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James Cook Hotel Grand Chancellor

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Deluxe Room | Primary image
View from room
Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of James Cook Hotel Grand Chancellor

VIP Access

James Cook Hotel Grand Chancellor

4.5-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
147 The Terrace, Wellington, 6011

Explore the area

  • Popular LocationWellington Cable Car1 min walk
  • Popular LocationCuba Street Mall12 min walk
  • Popular LocationTe Papa14 min walk
  • AirportWellington (WLG-Wellington Intl.)17 min drive

Room options

About this area

Wellington

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with good shopping. Notable landmarks in the area include St Paul's Cathedral and Old St Paul's, and travelers wishing to experience a bit of culture can try Te Papa. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Wellington Cable Car - 1 min walk
  • Lambton Quay - 7 min walk
  • Cuba Street Mall - 12 min walk
  • Carter Observatory - 13 min walk
  • Te Papa - 14 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • Boulcott Street Bistro - 3 min walk
  • Sterling Woodfire Eatery & Bar - 3 min walk
  • Chow Woodward - 4 min walk
  • Sushi B - 4 min walk
  • Dillinger's Brasserie & Bar - 5 min walk

About this property

James Cook Hotel Grand Chancellor

4.5-star luxury hotel in the heart of Wellington CBD
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and 2 bars at James Cook Hotel Grand Chancellor. Enjoy a meal at the two onsite restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Concierge services, an elevator, and a TV in the lobby
  • A 24-hour front desk, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 33 for adults and NZD 16.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

More properties to consider

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 4 2022 to October 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Meeting facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: NZD 33 for adults and NZD 16.50 for children (approximately)
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Oct 30, 2022 start from $127.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in is from 2:00 PM - anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of St Paul's Cathedral, Carter Observatory, and Te Papa. Old St Paul's and Courtenay Place are also within 1 mi (2 km). Wellington Station is 10 minutes by foot.

Can I cancel my reservation for free at James Cook Hotel Grand Chancellor and receive a full refund?

Yes, James Cook Hotel Grand Chancellor offers free cancellation on select room rates, because flexibility matters! Please refer to James Cook Hotel Grand Chancellor cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 475 out of 1001 reviews
5 - Excellent 47%
Rating 4 - Good. 375 out of 1001 reviews
4 - Good 37%
Rating 3 - Okay. 101 out of 1001 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1001 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Frances
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price gouging in play which did not stack up for additional value
Stayed 1 night in Oct 2022

5/5 Excellent

ANDREW
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to work and shops within the city, enabled me to park the car for the stay.
Stayed 1 night in Oct 2022

3/5 Okay

Troy
Traveled with partner
Very dated for the price. Ok For somewhere to sleep prior to catching the ferry
Stayed 1 night in Sep 2022

5/5 Excellent

Edward
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location, we could eat in if we wanted to it the stay was good just the outside of the Hotel looks a bit tired.
Stayed 3 nights in Sep 2022

4/5 Good

Garren
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I room faced another building so no real views!
Stayed 1 night in Sep 2022

3/5 Okay

Oliver
Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

5/5 Excellent

Tyler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lobby area with a quaint little room that ticked all the boxes
Stayed 2 nights in Sep 2022

5/5 Excellent

Paul
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022

4/5 Good

Evonne
Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, shower quite devine, good breakfasts, thank you
Stayed 2 nights in Aug 2022

5/5 Excellent

Kerry
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping also able to get to the motorway easily for return journey
Stayed 2 nights in Aug 2022