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James Cook Hotel Grand Chancellor

4.5 star property
Luxury eco-certified hotel, a quick walk to Botanic Gardens

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Buffet
Concierge desk

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
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Exterior
Novotel Wellington
Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1001)
The price is $80
includes taxes & fees
$69 per night
Aug 11 - Aug 12
Novotel Wellington

About the neighborhood

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk
  • Victoria University of Wellington - 8 min walk
  • Cuba Street Mall - 12 min walk
  • Michael Fowler Centre - 13 min walk
  • Te Papa - 14 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Two Grey - Café, Bar & Eatery - ‬4 min walk
  • ‪Buenos Aires Café - ‬3 min walk
  • ‪Lazy Juan - ‬1 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast, dinner, and light fare at the two on-site restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a TV in the lobby, and an elevator
  • Wedding services, a porter/bellhop, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Aug 11, 2024 start from $81.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1089 reviews" "
Rating 8 - Good. 387 out of 1089 reviews" "
Rating 6 - Okay. 124 out of 1089 reviews" "
Rating 4 - Poor. 48 out of 1089 reviews" "
Rating 2 - Terrible. 31 out of 1089 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Homer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very helpful, friendly and accomodating. Highly recommend this hotel. 5 stars for excellent service.
Stayed 1 night in Jul 2024

8/10 Good

GRANT

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you it was a lovely saty
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for what you get. Buffet breakfast is fantastic
Stayed 1 night in Jul 2024

8/10 Good

Materia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no suitable places to get fresh water after hours
Stayed 1 night in Jul 2024

6/10 Okay

Gemma, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was pretty disappointed to be honest. The walls appeared to be paper thin because we could hear everything the couple next door was saying in detail. Our room had an adjoining room door that couldn’t be locked so we had nice the desk in front of the door to secure the room. I also regret paying for the buffet breakfast, the convenience didn’t make up for how average it was. Would have been better off exploring one of the many great food options in Wellington. Great Location, good basic gym facility and nice soft beds
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caught an airport bus to the hotel which drops you off at Lambton Quay. There is a lobby lift (near Woolworths) that takes you up to the hotel which is actually located on The Terrace. We weren't aware and trudged with our suitcases around and up the long and steep route. Convenience was great. Lots of eateries nearby. Housekeeping everyday which is fabulous for a busy parent so i appreciated that. Room itself was nice and clean. Would recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Braden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at the James Cook - Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

su

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a little effort to drive into the reception area, but once we were checked in and parked, the hotel was in a great location. We walked many places and took advantage of the bus stops near the Lambton Quay exit. Our family had a very enjoyable experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sophie

Traveled with family
Easy check in, lovely property Great shower, nice amenities Loud hallways which you can hear in your room
Stayed 1 night in Jul 2024

8/10 Good

Nathalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Accessible for us with our young children. Some other guests were quite disrespectful with being loud late at night but that is not the hotel’s fault.
Stayed 1 night in Jul 2024

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and well priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Glory

Liked: Staff & service, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

8/10 Good

Christopher Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the right size with two giant beds. The heater/AC was not on when we arrived and it was necessary as nights were cold. The hotel was conveniently located after we discovered the lift to Lambton Quay level. Only complaint was that the bed was a little uncomfortable.
Stayed 4 nights in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the free parking, happy hour drink prices, reasonable accom price, friendly staff. Not so keen on noise from room next door, but quietened down at night.
Stayed 2 nights in Jul 2024

8/10 Good

Nadia

Traveled with family
Great location with easy access to Lambton Quay
Stayed 2 nights in Jul 2024

6/10 Okay

Tomas

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no fresh air in the room and bathroom was shocking leaking pipes no extractor fan
Stayed 1 night in Jul 2024

6/10 Okay

Dean, Central

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having convenient parking at a reasonable rate was good, however we moved to 3 rooms in 4 nights due to very noisy hotel guests in adjoining rooms. Not sure why the level of guest was so anti-social. Based on this experience we would not return to the James Cook.
Stayed 4 nights in Jul 2024

4/10 Poor

Niki

Disliked: Cleanliness
There was no soundproofing we could hear the traffic out side and people in the room next to us. We dropped something under the bed and to our horror it was absolutely filthy under there. There was bits of food and a some kind of pill which was unidentifiable. Just grateful that our toddler son didn’t find it and put it in his mouth.
Stayed 1 night in Jul 2024

10/10 Excellent

Roseanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here, rooms are always clean and location is great.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Wellington (WLG-Wellington Intl.)