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Reviews of Hotel Kertess

4 out of 5
Hotel Kertess
Alte Arlbergstrasse 39, Sankt Anton am Arlberg, Tirol

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 9 out of 127 reviews" "
Rating 4 - Poor. 5 out of 127 reviews" "
Rating 2 - Terrible. 3 out of 127 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent and the staff were fantastic.
Stayed 5 nights in Feb 2024

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Really nice hotel with helpful staff, good food and comfortable rooms.
Stayed 3 nights in Feb 2020

10/10 Excellent

ASHLEY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , staff outstanding. well done
Stayed 4 nights in Feb 2020

8/10 Good

Hamish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dad and son trip
Friendly and convenient hotel. Charming staff good food, comfortable and spacious rooms.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
High service standards but basic guest rooms
Good staff. Attention to detail high. High standard of cleanliness. Food at a solid standard. Public areas incl. pool and sauna well-kept. Beds are cheap and uncomfortable (mattress quality very poor). Guest rooms are basic.
Stayed 3 nights in Feb 2020

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel with fantastic food
The hotel is well decorated, and the food on the bed breakfast and dinner package was absolutely fantastic, with the normal breakfasts but with things like smoked salmon added for real luxury. The bedrooms are quite basic but clean and comfortable, and you don’t go to Saint Anton to sit in your room. The restaurant is amazing. I did not use the pool and sauna, but other guests told me they were lovely
Stayed 4 nights in Jan 2020
Response from Kertess Team on Feb 28, 2020
Dear Christopher, thank you very much :) I hope you are visiting us next year also :) Kind regards

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a St. Anton base
The the half board meals at breakfast and the dinner were very good and the sauna and swimming pool are very well presented.
Stayed 3 nights in Mar 2019
Response from Hotel Kertess Team on Mar 23, 2019
Thank you for your feedback. We would be very happy if you visit us again.

6/10 Okay

Rm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kitchen manager was really rude, and disrespectful
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Roman

Liked: Cleanliness, property conditions & facilities
Not all the stuff members were very friendly. Also sauna and pool are located on different floors without being even connected. No towels at pool area. Very poor food selection at breakfast.
Stayed 5 nights in Feb 2019
Response from Hotel Kertess on Mar 23, 2019
Thank you for your feedback. We would be very happy if you visit us again.

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in St Anton
Brilliant hotel with great facilities. Great staff, always friendly and helpful. 10 to 15 minute walk up hill from the town centre, but there is a shuttle bus.
Stayed 3 nights in Feb 2019
Response from Hotel Kertess on Mar 23, 2019
Thank you for your feedback. We would be very happy if you visit us again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, poor quality amenities. Not a 4 star hotel.
Stayed 3 nights in Feb 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing
great skiing 10 minute walk from centre
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good, but a 10 min walk up a slight hill at the end of the day or a 9 euro taxi. Views are great from most of the rooms ( non road facing) road is very quiet so no issues there. Staff were excellent. Food was very good and that includes breakfast. Remember t9o bring indoor shoes for the sauna and a means of getting there ( robe?). Could not fault the hotel.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2019

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Holiday
Very good
Stayed 7 nights in Jan 2019

4/10 Poor

Mike

Disliked: Staff & service
Book only if you are desperate
We booked late and this was the only one available. For good reason. Miles from the lifts and rude staff mediocre food. Got the feeling they would rather be farming than putting up with pesky guests who are paying a fortune to stay with them. Much better options elsewhere
Stayed 3 nights in Jan 2019

8/10 Good

WOOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Liav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice staff, great dinner included, great service.
Stayed 2 nights in Oct 2018

8/10 Good

Alex , Herfordshire

Liked: Cleanliness, property conditions & facilities, room comfort
Last week of the Ski Season 2018.
Good traditional Classic smart Austrian decor within the hotel. We were at the last 6 days of the season so it was not was not busy. The staff were helpful,but obviously some were weary from the long season . A Very good breakfast , but the dinner was rather disappointing .some strange starters. A few niggles I asked for massage ,as advertised, and was told the massues had left to have a baby, and it was not their fault they had no one.? I would have thought that could have been anticipated The free parking is a bus ride up the road. Not ideal. we had a hire car, and as a non skier needed to use it daily. The bar and diiner and soft drinks are very expensive but its not a cheap resort. I needed to ask for thicker mattres which was brought immediately. the sun terrace was closed for the season? I was grudgingly offered two plastic green chairs out the back where the staff sit fora break by the laundry room ! I would go back again , but perhaps not without a car as the walk to the ski lift is 20 mins back up hill fron thre Galtzig bahn./Rendl . the hotel has a free mini bus to run you up and down. i would imagne this is a bit difficult at peak seaon.with a full house of skiers. nice hotel and i woud recomend inspite of a few end of season grumbles . I looked at teh apartments they have for families which are on the 4 th floor , and family rooms and they are really spacious with lounges , and seperate twin bedroms.
Stayed 6 nights in Apr 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay in a lovely hotel 10 mins walk to bottom of lifts, free hotel shuttle service and local (free) bus stop just outside.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break, booked a single room but got a double at no extra charge. Staff excellent as was the food. Definitely recommend.
Stayed 3 nights in Mar 2018

10/10 Excellent

Blaire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Luxury!
This hotel far exceeded our expectations! The rooms were lovely, staff amazing and the location was stunning and very convenient! Only a short walk down to the ski lifts. I would highly recommend the Half board package- the food was amazing! Incredible value for money! We would definately stay here again. Thank you
Stayed 3 nights in Mar 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are so pleasantly surpised with this hotel. Really lovely staff and nice food for a very reasonable proced. We never used their shuttle service as preferred to walk down into town (leaving our skis and boots at the rental shop)....the walk back up the hill was a bit of a killer though! A very happy stay at Kertess and would definitely recommend to others.

10/10 Excellent

Andy, Lake District UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect base for skiing
Excellent facilities, staff service and food. The hotel is well served by a free bus and has its own minibus service also. It is a short walk into st.anton and has excellent views.
Stayed 4 nights in Mar 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for skiing
Clean, comfortable and great food. Local free ski bus stops very near.
Stayed 4 nights in Mar 2018

10/10 Excellent

Mitko, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything connected with the hotel was great so the only thing we worried about was the weather.
Stayed 7 nights in Mar 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

Mrs Suzanne Venn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic food and service.
Stayed 4 nights in Feb 2018

10/10 Excellent

Bogdan, san francisco, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in St Anton
Overall a nice experience; rooms are clean, very warm and the hotel staff is quite helpful. The hotel is not in downtown but it didn't bother us at all. It is a 10 min walk downhill and shuttle and bus are available. We had the half board option and it worked out well for us. I would stay here again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Sarah , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A lovely hotel - very comfortable and beautifully decorated. A lot of time is obviously spent keeping everything in tip top condition. The pool is great. The food was excellent, plenty of it, and efforts were made to cater for my vegetarian diet. The staff were friendly and helpful. The hotel is located about a 10 minute walk from the centre, but that means it is quiet, so worth the walk up the steep hill. Ski equipment can be stored next to the lifts at no extra cost, so not a problem. We hope to be back next year!
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Telis, cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski hotel
Comfortable and value for money. Good dinner food included in stay. Friendly and genuine staff. Seattle to ski area up to 11.00 Bus station out of hotel.
Stayed 3 nights in Feb 2018

10/10 Excellent

Roizin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quite a good location. Clean and comfortable with pretty good food. Good value for money. They need a better selection of gins in the bar though.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I stayed here for 4 nights, it was early in december so the hotel was fairly empty but I was suprised at the facilities and the quality of the foode. The staff were friendly and even drove me to the train station the evening after I had checked out.
Stayed 3 nights in Dec 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great meals.
A great traditional style hotel not far from everything (10 minute walk downhill to ski lifts, cafes, shops, etc). Room was good size with great views from the balcony (we had a "comfort double room"). But the best part were the included meals, especially the dinners. Every meal was excellent and the service was friendly and attentive.
Thank you very much for your nice words. We look forward, to welcome you soon again. Yours Kertess Team.

10/10 Excellent

Elizabeth, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great ski resort
From the email I received a few days before our trip and to being dropped off at the station at the end of our stay I cannot fault this hotel. All the staff were friendly and helpful and any request was immediately dealt with happily. The rooms were clean and comfortable. Our room faced the road side and I will ask for a mountain view when I next stay. However, our room was fine. The food and service at the hotel are excellent. Great food choices and the restaurant staff were very attentive. The swimming pool is a good way to ease tired muscles and there is a small garden to sit in the sun. We would definitely recommend this hotel.
Response from Reception on Apr 3, 2017
Dear Elizabeth. Thank you very much for your comment. We are happy, that you enjoyed your stay at our hotel and looking forward, to welcome you soon again. Yours Kertess Team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent traditional hotel.
Very warm welcome and helpful, friendly staff. Good English spoken. Great food, generous quantities. Up a hill but the free shuttle was available every day.
Response from Rezeption on Dec 29, 2016
Thank you very much for your great comment. We are happy, that you enjoyed your stay in our hotel. We look forward, to welcome you again. Yours Kertess Team.

10/10 Excellent

Anne, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast bacon ever!
We got a surprise and got "bumped-up" to a suite, so my review might be even more positive, but I would definitely recommend this hotel. The place was charming. The food was fantastic! The service was always prompt and friendly. Diverse groups of people had drinks in the bar in the evening, which is fun. The hotel ski shuttle was convenient in the morning and the free town shuttle went right by at other times. The only two things to consider when booking: We had a "toilet" room and then a bathroom, which is inconvenient. And it's a 12 min steep walk from the lifts when you get stuff between shuttle times in the evening.
Response from Daniela on Jun 10, 2016
Thank you very much for your nice comment. we are happy, that you enjoyed your stay in our hotel. We look forward, to welcome you again. Yours Kertess Team.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good half board, not very central
Hotel's half board was good value and quality. Single room was ok size, bathroom large. Hotel is quite far from lifts but they offer free shuttle and buses coming back so not so much issue. They have good sauna area, and a small pool too.
Response from Christina on Apr 30, 2016
Thank you for your good review - hope to welcome you again!

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Owner needs to remove or tie up her german shepard
The owner kept a loose German Shepard free in the lobby, which attacked my dog which luckly I was able to pick up my dog before any injury could happen. We informed the owner to tie the dog or to remove the dog from the hotel, but the owner stated it never bite any dog in the past eventhough one of their staff mentioned the owner's dog got in a fight with another dog which the owner denied.
Response from Christina on Apr 30, 2016
In fact there´s a young German Shepard at the hotel, this is the reason why we accept guests coming with their dogs. But our Bogy never hurt anybody! She´s really well behaving and well educated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the mountains
a super welcome, pleasant surprises, excellent service and good food
Response from Rezeption Hotel Kertess on Sep 30, 2015
Thank you for the nice comment. Your Kertess Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort