Located in Vienna, Palais Hansen Kempinski Vienna is connected to a rail/subway station. Sigmund Freud Museum and Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Judenplatz and St. Stephen's Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Spend some time exploring the area's activities, including outlet shopping and segway rentals/tours. Guests love the hotel's location for the sightseeing.
Close to Stephansplatz and Spanish Riding School, Palais Hansen Kempinski Vienna provides free WiFi, a roundtrip airport shuttle, and 2 bars. Treat yourself to a massage, hydrotherapy, or a manicure/pedicure at Kempinski The Spa, the onsite spa. Enjoy international cuisine and more at the two onsite restaurants.
You'll also enjoy perks such as:
An indoor pool
Breakfast (surcharge), an electric car charging station, and a pool
Self parking (surcharge), a 24-hour front desk, and express check-in
Guest reviews speak highly of the helpful staff and location
All 152 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and deep soaking tubs
Flat-screen TVs with premium channels
Wardrobes/closets, tablet computers, and daily housekeeping
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Secured covered self parking on site (EUR 44 per day)
Electric car charging station on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 42.00 per person
24-hour room service
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Rollaway/extra beds (surcharge)
Free newspapers in lobby
24-hour front desk
Dry cleaning service
24-hour business center
6 treatment rooms
Couples treatment room(s)
Manicures and pedicures
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Staffed front desk
Pets allowed for an extra charge of EUR 35 per pet, per day
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 60 per night
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 42.00 per person (approximately)
Airport shuttle fee: EUR 60 per vehicle (one way)
Covered self parking fee: EUR 44 per day
Pet fee: EUR 35 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Hansen Kempinski Vienna Hotel
Palais Hansen Kempinski Vienna Hotel
Palais Hansen Kempinski Vienna Vienna
Palais Hansen Kempinski Vienna Hotel Vienna
Frequently asked questions
Yes, this property has an indoor pool.
As of Dec 3, 2021, prices found for a 1-night stay for 2 adults at Palais Hansen Kempinski Vienna on Dec 6, 2021 start from $371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per day.
Self parking is available for EUR 44 per day.
Check-in is from 3 PM - 5 AM. Late check-in is available during limited hours.
Check-out is at noon.
Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.
Located in Innere Stadt, this luxury hotel is within a 10-minute walk of Sigmund Freud Museum and Judenplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 1 mi (2 km). Schottenring U-Bahn is only a 4-minute walk and Schottentor U-Bahn is 6 minutes.
Yes, Palais Hansen Kempinski Vienna offers free cancellation on select room rates, because flexibility matters! Please refer to Palais Hansen Kempinski Vienna cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
The hotel exceeded my expectations. Staff was courteous and helpful, the rooms were beautiful and well appointed, and the spa treatments were top notch.
The problem I kept running into, though, was miscommunication between Expedia and the hotel regarding the benefits I was supposedly eligible for as a Gold member.
We had a wonderful 5 night stay at the Kempinski to celebrate our anniversary. The staff were superb and made our stay just perfect. Breakfast was lovely, comprising of a large selection at the buffet together with an a la carte menu. The spa is cosy but still very enjoyable. The hotel felt clean and very well maintained. Looking forward to coming back!