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Reviews of La Quinta Inn & Suites by Wyndham Vicksburg

2.5 out of 5
La Quinta Inn & Suites by Wyndham Vicksburg
4160 S Frontage Rd, Vicksburg, MS

Reviews

7.2

Good

Rating 10 - Excellent. 313 out of 1005 reviews" "
Rating 8 - Good. 271 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 117 out of 1005 reviews" "
Rating 2 - Terrible. 135 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Samuel

Traveled with family
I paid for a King Suite. We were given a small room with a king bed only, not a suite we paid for. The fridge also did not work. Very disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Carla

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Warm & friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top La Quinta property. Loved our stay there
Stayed 1 night in May 2024

4/10 Poor

Alison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in a road trip and this place was a rapid introduction to the theory that not all La Quinta hotels are equal!!! We were tired on arrival, too tired to complain but there was hair in the bath, toilet paper in the in flushed toilet and a cockroach in the sink. Breakfast the next morning was as appealing as the bathroom and it was the worst cup of coffee I had in the whole trip to the states. Won’t be staying here again and will be wary of any La Quinta in the future which is a shame as the one we stayed in the night before in Terrell was absolutely beautiful!
Stayed 1 night in Apr 2024

10/10 Excellent

LaTonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from front desk to housekeeping very clean fresh smell throughout the building
Stayed 1 night in Apr 2024

4/10 Poor

LISA

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not very clean, very dusty (probably because of the old carpeting), and it could have used a much better vacuum.
Stayed 2 nights in Apr 2024

4/10 Poor

Annette

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Though the staff were very nice and friendly, the property needs so repairs. The repaired tiles in the shower and the non-skid strips looked old
Stayed 1 night in Apr 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little run down, but still OK.
Stayed 1 night in Apr 2024

2/10 Terrible

Taylor

Stayed 1 night in Apr 2024

2/10 Terrible

Jordan

Stayed 1 night in Apr 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness, staff & service
Mattress was hard and pillows were terrible.
Stayed 1 night in Mar 2024

4/10 Poor

Kasey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC in first room wasn’t working so had to move to another room on another floor after unpacking. Staff helpful but property was very old and needs work. I watched the kitchen staff blow on the waffle maker to clean it off, so needless to say we skipped breakfast. Wasn’t worth the few dollars we saved to stay here.
Stayed 1 night in Mar 2024

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went lovely
Stayed 1 night in Mar 2024

10/10 Excellent

Peggy

Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Mar 2024

2/10 Terrible

TRACY, SPLENDORA

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservation was not honored as they sold out of rooms and it was a system glitch that reservations were still being accepted. Horrible customer service especially when you are exhausted from driving all day and finding out you don’t have a room for the night. No sorry, no let me see what we can do. Nothing. Will not use LaQuinta again.
Stayed 1 night in Mar 2024

4/10 Poor

Eric

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is disgusting, very old. Would not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Stayed 1 night in Mar 2024

2/10 Terrible

phyllis l.

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation for my boyfriend who is traveling to Texas. I booked the room, got confirmation and when he got there was told they were sold out. He had to look for over a hour to find something else. Not something you want to do after traveling all day. Very disappointed. The worst experience ever with Expedia. I hope there are no charges on his AMX.
Stayed 1 night in Mar 2024

2/10 Terrible

Jodella

Traveled with partner, Traveled with pets
We had booked the room but when we got to the hotel they said they were full. Not too happy with the hotel, but expedia did refund my money quickly
Stayed 1 night in Mar 2024

2/10 Terrible

marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay here, I paid online and when I got to hotel clerk said hotel we full and couldn’t give me a refund, how can this get fixed
Stayed 1 night in Mar 2024

6/10 Okay

Jenna

Liked: Cleanliness
Windows had sheer covering so lights coming in all night
Stayed 1 night in Mar 2024

4/10 Poor

Lynette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will say that I am not impressed. The hallway carpet was dirty The eating area felt dirty. Not enough seating. No fruit. No one at front counter in the morning to ask questions about amenities. Broken unusable chairs at the pool area. Chairs in my room weer so filthy I wouldn't sit on them. Beds were comfortable and clean. AC works great.
Stayed 1 night in Mar 2024

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities
This property was filthy, the dollies filthy carpet filthy. The room was filthy. The restroom tile was falling off. The carpet was filthy. OK you get it. This property is one of the filthiest Wyndham properties I’ve ever stayed in. Wyndham usually has high standards, but not at this property. There are nothing but trash. I will never stay at this property again
Stayed 2 nights in Feb 2024
Response from Kris Jones AGM on Mar 5, 2024
Sorry your stay was not pleasant. I do apologize for the issues you had while staying at the La Quinta Vicksburg. We are trying the feedback and trying to correct all the issues.

2/10 Terrible

Marjorie

Traveled with family
Bed bugs
Stayed 6 nights in Feb 2024

10/10 Excellent

Lakesha

Stayed 1 night in Feb 2024

2/10 Terrible

Yeniferd

Stayed 3 nights in Feb 2024

10/10 Excellent

Yeniferd

Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Business traveler
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent cleanliness & comfort!
Always an excellent stay here!
Stayed 7 nights in Jan 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday fun
Everything was wonderful. The breakfast was a nice treat. I take my husband there for his birthday so he can go to the casino every year. My treat is the jet spa.☺️
Stayed 2 nights in Jan 2024

10/10 Excellent

Kandice

Stayed 1 night in Jan 2024

4/10 Poor

Dale

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty had water bugs in shower and bathroom. Empty whiskey bottle in night stand drawer Little or no hot water for shower.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Clarissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jerry

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Bonnie

Traveled with family
We actually had to kill a cockroach that was in our bed. Ewwww
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Needs security and other updates
The front desk was unattended for several minutes when I arrived, though the clerk is very pleasant when he arrives. The hotel still hasn’t secured the side doors (I complained about that in August) with key card entry. The halls were hot and somehow the room got hot when I turned the AC up overnight.. it was a frosty night outside… and I had a hard time getting the room to cool down. The electric outlets on the lamps didn’t work. I have doubts that the sheets were actually changed… there were a few hairs, as well as a hair or two in the tub. The fan in the bathroom was obnoxiously noisy and the toilet water would not stop running. Wall electric outlets are really loose.. seems like a danger. This place needs an overhaul.
Stayed 1 night in Dec 2023

8/10 Good

DAWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Darrel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor Experience
Several Weeks before our stay, we requested the first floor since we have a dog. At 3:30 pm check we were given a room on the second floor. The receptionist was abrupt and showed no concern. The first room had a Frig that did not work. The second room reeked of cigarette smoke. We expected to watch our favorite team in a Bowl Game that night on ESPN. The printed card in the room said that ESPN was available but it was not. Hair Dryer didn’t work. Overall a poor experience.
Stayed 1 night in Dec 2023

8/10 Good

Milo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good and getting better.
I have stayed here multiple times now. It is a good place to stop on our travels and is dog friendly. The staff has always been great. However the property is a bit worn. I am glad the owner is finally putting money into the property. We love stopping here and visiting the restaurants downtown.
Stayed 1 night in Dec 2023

8/10 Good

Sheila E

The furniture was stained in spots. Probably due to pets or kiddos. But otherwise very clean
Stayed 1 night in Dec 2023

6/10 Okay

Jeannie

Traveled with partner, Traveled with pets
Disliked: Amenities
Roaches -dirty carpets -in dire need of paint and furniture repair. Housekeeper there very helpful with keys that did not work.
Stayed 1 night in Dec 2023

4/10 Poor

Santanna

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very helpful and listened to our concerns. However, the first room we stayed in (220) the bathroom sink/shower had no hot water and it was leaking from the handle, which was also broke and there was a roach in there. We were able to be moved to another room (226) took 30 minutes for hot water and we found 5 roaches. Then when we got up for breakfast my stepdaughter had the yogurt (strawberry banana) which expired on the 16th of December and ended up getting sick in the car on the way home. Overall the stay was ok for one night but, they didn’t live up to the La Quinta name. Staff was very sweet though.
Stayed 1 night in Dec 2023

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023