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Get an overview of this hotel4.5-star family-friendly hotel, walk to Wellington Cable Car

VIP Room Upgrades & More

Location

This family-friendly Wellington hotel is located near the airport, within a 10-minute walk of Wellington Cable Car, Beehive, and Old Government Buildings. Civic Square and St Paul's Cathedral are also within 15 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 268 rooms offer WiFi, 24-hour room service, and LCD TVs with satellite channels. Other amenities available to guests include wired Internet, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

James Cook Hotel Grand Chancellor features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Event facilities include a conference center, conference space, and meeting rooms. This luxury hotel also offers tour/ticket assistance, coffee/tea in the lobby, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Conference space 
  • Total number of rooms - 268 
  • Safe-deposit box at front desk 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Valet parking (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Computer station 
  • Number of floors - 14 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Porter/bellhop 
  • Luggage storage 
  • Long-term parking (surcharge) 
  • Number of restaurants - 2 
  • Number of meeting rooms - 8 
  • Conference center 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Television in common areas 
  • Wedding services 
  • Free newspapers in lobby 
  • Year Built 1972 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Free use of nearby fitness center 

Business Travel Amenities

  • Valet parking  
  • WiFi  
  • Airport nearby  
  • Conference center  
  • Conference rooms  
  • Meeting rooms  
  • Dining room service  
  • Concierge services  
  • Coffee in lobby  
  • Dry cleaning or laundry services  
  • Business services  
  • Computer station  

Family Friendly Amenities

  • Family Hotel  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( 10 NZD per 24-hour period ), Wired internet access ( 10 NZD per 24-hour period )

Available in some public areas: Wireless internet access ( 10 NZD per 24-hour period )

Parking

Long-term parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Pay movies 
  • Private bathroom 
  • Free weekday newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Blackout drapes/curtains 
  • In-room massage available 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Mountain biking nearby 
  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Infuse Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open select days.

  • Hot stone massage 
  • Body scrubs 
  • Ayurvedic treatments 
  • Massages 
  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Parking height restrictions apply

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 31 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 29 per night (in/out privileges)
  • Rollaway bed fee: NZD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • James Cook Chancellor
  • James Cook Chancellor Hotel
  • James Cook Grand
  • James Cook Grand Chancellor
  • James Cook Grand Chancellor Hotel
  • James Cook Grand Chancellor Wellington
  • James Cook Hotel
  • James Cook Hotel Grand
  • James Cook Hotel Grand Chancellor
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Wellington

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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