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the DOUGLAS, Autograph Collection

Photo gallery for the DOUGLAS, Autograph Collection

Suite, 1 Bedroom, Non Smoking (Executive Lounge Access, High Floor) | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
Desk, iron/ironing board, free cribs/infant beds, WiFi
View from room
Suite, 2 Bedrooms, Non Smoking, Fireplace (Executive Lounge Access,Bi-Level) | Desk, iron/ironing board, free cribs/infant beds, WiFi
Dinner and brunch served, local cuisine

Overview of the DOUGLAS, Autograph Collection

the DOUGLAS, Autograph Collection

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
45 Smithe Street, Vancouver, BC, V6B 0R3

Explore the area

  • Popular LocationRobson Street13 min walk
  • Popular LocationVancouver Waterfront20 min walk
  • Popular LocationCanada Place Cruise Ship Terminal3 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

Room options

About this area


The DOUGLAS, Autograph Collection is located in Downtown Vancouver, a neighborhood in Vancouver, and is in the entertainment district and near the beach. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore David Lam Park and Stanley Park. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Queen Elizabeth Theatre - 8 min walk
  • Robson Street - 13 min walk
  • Science World - 17 min walk
  • Vancouver Waterfront - 20 min walk
  • Canada Place Cruise Ship Terminal - 3 min drive

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver Intl. Airport (YVR) - 24 min drive


  • Honey Salt - 3 min walk
  • McDonald's - 6 min walk
  • Marutama Ramen - 6 min walk
  • OEB Breakfast Co - 6 min walk
  • Footo Croissant - 5 min walk

About this property

the DOUGLAS, Autograph Collection

5-star luxury hotel near Canada Place Cruise Ship Terminal
Located close to BC Place Stadium and Rogers Arena, the DOUGLAS, Autograph Collection provides a garden, a bar, and a 24-hour gym. Indulge in a deep-tissue massage, a manicure/pedicure, and a facial at the onsite spa. The onsite local cuisine restaurant, The Victor, features brunch. Free WiFi in public areas is available to all guests, along with a business center and a steam room.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Wedding services, 13 meeting rooms, and a reception hall
  • A ballroom, smoke-free premises, and ATM/banking services
  • Guest reviews say good things about the helpful staff and location
Room features
All 188 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Free infant beds, coffee/tea makers, and heating



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (CAD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM–11:30 AM for a fee: CAD 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Kitchen
  • D/6 Lounge
  • Honey Salt
  • MRKT East
  • The Victor

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Steam room

Family friendly

  • Free crib


  • ATM
  • Limited-hour front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,067 square feet of space)


  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Free crib


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker


  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Similar properties



Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age: 19


Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 30 per person
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 14.85 per day (rates may vary)
  • Covered self parking fee: CAD 50 per day (in/out privileges)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Frequently asked questions

Is the DOUGLAS, Autograph Collection pet-friendly?

Yes, the DOUGLAS, Autograph Collection allows cats and dogs (limit 1 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at the DOUGLAS, Autograph Collection?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at the DOUGLAS, Autograph Collection on Jun 26, 2023 start from $303.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at the DOUGLAS, Autograph Collection?

Self parking is available for CAD 50 per day. Valet parking is available for CAD 55 per day.

What time is check-in at the DOUGLAS, Autograph Collection?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at the DOUGLAS, Autograph Collection?

Check-out is at noon.

Where is the DOUGLAS, Autograph Collection located?

Located in Downtown Vancouver, this luxury hotel is within a 10-minute walk of BC Place Stadium and Rogers Arena. David Lam Park and Science World are also within 1 mi (2 km). Yaletown-Roundhouse Station is 8 minutes by foot and Stadium-Chinatown Station is 8 minutes.




Rating 10 - Excellent. 276 out of 386 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 67 out of 386 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 20 out of 386 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 15 out of 386 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 8 out of 386 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Sharon, Mercer Island

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here ahead of an event at BC Place. Great location, super walkable, rooms are clean and have everything a traveler needs I.e shampoo, body wash, conditioner and most importantly a single cup espresso machine. Second time staying here and will definitely return.
Stayed 1 night in May 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent


Stayed 2 nights in May 2023

8/10 Good

I Nong

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff at the hotel! We brought our dog and everyone welcomed our furry kid. Room was beautiful and the line of Aesop products makes it even fancier. I would have enjoyed it even more if there wasn't a casino attached to it. Unfortunately too many people smoke on the street (by the door), there's cigarette butts everywhere and the smoky air gets circulated within the hotel.
Stayed 2 nights in May 2023

4/10 Poor


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room. Staff was awesome too. Really convenient if you’re going to a game at BC place, or an event in the hotel or at the casino.
Stayed 1 night in May 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and modern. The staff were extremely friendly and helpful
Stayed 1 night in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. There were many food and beverage options in the hotel, and easy walking to downtown attractions.
Stayed 1 night in Apr 2023

10/10 Excellent

Kelton, Inver Grove Heights

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room and stye was great. Most of the lighting has dimmer switches and the bed and linens were high quality and comfortable. My only complaint is the terrible desk chair. It was uncomfortable and made it impossible to do any work at the desk. The hotel chose style over function with the poorly designed chairs. I had to shove a pillow in the seat just to make it suitable for a short time. The shower was nice, the sink had good lighting. The TV has apps you could use your own account on. The internet access was ok. The location is good.
Stayed 3 nights in Apr 2023