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The hotel is small so you can imagine the room .
Its located in a great place, close to Doge palace only 2 to 3 min away .
The hotel is surrounded by many restaurants and shops.
Staff are amazing and helpful.
The only things missing in the room is the coffee machine at least provide heater to make coffee or tea.
The staff is WONDERFUL!!! Friendly. Helpful. The location was near everything you would need. The room was small. Very small but the location and staff made up for it. Really great location for first timers to Venice.
The only things wrong was rooms where way to hot(for us) it was february and a tired looking, but staff were great and got a good sleep. Would definitely recommend 😁
Philip
Stayed 4 nights in Feb 2024
Response from Dimitri on Apr 6, 2024
Thank you Philip for your kind review.
8/10 Good
Alex
Traveled with partner
Nov 6, 2023
Liked: Cleanliness, staff & service, amenities
Nice place to stay and would again staff are super nice and helpful. Super close to St Mark's Square so and also quick to get to Rialto bridge area. Bed was nice but we like a firm bed. Downsides are can hear other rooms/doors and looking a little tired in the room we stayed in. Wifi was hit and miss in the room but 4G is fine. Bathroom is very compact but useable.
nice comfortable rooms, the staff is great , close to san marcos, on the whole good- though do not expect coffee maker, microwave or iron to press your clothes- rooms are ok though for italian standards !
The hotel staff was very kind, helpful, and professional when we checked in. Our room was a little smaller than we had planned on despite checking the room. The hotel staff made such a nice gesture to change our accomodations since they were able to, which was kind and we appreciated very much.
Mary
8/10 Good
sofia
Oct 8, 2023
Liked: Cleanliness, staff & service
Excellent location! A little dated but clean and functional.
Stayed at this hotel for 2 nights with my partner. The hotel was very convenient and in walking distance to the Main square, Basilica and all the other attractions. Restaurants were nearby which made everything easy. Overall our stay was great and we enjoyed it.
Took me a while to find but when I did it was really close to St Marks and the sights I wanted to see.
Susan
Stayed 1 night in Jul 2023
8/10 Good
Benjamin
Jun 29, 2023
Benjamin
Stayed 3 nights in Jun 2023
6/10 Okay
Sonia
Jun 25, 2023
Sonia
Stayed 3 nights in Jun 2023
8/10 Good
Valdir
Traveled with family
Jun 12, 2023
Liked: Cleanliness, staff & service
Basic but good.
The hotel is good, very basic but with nice front desk and H/K staff. My room was at the back, and did not have much privacy, as well the news at the back was quite messy. I feel the room small for 2 adults , but it is Veneza, could not expect more. Lorenzo from front desk is a great asset to the property.
Everything was awesome. We forgot our watch there (it is very important for us, cause it is from our late brother), and the friendly employee (Mrs. Laura) contact us immediately and they now shipping the watch to Germany.
so: great hotel, great location, super clean, great staff!
so, thank you dear Hotel ambassador - Team!
Very good location, steps away from San Marco square
Ying
Stayed 1 night in Jun 2023
10/10 Excellent
Svitlana
May 28, 2023
Svitlana
Stayed 3 nights in May 2023
10/10 Excellent
Daniel
Traveled with family
May 26, 2023
Liked: Cleanliness, staff & service
This property is right next to the main square and it is very convenient. I recommend taking the water bus to get here or a water taxi because the there are a lot of stairs and bridges from here to the station. The room itself is a bit dingy looking but the location is prime
Fantastic location, clean and comfortable. Only minuses- slight smell of damp in the room and generally poor Wi-Fi.
Agata
Stayed 4 nights in Feb 2023
Response from Mari - Res. Dept. on Apr 5, 2023
Dear Mrs Agata, thank you for your kind review. We are very glad to know that you enjoyed your stay in our hotel and in Venice. Unfortunatly sometimes because of the low tight we have the problem of smell, but this is a whole city problem. We hope to welcome you again in your future visit in Venice. Best regards
Great location, the rooms was beautifully decorated, the only down side was the bathroom being very small and after shower slightly smelly, but wouldn’t be a deal breaker I would for sure come back. We had an economy room and quite happy with it
Elena
Stayed 2 nights in Sep 2022
8/10 Good
Santa
Oct 16, 2022
Liked: Cleanliness, staff & service, room comfort
Santa
Stayed 2 nights in Oct 2022
6/10 Okay
Bethan
Traveled with partner
Oct 6, 2022
Liked: Staff & service, amenities
Excellent location! A 5 minute walk to the waterbus and a minute walk to St Mark’s Square! The first room they gave me was horrible! It was very spacious however the bathroom was not a bathroom! It was a toilet inside the shower and then the sink inside the bedroom! I complained and the staff were more than happy to move us to a different room the following morning - room was a lot smaller but it had an actual bathroom so I was happy. Would stay again purely for the location.
Despite it has a lift in the property, do not be fooled.
We had 7 sets of mini stairs to get to our room located in level 5, once we reached the level 4, which was the top floor with the lift. So many hidden stairs to reach to your room.
The room was not the cleanest and from toilet and room, I saw so many ants and spiders, which freaked me out a lot.
The location was extremely great as to reach out to San Marco, it literally took 1-2min max from the door of the room.