All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for the wonderful feedback daljeero! It is wonderful to hear that you enjoyed your suite and found everything to be comfortable. We hope to welcome you back soon!
Very comfortable upscale hotel. Easy walk to the waterfront and shopping. Great restaurants near by.
Mary Ann
Stayed 3 nights in Apr 2024
Response from The Oswego Team on May 5, 2024
Thank you for leaving us this wonderful review Marry Ann! We are so lucky to be the perfect spot in James Bay! Close to everything but still in a quiet residential area. We hope to see you again soon!
The carpet was stained very badly all throughout. Absolutely filthy and needs replacing. Some of the furniture isvery worn and needs replacing. Theroom has no AC so it gets very hot. Only option is to open patio door.
danielle
Stayed 1 night in May 2024
Response from The Oswego Team on May 5, 2024
Thank you for taking the time to share some honest feedback with us, Danielle. I firmly believe that feedback is roadmap to bigger and better things. After reviewing your feedback, I did some investigating and found that the carpet in the suite certainly has seen better days. I have arranged for our maintenance team to do a refresh on that suite so we can improve the experience for everyone moving forward. As a part of our Green Initiative, we have chosen not to have air conditioning in any of our suites. Instead, we have implimented other cooling methods, like drapery, and fans as more ecofriendly cooling methods. We hope to have the oportunity to welcome you back another time!
10/10 Excellent
Vidyut
Traveled with pets, Traveled with family
May 3, 2024
Liked: Cleanliness, amenities
Hidden gem in Victoria
Vidyut
Stayed 1 night in Apr 2024
Response from Guest Services. on May 3, 2024
Dear Vidyut, Thank you so much for the review! We are thrilled to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.
Hi there Marilou! Thank you so much for this amazing rating, we're so glad you enjoyed your stay!
10/10 Excellent
James
May 2, 2024
James
Stayed 1 night in Apr 2024
Response from Guest Services on May 3, 2024
Dear James, Thank you so much for the 5 out of 5, we appreciate it! .We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards- Guest Services.
Really loved it. Excellent apartments, and easy access to everything.
pierre
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 28, 2024
Dear Pierre, Thank you so much for the review we are thrilled to hear you had an excellent stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.
Loved this hotel! I’m from victoria and grew up in James Bay so i wanted to stay at a hotel close to my old home and the Oswego hotel was perfect, loved that there was a full kitchen so i could make my own breakfast in the mornings. And it’s close to downtown and the inner harbour which is perfect :) Would definitely stay here again! And the lady at checkin was very friendly!
Katarina
Stayed 2 nights in Apr 2024
Response from Kind regards- Guest Services. on Apr 27, 2024
Dear Katarina, Thank you so much for this great review! We are thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back in the future :).
Dear Scott, Thank you so much for the review! We are glad to hear you had a great stay with us. We will look forward to welcoming you back in the future. Kind regards, Guest Services.
We love how nice everyone is, location, and the rooms are lovely
Krista
Stayed 1 night in Apr 2024
Response from The Oswego Hotel Team on Apr 26, 2024
Thank you for your incrediably kind review, Krista! We are so lucky to have an amazing team working to make the Oswego Experience a wonderful one! We hope to welcome you back to your home in James Bay!
Studio suite was filled with natural light. Comfortable and very clean. Area. is safe, walkable and quiet. Slightly off the main road. Welcoming to my small dog. Definitely would stay again.
Glynis
Stayed 2 nights in Apr 2024
Response from Polina on Apr 24, 2024
Dear, Glynis.Thank you for your feedback.we hope to see you soon here again!
Our suite was very spacious, clean and quiet. Very nice staff. Very walkable to everywhere as well. Not to far of a walk to downtown. Lots of restaurant options downtown and shopping.
David
Stayed 2 nights in Apr 2024
Response from Allie on Apr 22, 2024
Thank you, David, for taking the time to rate your stay and leave us a thoughtful review. We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future
Live like a local and be a tourist in this modern and luxurious apartment-style hotel, which is situated in a quaint neighborhood that is steps away from Victoria’s inner harbour, Fisherman’s Wharf, downtown shopping and dining and more.
Rishma
Stayed 4 nights in Apr 2024
Response from Oswego Guest Services on Apr 20, 2024
Hi there Rishma! Thank you so much for these kind words, we are so glad you en joyed your stay! We hope to see you again soon!
6/10 Okay
Dianna
Apr 20, 2024
Dianna
Stayed 1 night in Apr 2024
Response from Guest Services. on May 10, 2024
Dear Dianna, Thank you for the review. We hope to welcome you back in the future. Kind regards- Guest Services.
We’ve been here a few times and never disappointed and for sure we’ll be back again.
Hang
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 17, 2024
Dear Hang, Thank you so much for the review we are glad to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.
Very clean rooms. Staff was all beyond amazing, friendly and attentive! The only complaint I have is that we didn’t get a balcony in our room as advertised (our friends who booked at the same time as us got the balcony) and also it got a little bit warm in the room and they didn’t seem to have an AC in our room but cracking a window helped. Not sure how it would be in summer.
Dawn Alexandra M
Stayed 4 nights in Apr 2024
Response from The Oswego Team on Apr 16, 2024
Thank you for your wonderful feedback, Dawn! It is wonderful to hear that you found our suites to be clean and our team to be wonderful! I do see that you reserved a Studio Suite, this is the only room category that does not guarantee a balcony. If you were to stay with us again and a balcony is an important aspect of your stay, I would recommend reserving a one-bedroom suite because all of them have balconies. Additionally, we do not have air conditioning in any of our suites as part of our commitment to being an eco-friendly property. We have elected to implement other cooling features such as; drapery in all of our suites and fans in every room to keep everyone cool in lieu of air conditioning. We hope to welcome you back another time!
10/10 Excellent
Visha
Traveled with family and small children
Apr 15, 2024
Liked: Cleanliness, amenities
Great hotel . Needs update
Visha
Stayed 2 nights in Apr 2024
Response from The Oswego Hotel Team on Apr 16, 2024
Thank you for taking the time to leave this lovely review. It is wonderful to hear that you enjoyed your stay! We are actually in the process of updating a lot of our rooms; with new furniture, window coverings and flooring. We hope to welcome you back to a fully redesigned room!
Great room size with kitchenette. Nice window view of the area. We got the end room of hallway so we get a nice view from the bathroom window and the balcony view. Quiet place, walkable distance to the waterfront, Parliament Buildings and restaurants.
Aline
Stayed 4 nights in Apr 2024
Response from Ariel on Apr 14, 2024
We're so happy you enjoyed your suite, We hope to host you again!
We come to Victoria a few times each year and always stay at this hotel. Our VIP gives us free parking and coffee, and this time they upgraded our room. Much appreciated.
richard
Stayed 2 nights in Apr 2024
Response from Allie on Apr 13, 2024
Thank you so much for taking the time to rate your stay and leave us some kind words! We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future
Thank you so much for taking the time to rate your stay and leave us nice comments! We’re happy to hear that you enjoyed your stay and we look forward to welcoming you back again in the future
We will return! Absolutely lovely staff! Excellent restaurant… so convenient for meeting up with friends on cruise and enjoying a visit…quaint homes around and area perfect for getting around Victoria! Getting away from downtown but also walkable! Loved our stay Thank you
Patricia
Stayed 1 night in Apr 2024
Response from The Oswego Hotel Team on Apr 4, 2024
Thank you for your outstanding review, Patricia! It really means a lot to us that you enjoyed your stay! Catching up with old friends is always a special treat! We cannot wait to see you again!
Other the room floor which was NOT clean we live this facility and have been coming back for years
Albert
Stayed 7 nights in Mar 2024
Response from The Oswego Team on Apr 1, 2024
Dear Albert, great to hear you enjoyed your stay! My apologies for the floor cleanlieness issues; I will escalate your feedback to our housekeeping manager so he can look into solutions. Thank you for your feedback! We hope to keep welcoming you back to your Victoria home!
Dear Nancy, thank you for the review we are happy to hear you enjoyed your stay and the live music. We will look forward to welcoming you back in the future. Kind regards-Guest Services.
10/10 Excellent
Maryam
Traveled with family and small children, Traveled with family
Every thing was perfect except the cleanliness.
The carpet was not clean.
Maryam
Stayed 1 night in Mar 2024
Response from The Oswego Guest Services Team on Apr 1, 2024
Thank you the wonderful rating Maryam! It is great to see you enjoyed your stay outside of the carpet in your suite. We are actually in the process of doing some updates to our suties, including removing the carpets and installing hard flooring. Can't wait to welcome you back soon and hopefully to a redesigned room!
Loved our stay! Very clean room & cozy beds!
Having USB charging outlets would have been useful!! (Unless we missed it somehow).
Leanne
Stayed 1 night in Mar 2024
Response from Guest Services. on Mar 31, 2024
Dear Leanne, Thank you for the review we are glad to hear that you loved your stay with us. We will look forward to welcoming you back in the future. Kind regards- Guest Services.
10/10 Excellent
Sarabjot Kaur
Mar 30, 2024
Sarabjot Kaur
Stayed 1 night in Mar 2024
Response from The Oswego Team on Apr 20, 2024
Dear Sarabjot, thank you very much for your positive rating; it really means a lot to us! We hope to see you again soon!
10/10 Excellent
KEUNJUNG
Traveled with family and small children, Traveled with family
Dear Keunjung, Thank you for the review we are thrilled to hear you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards-Guest Services.
The room was great for our stay. There are areas of the room that have room for improvement such as wear and tear around crevices in the kitchenette and shower areas. Overall though, would stay again during our next visit to Victoria.
Laura
Stayed 3 nights in Mar 2024
Response from Polina on Mar 27, 2024
Dear, Laura.We appreciate your honest feedback and hope to see you here again!