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Reviews of Ramada by Wyndham Williams Lake

2.5 out of 5
Ramada by Wyndham Williams Lake
1118 Lakeview Crescent, Williams Lake, BC

Reviews

8.0

Very Good

Rating 10 - Excellent. 310 out of 954 reviews" "
Rating 8 - Good. 409 out of 954 reviews" "
Rating 6 - Okay. 133 out of 954 reviews" "
Rating 4 - Poor. 75 out of 954 reviews" "
Rating 2 - Terrible. 27 out of 954 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kelli

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Robert

Traveled with partner
Liked: Amenities
Very friendly staff. Comfortable bed and clean rooms. Great stay.
Stayed 1 night in May 2024

10/10 Excellent

Judy

Traveled with partner, Traveled with pets
Liked: Staff & service
The staff made up for the average room. The worst part was the parking where we saw signs that said “car thieves work here”. Saw lots of bums that wandered the area. But the staff were very accommodating!
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved this place this is where we will continue to stay when out of town
Stayed 1 night in Apr 2024

10/10 Excellent

Lynette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly service and clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, clean and comfortable. Friendly staff. Will come again.
Stayed 1 night in Apr 2024

4/10 Poor

Maddie

Stayed 2 nights in Apr 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Kira

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I thought the staff when checking in was very friendly and accommodating. I believe it was the manager who was always around when my kids or I had a question about the gym or our room and she was very helpful. We had a pet with us and the room reeked of wet dog we were asked if we wanted to switch rooms but the entire hallway smelled the same so we just got Febreze. hottub had a sign about the water being tested by interior health so we couldn't use it. Our Neighbour's on the floor were super noisy early in the morning talking loudly and letting there dog bark outside the door and when i was able to fall back asleep at 830 am I heard the house keepers standing right outside our door saying "I think they left! God it smells like weed out here knock and see if they are gone." She knocked loudly and when i said hello? she just replied to her other coworker " Oh never mind there still here." The lady upon checking out wasn't very friendly either didn't bother to ask how our stay was and just handed me a receipt. The overlander pub right beside the hotel had awesome food but the continental breakfast at the hotel had a folded egg in a bag to microwave and not the most appetizing food so we ate out. I don't think I'd stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Sylvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, Room by a door and everytime door was opened and closed it vibrated the whole room. Hotel and room was not clean either.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 3 nights in Mar 2024

6/10 Okay

Hannah

Stayed 1 night in Mar 2024

10/10 Excellent

Chantel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place quiet enjoyed our stay
Stayed 1 night in Mar 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Frank

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Osmihn

Traveled with partner
Liked: Staff & service
The property was bit dated but was very good and helpfull staff...they have a indian restaurant in the lobby that smell very delicious and next time will tfy it
Stayed 2 nights in Mar 2024

8/10 Good

Krista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was close to a lot of things and staff were very friendly and helpful. Not the fanciest hotel but was great for a stopover on a long road trip.
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Stayed 1 night in Mar 2024

8/10 Good

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service
Hotel is pretty outdated but everything seemed clean! Hot tub was closed which kind of was disappointing but overall good stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Theresa

Traveled with family and small children
Liked: Staff & service
I would say pretty decent but it having the Tandoori restaurant in the hotel. It has strong cooking smells throughout the hotel. I would say the restaurant should be detached and then you won’t be dealing with heavy food smells in the hotel .. you don’t have the smell in the rooms thankfully. Otherwise we would have had to change hotels. Breakfast was just ok. No pancakes or waffles as it says on their website. They could do a better continental breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Feb 2024

4/10 Poor

Bryan

Stayed 1 night in Oct 2023
Response from Marci on Feb 13, 2024
Hello. I apologize for the late response. We are sorry you did not enjoy your stay. We wish we could have made it better. I hope your travels are all good this season.

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space and great staff.
Stayed 1 night in Jan 2024
Response from Marci on Feb 13, 2024
Hello and thank you very much for sending this great review. We will pass it on to our staff. We appreciate your time and your comments about our staff!Enjoy your travels!

10/10 Excellent

Meagan and Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely immaculate.
Stayed 2 nights in Jan 2024
Response from Marci on Jan 22, 2024
Thank you very much for sending this great review. We appreciate your time and love to pass these on to our staff! Enjoy all of your travels!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Might need some updating but for the price it was clean comfortable and a basic free breakfast was set up. We will be back !
Stayed 1 night in Jan 2024
Response from Marci on Jan 18, 2024
We appreciate your time! Thank you for sending your positive review with your comments. I will be sure to pass this on to our staff. It is always great to receive these comments in January. We will keep working on improvements. We have an order of furniture coming in May, we can hardly wait!Enjoy the winter and safe travels!

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Jan 2024

8/10 Good

Kook Nam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marci on Jan 22, 2024
Thank you for taking the time to send your review. We appreciate it and hope to see you again!Enjoy all your travels!

8/10 Good

Meagan and Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marci on Jan 22, 2024
Thank you very much for taking the time to send your reviews. We are happy that you enjoy your stays. We wish you all the best in all your travels!

10/10 Excellent

MARKELLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Easy access. On-site restaurant (we didn’t eat here but it’s nice to know), pet friendly.
Stayed 1 night in Jan 2024
Response from Marci on Jan 22, 2024
Hello and thank you for sending your review. We appreciate your time and are very glad you had a great stay! Wishing you all the best for your travels and we hope to see you again!

10/10 Excellent

Steven

Stayed 2 nights in Jan 2024
Response from Marci on Feb 13, 2024
Hello and thank you very much for taking the time to send this great review. We are glad you enjoyed your stay and we hope to see you again. Enjoy your travels this season!

10/10 Excellent

Brenton

Stayed 1 night in Jan 2024
Response from Marci on Jan 18, 2024
We are so glad that you had a great stay. Thank you very much for taking the time to let us know. We do appreciate it and I will let our staff know. Enjoy the winter and safe travels!

6/10 Okay

Richard

Response from Marci on Feb 13, 2024
Hello and thank you for taking the time to send a response. We appreciate your time and hope all your travels are good this season!

8/10 Good

clarence

Traveled with family
Stayed 1 night in Dec 2023
Response from Marci on Jan 22, 2024
Thank you for taking the time to send your review. We appreciate it very much! We hope all your travels are enjoyable and that we will see you again this year!

10/10 Excellent

Meagan and Darren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in its own area, so quieter, and does not appear to have transients like some of the other hotels.
Stayed 1 night in Dec 2023
Response from Marci on Jan 22, 2024
Hello! Thank you for your comments and your time to send your review. We appreciate it all! May you have a great year in 2024!

8/10 Good

Audra

Business traveler
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Marci on Jan 22, 2024
Thank you very much for taking the time to send your review. We appreciate it very much! We are glad we provided a good stay for the nights you were in Williams Lake. We wish you all the best with your travels!

6/10 Okay

Verified traveler

Was a good stay
Stayed 2 nights in Dec 2023
Response from Marci on Jan 22, 2024
Thank you for taking the time to send your review. I appreciate that you commented also. We hope you are enjoying the winter and we wish you all the best with your travels!

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Old property. Needs renovation.
Stayed 1 night in Dec 2023
Response from Marci on Jan 22, 2024
Hello, thank you for taking the time to send your review. We appreciate your comments also. We have new furniture coming in 3 months and we hope to get busy with changing flooring also. We hope 2024 will be a successful year of renovations! We wish you all the best with your travels and hotel stays!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marci on Jan 22, 2024
Thank you very much for sending your positive review. We appreciate it very much and will pass this on to our staff. Enjoy this season and all the best for 2024!

2/10 Terrible

Matt

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing horrible over priced outdated smells horrible beds horrible
Stayed 1 night in Dec 2023
Response from Marcia on Dec 5, 2023
Hello Matt,We want to say how sorry we are that you felt everything was horrible. We really wish we could have improved your stay on any level. We hope you have better days ahead and if you are traveling we wish you all the best.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room was clean aside from finding an empty Dasani bottle in the night stand. There were very few outlets by the beds. The beds were very comfortable and the staff restocking our towels, fixing the beds and removing the used towels was very unexpected but nice. Overall it was a pleasant stay and all staff were great!
Stayed 2 nights in Nov 2023
Response from Marcia on Dec 5, 2023
Thank you for taking the time to send your review. We really appreciate the positve comments and we will pass those on to our staff.We also will remind our staff to check the room very closely for anything remaining in the room.We wish you all the best for the season!

10/10 Excellent

Graham

Business traveler
Liked: Amenities
Altogether excellent
Stayed 1 night in Nov 2023
Response from Marcia on Dec 5, 2023
Thank you very much for letting us know you enjoyed your stay! We are very happy that everything was excellent!Enjoy this winter season!

2/10 Terrible

Nadine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed with my 2 sons and our sleep was interrupted from a domestic fight in the room next to me. RCMP were called. Very disturbing. I did not feel safe in my room to even make a call to complain as I was afraid they could hear me.
Stayed 1 night in Oct 2023
Response from Marcia on Dec 5, 2023
Dear Nadine,I am very sorry that you were disturbed in the night and that you felt it was not safe to call the front desk. I really wish that we could have done something for you as soon as you felt this way.We hope that all your future travels are a much better experience for you and your family.

10/10 Excellent

Meagan and Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older building but don't let that fool you! Immaculately clean rooms that have been updated nicely!
Stayed 2 nights in Oct 2023
Response from Marcia on Dec 5, 2023
I would like to say thank you for your time to send your comments. We are very happy that you enjoyed your stay and found our facilities very clean and acceptable!Enjoy the upcoming season!

6/10 Okay

ANDREA

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel room was clean. There was alot of noise till the wee hours due to the pub next door blasting music ( alot of base ). Crying and verbal fighting in the hallway much of the night into the morning. Police talking to someone in the hall next to my room. Not much coffee in the morn or food. Beautiful views. Really like this little town everyone was friendly and courteous.
Stayed 2 nights in Oct 2023
Response from Marcia on Dec 5, 2023
Hello Andrea,Thank you for taking the time to send your comments. I will be letting the pub know that if the hotel guests can hear the music then it must be too loud as the doors are not to be open on the hotel side of the pub. Thank you for this information.I apologize for the disturbance in the hallway, I wish it would have been resolved sooner. It was good to hear that you met some friendly and courteous people in our beautiful town. We are very fortunate to have the beautiful views from our hotel!Take care and travel safely!

6/10 Okay

Lynne

Traveled with family
Liked: Staff & service
Okay
Stayed 1 night in Oct 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contiental breakfast was a surprise as it was included, great staff.
Stayed 1 night in Oct 2023
Response from Marcia on Dec 5, 2023
Thank you for your comment for the breakfast being included and that you enjoyed it. We do offer quite a few items and we are happy to do it. We appreciate your comment on our great staff!We wish you all the best for this season!

4/10 Poor

Kurt

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Huge room......... huge disappointment
The carpet was so dirty in our hotel that i wouldn't let my kids on it. If a pillow touched the ground we didn't use it .
Stayed 2 nights in Oct 2023

8/10 Good

Lou

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very noisy clientele staying there on this occasion
Stayed 1 night in Oct 2023

8/10 Good

laura

Business traveler
Liked: Staff & service
The best thing about this hotel was Tracy, front desk clerk. She was able to get me in early, as I wasn’t feeling well. Great customer service. The hotel is dated and bedside lamp didn’t work.
Stayed 1 night in Oct 2023

4/10 Poor

James David

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The beds looked.like a 5 year oldade them. We have stayed there many times and it seems to get worse everytime we stay there.
Stayed 1 night in Oct 2023