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Reviews of Hostería de la Colina

3 out of 5
Hostería de la Colina
Las Colinas 115, Villarrica, de la Araucania

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I liked the personal attention and suggestions for activities in Villarica that Kelly suggested. The Hosteria de la Colina was our home from home for almost a week!
Stayed 4 nights in Feb 2019

6/10 Okay

Sue

Disliked: Staff & service, property conditions & facilities
Beautiful setting but tired and very over-priced
Unlike other enthusiastic reviews, we thought this hotel was over-priced and not very good. The setting is wonderful, on a hill outside the town and with gorgeous views of the lake from the delightful garden and from some rooms (ours included). But there the praise ends. What must once have been a fine, characterful hotel is now run-down and tired. Rooms are large, but the bathrooms are shabby and there was only tepid water at 4pm after we returned from a long, hot, dusty walk. The owners did not appear to be around and the manager rarely appeared, so most of the time there was no one here to serve at the bar. We did buy one round of drinks, but then the manager disappeared again, so we couldn’t easily order another. He didn’t speak much English, so communication was very limited. The breakfast was very basic and at USD89 per night, we felt the hotel was extremely over-priced. It has huge potential and was clearly lovely in its day under the old owners, but in its present state we would not recommend it.
Response from Hostería de la colina on Mar 13, 2018
Gracias por sus comentarios son muy importantes para Para nosotros Sebastian y Magdalena

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional
We stayed 3 nights & ate there 2 nights -- a small menu with great food, and the service was excellent. Breakfast was very good, with real coffee and cooked-to-order eggs. Our room was small, in a smaller building. Our friends were in a larger room in the main building with a door leading to the patio that overlooks the garden and lake. Volcan Villarrica is just behind some trees, and the stars were wonderful at night. The family that runs it is very friendly; it was almost like being welcomed into their family. Their English is excellent (good since our Spanish is terrible) and they helped plan our daytrips to avoid the summer traffic. Everything is modern and clean, wifi is good, there's lots of parking. We all loved it.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bon établissement accueil agreable très grandes chambres.salle de bain a renover
Stayed 3 nights in Feb 2019

10/10 Excellent

Nérida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comunicação
Fomos muito bem recebidos, o problema é que eles não sabiam que íamos. Houve algum problema de comunicação entre vocês. Or sorte havia quarto livre. Mas não estavam preparados para receber-nos.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
Fue una buena estadía, cumple con el estándar al valor pagado en temporada alta. La atención muy acogedora y familiar.
Stayed 4 nights in Feb 2018
Response from Hostería de la colina on Mar 13, 2018
Gracias por sus comentarios. Los esperamos pronto. Sebastian y Magdalena

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Ambiente
Stayed 2 nights in Jan 2018
Response from Hosteria de la Colina on Feb 11, 2018
Gracias, los esperamos nuevamente

10/10 Excellent

Maribel, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistas, servicios y atención excelentes.
Ubicado sobre una colina, cuenta con un jardín increíble por su diseño , prolijidad y variedad de plantas ,una hamaca de madera y un mirador que permite apreciar la ciudad, las montañas y el lago Villarica . La habitación es amplia, con TV por cable, cama comodísima, ropa de cama de primera calidad, con numerosas almohadas y almohadones. Posee un pequeña mesa y un sillón junto a un gran ventanal con vista al jardín , las montañas y el lago.Una puerta desde la habitación permite el acceso directo a la terraza, que cuenta con sillones, reposeras y mesas con sombrillas. Limpieza óptima.Baño con todos los elementos necesarios, incluído secador de cabello. Desayuno completo, con frutas frescas, jugos, café, huevos revueltos o pancakes si uno lo desea, pan, mermelada, manteca, tartas. Estacionamiento dentro del predio.Personal de seguridad atento y presente cuando uno regresa por la noche o debe salir a busca algo al vehículo. Excelente atención por parte de los dueños y el personal. Asesoramiento en cuanto a lugares y circuitos turísticos para conocer. Un lugar para regresar
Stayed 4 nights in Jan 2018
Response from Hostería de la colina on Mar 13, 2018
Gracias por sus comentarios. Para nosotros fue un agrado tenerlos en nuestra Hosteria. Nos vemos pronto Sebastian y Magdalena