Featured Image Lobby Reception Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Room Living Room Living Room Bathroom Bathroom Bathroom Bathroom Bathroom Gym Breakfast Area Restaurant Restaurant Restaurant Buffet Buffet Hotel Bar Hotel Bar Hotel Bar Hotel Lounge Hotel Lounge Executive Lounge Hotel Front - Evening/Night Hotel Front - Evening/Night
1/44 Featured Image
Show more photos

Get an overview of this hotel4.5-star family-friendly hotel, walk to Wellington Cable Car

VIP Room Upgrades & More

Location

This family-friendly Wellington hotel is located near the airport, within a 10-minute walk of Wellington Cable Car, Beehive, and Old Government Buildings. Civic Square and St Paul's Cathedral are also within 15 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 268 rooms offer WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find wired Internet, refrigerators, and minibars.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Lobby
  • Select guestrooms
The hotel will be renovating from 17 August 2015 to 26 October 2015 (completion date subject to change). The following areas are affected:
  • Fitness facilities
Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

James Cook Hotel Grand Chancellor features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers tour/ticket assistance, coffee/tea in the lobby, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Long-term parking (surcharge) 
  • Luggage storage 
  • Meeting rooms 8 
  • Number of buildings/towers - 2 
  • Number of floors - 14 
  • Number of meeting rooms - 8 
  • Number of restaurants - 2 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Spa treatment room(s) 
  • Television in lobby 
  • Total number of rooms - 268 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 
  • Year Built 1972 
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • In-room childcare (surcharge)  
  • Refrigerator  

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Free toiletries 
  • Free weekday newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
Show all room amenities

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Show dining options

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Ella Bache has 3 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Parking height restrictions apply

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.

Show all policies

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 31 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 29 per night (in/out privileges)
  • Rollaway bed fee: NZD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Show more Awards & Affiliations

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Show national rating
Sorry, we seem to have had an issue loading our review content. Try again?