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Reviews of Red Lion Hotel Wenatchee City Center

3 out of 5
Red Lion Hotel Wenatchee City Center
1225 N Wenatchee Ave, Wenatchee, WA

Reviews

8.0

Very Good

Rating 10 - Excellent. 846 out of 2068 reviews" "
Rating 8 - Good. 640 out of 2068 reviews" "
Rating 6 - Okay. 265 out of 2068 reviews" "
Rating 4 - Poor. 183 out of 2068 reviews" "
Rating 2 - Terrible. 134 out of 2068 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

steven, Nine Mile Falls

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
quiet with a good bed. t v and bath were very good also.
Stayed 4 nights in May 2024

6/10 Okay

Ana

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
New on the outside, old on the inside. You pay for breakfast and can’t take it to your room. Other than that..it wasn’t too bad. Just really outdated..
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, thank you.
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and easy access to exits. Beautiful older building. Reminded me of the older fancy hotels. Enjoyed the breakfast.
Stayed 2 nights in May 2024

8/10 Good

Dakota

Business traveler
Liked: Cleanliness, staff & service
A good place to stay for a great price.
Stayed 4 nights in May 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Train noise. Carpets worn.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically stay here every year when I come to town. Staff is always friendly and helpful. Very easy to locate ample parking . Breakfast is very good.
Stayed 3 nights in May 2024

8/10 Good

sarina j

Liked: Cleanliness, property conditions & facilities
Convenience with many rooms nice that they have a pool in a hot tub plenty of room to walk your pet.

8/10 Good

Monica, Kennewick

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Stayed one night and something cheap. Nothing major to complain about
Stayed 1 night in Apr 2024
Response from KM on Apr 30, 2024
Thank you for your review. We look forward to seeing you next time you are in Wenatchee

6/10 Okay

Steve

Traveled with family
Guests were very loud and hotel staff did not seem to notice
Stayed 2 nights in Apr 2024
Response from KM on Apr 30, 2024
I'm so sorry that your stay was not enjoyable. I will be reviewing this with our staff to ensure moving forward we are paying attention to the guests around us and assisting to help others have an enjoyable stay. Thank you for your feedback.

8/10 Good

Gerard, Bremerton

Traveled with family
Liked: Cleanliness, staff & service
Good breakfast, Clean comfortable bed and bedding. Very close to softball complex. Lots of stores and necessities close by.
Stayed 1 night in Apr 2024
Response from KM on Apr 30, 2024
Thank you.

6/10 Okay

Marigold

Disliked: Amenities
Hot tub not accessible. Old outdated hotel
Stayed 1 night in Apr 2024
Response from KM on Apr 30, 2024
Thank you for your feedback. Truly sorry that you were unable to take advantage of our hot tub. I am looking into why this was not available to you.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my kids house. Easy to get to.
Stayed 4 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 25, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 25, 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Brett

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Clean and very nice staff. Especially the breakfast guy! Great dog hotel. Quiet. Beautiful area!
Stayed 2 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 25, 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 Okay

Richard

Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location, Staff, Price.
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 19, 2024
Thank you for your response. We enjoyed you staying with us and look forward to your next stay.

10/10 Excellent

NISHANT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Breakfast option available.
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. Our staff work very hard to make sure our guest enjoy their stay. We look forward to seeing you again.

10/10 Excellent

Skylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub
Stayed 2 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. Our staff work hard to make sure every guest enjoys their stay. We look forward to seeing you again,

6/10 Okay

alexis

Business traveler, Traveled with pets
My car was keyed in parking lot
Stayed 4 nights in Apr 2024
Response from KM on Apr 30, 2024
I'm so sorry that you had some damage to your car. We do all we can to make sure our hotel guests have an enjoyable stay with us. Unfortunately there are some items that are out of our hands. Thank you for staying with us and we wish you the best on your travels.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. Our staff work hard to make sure our guest enjoy their stay. We look forward to seeing you again.

8/10 Good

Debra

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. We look forward to seeing you again.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. Our staff work very hard to make sure every guest enjoys their stay. We look forward to seeing you again.

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on May 3, 2024
Thank you for your response. We look forward to seeing you again.

8/10 Good

Jin Y

Traveled with family and small children
Liked: Cleanliness, staff & service
Clean property but older building. Our room did not have the basic bathroom necessities when we checked in luckily we brought our own. If you wait too late in the evening to ask for extra blankets or pillows the housekeeping staff will have already left for home so you are at the mercy of whatever the front desk has available. The breakfast is standard eggs bacon biscuits gravy bagels cereal and yogurt. Good deal since it’s free with your stay.
Stayed 2 nights in Apr 2024
Response from KM on Apr 30, 2024
I'm so sorry for the challenges you had while at the hotel. I'm glad there was so great aspects of your stay. We will work with our staff to review the challenges you had and make sure moving forward we are providing the best service possible to our guests. Thank you again and we hope to see you again.

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will stay here again!
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 10, 2024
Thank you for your response. We work hard to make sure our guest enjoy their stay and we look forward to seeing you again.

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 10, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

6/10 Okay

Cameron

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean but climate control unit was noisy. Overall the property is very dated but the price was reasonable and location convenient.
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 10, 2024
Thank you for your response. Our climate control units can be very noisy our maintenance team are working on them to make sure we get that issue under control. On your next stay please let the front desk know if there are any issues with your room and we will gladly take care of it. Once again thank you for staying with us.

8/10 Good

Chris

Stayed 5 nights in Mar 2024
Response from KM on Apr 30, 2024
Thank you for your review. We look forward to seeing you next time you are in the Wenatchee area.

8/10 Good

Jade

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobbie Hughes FOM Manager on Apr 10, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

2/10 Terrible

Araceli, Seattle

Traveled with family
Disliked: Staff & service
Didn’t like that the night staff didn’t care enough about our stay to fix the heater in a room that didn’t go below 85 degrees. We had to wait until shift change at midnight for the next person to move us into another room! Then the manager didn’t even bother to acknowledge the terrible night we had. However the rest of the staff was very polite.
Stayed 1 night in Apr 2024
Response from KM on Apr 30, 2024
Thank you for choosing to stay with Red Lion Hotel Wenatchee. I'm truly sorry that we did not meet your expectations. It is our goal to provide exceptional service. I will be reviewing this feedback with our team to ensure we correct any area that we can to ensure moving forward our hotel guests have an enjoyable stay. Thank you for your review.

8/10 Good

Russell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eastern Washington Red Lion hotels are overall better than the Western Washington Red Lion hotels. Why the difference across the Cascades I don’t know. Overall the Wenatchee Red Lion is good. I have been there last year, and would go again.
Stayed 2 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 12, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

George

Stayed 2 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 25, 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

4/10 Poor

Eric

Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 25, 2024
Thank you for your response. We hope to see you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 27, 2024
Thank you for your response. We are so glad you enjoyed your stay and look forward to seeing you again.

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property, good value.
Stayed 1 night in Mar 2024
Response from Amanda Honnert on Mar 25, 2024
Thank you for you feedback and we hope to see you again in the future!

8/10 Good

Samuel

Stayed 7 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 17, 2024
Thank you for your response. Our stay work hard to make sure you enjoy your stay. Samuel we look forward to seeing you again.

2/10 Terrible

Jovani

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs and mold in both rooms we tried, no refund, we’re going to continue to put how disgusting Thai hotel was on blast until we are refunded in full
Response from KM on Apr 30, 2024
Thank you for your feedback. I'm truly sorry we did not meet your expectations. We will be reviewing your comments and make sure everything is corrected moving forward. Thank you again for your feedback.

8/10 Good

Bertrum

Stayed 5 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 12, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Samuel

Stayed 7 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Apr 12, 2024
Thank you for your response. Samuel we are glad you have enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, quiet room.
Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 21, 2024
Thank you for your response. We are glad you enjoyed your stay with us and look forward to seeing you again.

2/10 Terrible

Joel, Bellevue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KM on Apr 30, 2024
I'm truly sorry you did not have an enjoyable stay with us. We strive to provide exceptional service to our guests. When we do not achieve this we work to make sure we improve moving forward. Thank you again for your feedback.

8/10 Good

Kirk

Liked: Cleanliness, staff & service
This hotel is obviously from an earlier era but it's quite comfy, everything is convenient, and it's a great value. I really enjoyed a lazy morning sipping free coffee on my personal sun deck overlooking the giant courtyard pool. Where else in Wenatchee can you do that? Plus the staff here are always nice and very chill.
Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 20, 2024
Thank you for your response. Yes our hotel is from a different era, but we love it and want all our guest to feel that same way. Our hotel has many stories from the early 70's where so many of our older guest had stayed with us, and all the great fun filled memories they all had. Our staff work hard to make sure each and every guest enjoys their stay. Thank you for noticing how wonderful our staff is.

4/10 Poor

Jeffry

Business traveler
Disliked: Staff & service, property conditions & facilities
Paid for breakfast that wasn’t out in time
Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 15, 2024
Unfortunately we had staffing issues and it was late getting put out.

6/10 Okay

Rhonda

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here 15 times.The closed captioning never works on the TV. The "safe remote" works sporadically, if at all. Last night the heater was broken and the room was hot. We switched rooms and there were dogs barking across the hall from 4am on. The guy that works at night is barely polite. The morning staff is awesome. Breakfast isnt worth $7
Stayed 1 night in Mar 2024
Response from KM on Apr 30, 2024
Thank you for your feedback and choosing to stay with Red Lion Hotel Wenatchee. We truly value your feedback and will be looking into these items to see how we can correct them for your future stay. Thank you again for your feedback.

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a solid older hotel, excellent beds, great value and always a great nights sleep.
Stayed 1 night in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 13, 2024
Thank you for your response. We work hard at making our guest enjoy their stay with us, we look forward to seeing you again.

8/10 Good

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Little noisy between floors. Nice stafff
Stayed 2 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 13, 2024
Thank you for your response. It can be noisy but we can always put you on the 3rd floor at your next stay.

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Bobbie Hughes FOM Manager on Mar 13, 2024
Thank you for your response. We look forward to your next stay.

8/10 Good

Emmanuel, Grandview

Stayed 2 nights in Mar 2024
Response from Bobbie Hughes FOM Manager on Mar 31, 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 Good

Lisa, Omak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was ft and helpful. The property seems a little tired. I was a little disappointed with the breakfast. I wa there an hour before it closed and there was not much left of the hot food.
Stayed 1 night in Mar 2024
Response from KM on Apr 30, 2024
Thank you for your review. We look forward to seeing you next time you are in the Wenatchee area.