Mountain View Vacations from $589

Easy clean modern convenience to main strip quick response to requests

the check in was very disappointing. we drove 3 in a half hours was looking forward to relaxing when we got there and you even asked when we would get there which was 4pm for check in when we got there we were told the room was not ready and you would text us when it was ready so we drove around. we were on a limited budget so we did not have any plans that night. finally at 5:30 we got the text to pick up the keys of course I think that was when everyone else got the text too so we had to wait in line again. the room was great but not insulated very well we could hear the people beside us and the kids upstairs were running all over the place I feel you should have couples without kids in a building by themselves if possible. we were planning a nice getaway for our 22nd anniversary. but the room was very clean and very confrontable.

The facility overall is perfect for our needs. The rooms have a musty smell, other than that they are perfect.

When we first entered our room, we thought it was great. Then as we started unpacking we noticed how dirty things were. Our daughter was going to sleep on the pull out sofa and there was popcorn and other food chunks in the sofa bed. We tried to make up the bed and there were no linens available. Called 3 times before we got anything. Ended up with 2 sets of sheets, 6 pillowcases, no pillows,and no blankets. Remotes didn't have batteries, so we had to call and get some. Microwave light wouldn't shut off and was starting to melt through the plastic shield. We were on the 4th floor and the patio railing wasn't bolted/screwed on tightly. Dining chair legs were loose and couldn't be used unless we tightened all the bolts. The bedroom headboard needs more stability. Lots of food chunks and large pieces of trash under the bed. Bedroom blinds kept sticking. No screens in the bedroom windows. The bathroom had broken and chipped tile baseboard with raw drywall exposed to moisture. Chipped tile near shower had mold growing behind with the drywall getting soft. Light fixtures in the bathroom we're not properly stabilized. No extra toilet paper was provided.