Pillowtop beds, blackout drapes, soundproofing, iron/ironing board
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Reviews of Motel 6 Augusta, KS

2 out of 5
Motel 6 Augusta, KS
712 West 7th Avenue, Augusta, KS

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 94 reviews" "
Rating 8 - Good. 24 out of 94 reviews" "
Rating 6 - Okay. 16 out of 94 reviews" "
Rating 4 - Poor. 8 out of 94 reviews" "
Rating 2 - Terrible. 9 out of 94 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark Gerard

Traveled with pets
I called from 80 miles away and asked to cancel the reservation, and the person on the phone, first hung up on me, and then refused to cancel.
Stayed 1 night in Oct 2021
Response from Brand Experience Team on Dec 17, 2021
Hi Mark, Thank you for sharing your review. we would like to apologize for the inconvenience that may have occurred with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

10/10 Excellent

Mary

Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 2, 2022
Hi Mary, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this UPDATED AND SUPER CLEAN MOTEL
This is really a small town gem that’s conveniently close to the city The staff are more than helpful and very courteous and the rooms are 100% updated and super clean This was the first time I have ever felt I was in a clean and sanitary and pest free hotel I’ve ever experienced It’s not super fancy but it’s very modern and hands down the best shower than any hotel in the area They are pet friendly and by far the most relaxing time I’ve had in a while simply because I had my dog with me and felt clean and safe for the first time in a hotel I’ve experienced in a very long time The only thing I wished they had was breakfast But at the great rates I’m not complaining
Stayed 2 nights in Jun 2021
Response from Brand Experience Team on Aug 18, 2021
Hi Kelli, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 2, 2022
Hi Traveler, Thank you for the perfect rating!! Maz K. #Team6

6/10 Okay

Gerald

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 2, 2022
Hi Gerald, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms were great for what we paid. The location was easy to access from a major highway. However, i was provided with 3 different check in times and when I went to check in I waited at the desk for 30 minutes while ringing the bell every 5 minutes and did not receive service. So I left and came back 30 minutes later and ther were 2 people behind the desk. They did not have the booking correct. I paid for 2 rooms and they tried to only give me 1. Then my rooms were separated because of this.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Aug 18, 2021
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Always clean, warm friendly and quiet. Close to everything.
Stayed 5 nights in May 2021
Response from Brand Experience Team on Aug 18, 2021
Hi Liza, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We cancelled reservation for 2 rooms but were still charged one room. We expect an immediate refund!😡
Stayed 1 night in May 2021
Response from Brand Experience Team on May 24, 2021
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room. Polite owners. Motel is convenient to shopping and restaurants.
Stayed 2 nights in Mar 2021
Response from Brand Experience Team on May 24, 2021
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great price
When I checked in the guy in the front was very nice complemented my truck and made sure I was gunna be happy with my stay. We ended up needed another pillow and I went to the desk and the lady there was very helpful and wanted us happy. Over all I would stay here again.
Stayed 1 night in Mar 2021
Response from Brand Experience Team on May 24, 2021
Hi Christopher, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Stayed 1 night in Mar 2021

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good clean comfortable for overnight stay. Not much in way of "extras" but I am a returning customer.
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Dec 8, 2020
Hi Glenn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, quiet, affordable
Clean comfortable room. Good for the price. Sits close to the main road, but seemed pretty quiet. Check in was nice and quick. Prince the hotel dog gave a nice greeting!
Stayed 2 nights in Oct 2020
Response from Brand Experience Team on Dec 8, 2020
Hi Eric, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
oor Maintained
Blinking light in hallway, commercial toilet with tiny round seat.
Stayed 1 night in Sep 2020
Response from Nancy Y. on Sep 28, 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 28, 2020
Thank you for the perfect rating!! Nancy Y. #Team6

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 28, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 28, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Kristi, Madison, WI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is managed by a local family and is staffed by them 24/7. Such a relief, they were so nice and accommodating during my weekend stay. AND the family dog "Prince" was the cutest front desk greeter! Would definitely stay there again.
Stayed 2 nights in Jul 2020

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

6/10 Okay

Roy, Denver

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Building AC was broken, however room was clean, yet humid
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a pool great snack area prices were good and very fair staff was very friendly and helpful
Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Nancy on Apr 27, 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very efficient and Craig was extremely accommodating. He made sure our room was close to an exit door so we could take our little 5 pound Yorkie outside. Upon our request Craig also put us in a room on the main floor, since my wife and I have bad knees and don’t maneuver stairs real well. We really appreciated Craig’s follow up with a phone call to our room after we made him aware we were having some trouble with the tv remote. We’ve stayed in 5 star resort hotels, paying big money for luxury suites numerous times and can honestly say we’ve never received the prompt response and cooperation Craig afforded us! Thank you Craig for services rendered!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
Don’t expect much
No coffee , even at 7am! No one at the reception desk in the morning. We were ignored by the person in room behind the counter, so we just left the room keys on the counter. Room had no chair, no shampoo, stiff towels, stained bed linens, and really poor workmanship on the recent remodel.
Stayed 1 night in Dec 2019

10/10 Excellent

Liza

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean and bed comfortable!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Towels had stains. Sheets on bed he stains or spots on then that made me uneasy about sleeping on them. But we got back late and didn't want to Deal with it so just toughed it out and went to sleep.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness
No pictures on walls. Welcoming We were only here 1 short night.
Stayed 1 night in Sep 2019
Response from Brand Experience Team on Nov 7, 2019
Greetings Traveler, We are glad you had a great experience and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Everything showed like it was when I looked at it on Expedia’s site
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Good location and my room “remodeled “ but not a great value for what’s available.
Stayed 1 night in Aug 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean!
Stayed 3 nights in Jul 2019
Response from Gsr on Aug 28, 2019
THANK you for your feedback. We look forward to earn your future business.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the motel 6 in Augusta. Will return!!
Loved staying here. Friendly staff! Craig was awesome! Very welcoming and cordial! Great rooms! Good location near the city without big city prices. Friendly guests. Will definitely stay again!
Stayed 1 night in Jun 2019
Response from Gsr on Aug 28, 2019
THANK you for staying with us. We greatly appreciate your feedback .

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Expedia sent confirmation of my reservation. When we get their there is no record of our confirmation and payment. Earlier in the week I made a reservation prior to my call to Expedia. We are told no rooms available. I told the Expedia agent there is a reservation in my name they still have. Agent said no room available and started to find me a room in another hotel close by. This was a basketball tournament. We had a game to play. After hours they found nothing. We approached the same hotel we had reservation from told them we had a prior reservation. It was still available. We checked in. Had to pay for rooms again. Not impressed with our experience
Stayed 2 nights in Jun 2019

6/10 Okay

Diana

Traveled with partner
Disliked: Cleanliness, amenities
It was different.....the floors in the rooms were fake wood. Not one rug anywhere. The sheets had dirt marks on them on both beds and the towels just did not look clean. Nothing was provided in the way of amenities. I had to buy a hair dryer. It was a bare minimum room. Would not stay here again,
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
I went off a couple other reviews stating this was a newly remodeled facility. However slapping some paint, very poorly might add, is not remodeled. The room was obviously smoking at one point as it had a heavy underlying smell of smoke. The beds were layered with padding, they are no where new or even reasonably good ones. The bathroom door know was so loose I was afraid we may not get out. There was no overnight attendant and had to call later to check out. There was only a lonely bar of soap, no shampoo, conditioner or any other items. The towels while they mostly smell clean, are no where white. I would not return to this location or any others if it is like this location.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quiet and comfortable - Will stay again
Hotel was quiet, clean and at the edge of town close to MANY places to eat, and across street from wal-mart. Bare bones room - no toiletries (so don't forget yours) nowhere to sit other than a hard wooden desk chair (or the bed) but if your just staying over while traveling - it's great! bed was super comfortable too!!
Stayed 2 nights in Jun 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Grace

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Gm on Jun 3, 2019
Thank you for staying with motel 6

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!!
Great experience!! Craig at the front desk has excellent customer service!! He was so helpful and friendly and made sure I had everything I needed! The rooms are spacious and very clean and welcoming. When in Augusta, this is definitely the place to stay!
Stayed 1 night in May 2019
Response from Gm on Jun 3, 2019
Thanks so very much for reviewing your recent stay with us. As motel 6 employees we strive to provide superior guest services. Thank you again and we look forward to earning your future business.

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
updated hotel with fantastic new beds
hotel is nicely updated still has a bit of the old issues (musty in bathrooms and room without fans/air on) but beds are SUPER COMFORTABLE. best sleep i've had in weeks!
Stayed 4 nights in May 2019
Response from Fd on May 30, 2019
Thank you for Choosing motel as your lodging source.