we LOVED this hotel, the room was a little shabby as was the bedding etc but the staff were delightful, polite, kind, conversational. The zimbabwean people are just delightful always with a smile and happy to help. The walk onto the golf course brings constant views of fabulous trees, impala, water bore, and other animals, delightful. There were always someone to walk with me although I didnt need the security, I CAN ONLY SAY GOOD THINGS ABOUT THIS HOTEL