Search Inns in Wales

"Dated, rude spa staff and sub par. "

"The fire alarm went off the night we stayed because someone was smoking in their room. They let us back in after a little bit we finally got settled into bed around 11pm and they went off again (to reset the system which would have been nice if they called the rooms to let people know it was going to go off again) Since we didn't know that my kids woke back up scared. The redeeming quality in all this experience was the Overnight manager. She was very calm and kind and settled us all down especially my son who was terrified and didn't want to stay at that point. They did end up refunding our stay without any issues."

"There was no hot water for showers! I was not told this on check in and found it as a terrible surprise the following morning. At check out I alerted the front desk and the response was, "yeah we know, we have had some people working on it but its not fixed." I asked how long its been this way and she said "I'm not sure but for a while." Absolutely not acceptable for staff not to alert customers of this issue upon arrival. A cold shower is not how most people on trips want to start the day."

"Loud neighbors all throughout the night. Stinky odor in the room. Dingy."

"Spotless room, friendly staff"

"The room was clean fresh smelling the staff was friendly "

"The front desk was very good. They gave us good information on local places to eat."

"Breakfast was good"

"yes clean room also breakfast i like buffet better but it was fine"