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When we arrived, our heat pump was not working. The manager made a half hearted attempt and told us that, “for what you paid, what did you expect?” She was rude and hostile and then disappeared. Later in the evening, the battery in our electronic lock started beeping; there was no staff in the hotel to help us. We had to leave our door ajar to stop the very shrill noise.
Christopher
Stayed 1 night in Apr 2024
6/10 Okay
Elisabeth
Apr 13, 2024
Difficult because there’s no front desk and no staff available
Great location on the corner of a picturesque square. Historic building converted into hotel rooms with ultra-modern interiors. Great base to enjoy the New Year festivities.
A beautiful property overlooking the park, convent, and river. Very conveniently located for anyone walking the Camino since it is immediately over the bridge as you enter town. Excellent dining options around the park square. Highly recommended.
The place was very clean and the staff very helpful
Nancy
Stayed 2 nights in May 2023
10/10 Excellent
Andrea
Traveled with partner
Oct 2, 2022
Loved the view of the river! Such a charming town! The room is well appointed. You can hear some street noise but otherwise I loved our stay. Charming…
Very mixed to negative experience. It is well located, but corner is very noisy with cars on cobblestones, and restaurants open until 2am. Warm weather and no AC means windows are open. After two nights of little to no sleep, we’re happy to leave. This upmarket “boutique” hotel fails to deliver.
Interesting concept - no reception staff…. Entrance and exit via a key card. That is fine until it doesn’t work (twice in our case). Fortunately we were able to get assistance, eventually, from a Portuguese speaker.
Other than that, not bad. Everything seems new. Shower good. TV reception pretty hot or miss.
Super cute hotel right on the water, room was great size and clean, mattress and pillows were comfortable, bathroom was clean and not too small. Would stay again.
Nossa estadia foi breves que deixou a desejar era que a reserva ja tinha sido feita Inclusive paga. Assim que chegamos ao hotel, eles tinham a confirmação da reserva, Então a senhora librou nosso entrada pois íamos a um casamento e precisamos nos trocar.ela nos colocou em outro quarto.
achei o quarto impecável e super lindo.cama confortável .só esqueceram de deixar o controle do ar condicionado no quarto.dormirmos sem ligar o ar.
Hotel tout neuf , super propreté , rapport qualité prix imbattable , mais pas de réception , il faut passer par le restaurant appartenant au même propriétaire ( à gauche ).
Pas de shampoing , pas de pdj ( aller à 200 m ).
Quartier très agréable et calme la nuit.
A recommander.
Estuvo bien, el sitio muy bonito y muy buena ubicación, lo malo fue el checking que comienza a las 3 de la tarde, llamé al número y no me cogieron. Así que tuve que ir al restaurante de debajo que son los dueños y ellos me dijeron a que hora podía ir.... Limpieza bien excepto algunos pelos...