West Plains Chalets

"When you first walk into the hotel it smells and tastes lime stale cigarette smoke. My non smoking room smelt the same in the room as it did out in hallway and when you walk into the lobby. Secondly the bedspread had either cigarette burns or tears on the top and not sure if they were clean.could not tell everything smelt like stale cigarettes. Breakfast consisted of two chocalte muffins for 6 people, 2 kids of cereal with wwrm milk, biscuits soggy from heating up in microwave, but the gravy frplm can was good, jjusr old"

"Friendly staff and easy check in process. Got a good night's rest and then perfect fresh brewed coffee in the morning. Clean, no frills stay & a good value for the price. "

"Great staff"

"The pet fee was not listed online. The hot tub was not hot and was dirty/gritty. Fresh towels were just laid on the floor outside of the rooms. The only bright spot was Cody, the night clerk. He did a great job in spite of the amenities shortcomings."

"Room was clean. "

"No hot water. The bathroom door wouldn't lock if you shut it and there was a banging on the side of the building all night. Other than that it was great "

"The staff does not have the coffee and the food ready for the renters "

"The staff was extremely personable and amazing. Breakfast was great, and it was very clean. The beds are a bit soft and the pillows felt lumpy, but the stat was overall really good!"

"Wonderful property with beautiful views! Host was very quick with communication! Hot tub was a wonderful touch!"