Front of property

Reviews of Terminal Hotel

3.5 out of 5
Terminal Hotel
RAKIETOWA, 33, Wroclaw

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 225 reviews" "
Rating 8 - Good. 90 out of 225 reviews" "
Rating 6 - Okay. 12 out of 225 reviews" "
Rating 4 - Poor. 2 out of 225 reviews" "
Rating 2 - Terrible. 1 out of 225 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Iwona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Kingsland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport and interstate with minimal noise from either.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, confortable bed, convenient location for early flight.
Stayed 1 night in Jan 2024

10/10 Excellent

Marek, Nashville, TN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay in the Hotel Terminal near Wrocław's airport. Convenient, clean and with great staff.
Stayed 1 night in Sep 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and elegant
Very nice, modern and comfortable hotel.
Stayed 1 night in Jul 2020

6/10 Okay

Paul, Bolton

Business traveler
Liked: Staff & service
I cannot make a comment about the property, what i can say is they were the only company that contacted me during closure of Polish border. This in my opinion makes good customer service, something expedia should learn. I hope to visit the property in the near future
Stayed 1 night in Mar 2020

6/10 Okay

grzegorz

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Hotel was pleasant and clean. Desk staff efficient.
Stayed 1 night in Jan 2020

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent except for the major toilet fail
This is an excellent hotel with excellent staff. I have stayed at many hotels in Wrocław, but this is the only one that I regularly come back to. However, the only down side to this place is if you are quite big horizontally, because the toilet seat area lacks width and is very very uncomfortable. This is really a major thing but only for larger people. This is not something that is easily overlooked. Must also mention the food is excellent.
Stayed 2 nights in Jan 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for short stay
Used the hotel as i had an early flight clean comfy and friendly staff
Stayed 1 night in Dec 2019

10/10 Excellent

Hyunmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Makoto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the fact that it was close to the airport.
Stayed 2 nights in Nov 2019

10/10 Excellent

Maciej

Stayed 1 night in Oct 2019

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Kamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Long way from city. Good for night before air travel
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Cleanness, very friendly reception, close to the airport .
Stayed 1 night in Jul 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel for comfort and ease of access
Excellent stopover on the way north. Professional, clean, and good breakfast.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked tea and coffee in bedroom and air conditioner in bedroom, great staff
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was new, clean and smelled great. The staff were friendly and helpful. They ordered us a taxi for the airport and it came early. A very pleasant stay.
Stayed 1 night in May 2019

10/10 Excellent

nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant modern room. Decent restaurant. Lots of parking.
Stayed 1 night in May 2019

10/10 Excellent

Ewa, Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport .Nice modern hotel not far from City centre .
Stayed 2 nights in Apr 2019
Response from Adam Koziolkiewicz, deputy director on May 6, 2019
Thank you very much for taking your time to leave a review, Ewa. We appreciate your kind words and hope you will visit again. Best regards,

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019
Response from Adam Koziolkiewicz, deputy director. on Apr 17, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet, close to airport. Excellent food!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
'cooking' smell in first room, poor pillows, thin duvets, heating not working.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was adequate for an overnight business stay. My room was in the second floor but I was told the lifts are out of order. Having dragged my case to the room I was happily surprised to not tea and coffee making facilities but no mini bar for my perishables! I used the bag hanging out of the window method! I expect there to be in reach of the bed, light switches and a socket to charge my iPad etc. There was neither. It is less than ten minutes and only PLN23 to the airport.
Stayed 1 night in Mar 2019

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very clean and specious rooms! Staff friendly and good food
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location is convenient and close to the airport.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet and very clean hotel with friendly staff.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Convenient location, friendly staff, clean vvvvvvvvvvvvvvvvvv
Stayed 1 night in Jan 2019

8/10 Good

marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

10/10 Excellent

GuyC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, easy check in, convenient location for airport (20mins drive), hotel is in middle of dark wasteland but shops etc a verys hort drive away. Greta room, good internet, shower etc.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but with easy access to motorway. Very nice breakfast with nice variety of meals.
Stayed 1 night in Nov 2018

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

DB7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Friendly and Helpful staff Excellent Hotel My room was Surperb and love Shower and Restaurant was Excellent with great Breakfast I would recommend Hotel to anyway traveling to WROCŁAW ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding restaurant, a complete surprise. Worth a visit, even if you werent planning to fly. Innovative cuisine, the shrimp starter is truly divine.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far away from everything
My flight left early in the morning, so I booked the hotel to not have to get up too early. But the location is so remote, as a woman alone, you would not even want to go for a walk in this area, no houses around, not many cars. If you do have a car or if you want to organise a conference, it might be brilliant. Staff is friendly and helpfull, hotel is very clean and I loved the shower.
Stayed 1 night in Sep 2018