.
Stayed 1 night in Jan 2024
Response from Chris on Feb 20, 2024
Dear Ana,Thank you so much for your five-star review. We are excited to hear that you had a positive experience with us at Gravity Haus. We hope you’ll visit us again soon. Warm Regards,Chris GersbachGeneral Manager

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Chris on Feb 20, 2024
Dear John, Thank you so much for your five-star review. We are excited to hear that you had a positive experience with us at Gravity Haus. We hope you’ll visit us again soon. Warm Regards,Chris GersbachGeneral Manager

8/10 Good

Frederic, Montauk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is a bit millennial without attention to high end service
Stayed 1 night in Dec 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
This is the greatest and most enjoyable place I have been. The staff is exceptional and the food is crazy good. Access to the slopes is quick.
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tapangia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place!
It was absolutely amazing! The staff was really nice, the hotel was GORGEOUS! My boyfriend and I went 3 days before "busy season" so unfortunately the restaurant was closed, but it was a really nice hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023

10/10 Excellent

Carolyn

Traveled with group
Liked: Amenities
Great!
Stayed 1 night in Nov 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel in Vail!
This place is Awesome! Great room, excellent Staff (Trent!), cool vibe!
Stayed 1 night in Oct 2023

6/10 Okay

Elliot

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice rooms, not much else
Call ahead before booking to check on the status of the amenities if traveling before the ski hill opens. We booked a quick weekend getaway here because the bar, restaurant, coffee shop, and hot tub all looked great. Literally none of them were open. Rooms were very comfortable and clean.
Stayed 1 night in Oct 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, room comfort
One Night Stay in Vail
Beware of parking in the Solaris parking building. Don't do it! Tourist trap is an apt name for that parking building!!
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent top grade hotel
This is a fine hotel with an attentive staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our long weekend!
My husband and our 7 year old daughter and myself really enjoyed our stay! The fireplace was lovely and the hotel itself was perfect for our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the comfortable bed, the sliding door which opened to a beautiful mountain scene, and walking to shops and restaurants. Staff was superb.
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

It was great! Would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco, Lone Tree

Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Stayed 1 night in Sep 2023

10/10 Excellent

Tyler

Stayed 1 night in Sep 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The Gravity Haus was terrific. The room we had had two bunk beds above the two king beds. We both have neck issues and it was hard to get in and out of the king bed, with the bunk beds directly above. That was our only complaint.
Stayed 3 nights in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

Jarrah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Beautiful hotel, super nice staff. Especially Trent, Ryan and Doug!
Stayed 1 night in Aug 2023

2/10 Terrible

Djuana

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to attend local concerts
Fabulous hip hotel in the perfect location especially for attending a concert at the Amphitheater. They do charge a high resort fee but they have an incredible gym and a hot tub. The restaurant is beautiful and high end with great food. Would stay there again
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property for 4 nights and had a wonderful experience. I was traveling with my dog too. Everything was so easy to get to, including Vail Village and the public parking garage right across the street. The staff was super nice too! I would stay here again! Also, I heard that Slopeside was good too...just didn't have a chance to eat there. Next time! Thanks for being great to my fur baby too!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

giuseppe

Stayed 2 nights in Jul 2023

2/10 Terrible

Kris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
If you like the pictures on their website of the restaurant and bar, don’t plan on enjoying it. They don’t want to serve you. Showed up for an after dinner drink on Saturday night at 9:30 and they told us they did not want to serve us since they had no customers. One drink was too much for them to work. Won’t come back.
Stayed 1 night in Jul 2023

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service
Great experience!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Salvatore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Salem

Disliked: Staff & service, room comfort
Do not stay here!
The property seemed updated, however as soon as I walked in the young man was absolutely rude. Not only once but the 18 hours we were there. No valet as advertised, my husband is handicapped and we had to carry bags up and down stairs. No one offered to help. Bedding was great, however due to no A/C we had to sleep with window open. The shuttle bus stops directly in front of the hotel. We had zero sleep. The young man once again watched me roll all our bags out without offering to help. We checked out and came to The Lodge @ Vail and it has been amazing. Do NOT stay at Gravity Haus!!!!! I never leave a bad review but this one is a total waste of money. The Hotel was cute but service, no A/C, and non stop street noise made me want to warn you all.
Stayed 1 night in Jul 2023

10/10 Excellent

Ashley

Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High quality furnishings and finish. Friendly and helpful staff. Quiet, though ion edge of town. Next to parking garage with Gore Creek behind with a beautiful walking path. Close to attractions like BravoVail concerts.
Stayed 1 night in Jul 2023