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"This was our second time staying and we really appreciate the great staff, clean facilities and walkability to Universal. But the staff was really the first empression and it was a great impression."

"We love this hotel but the parking price has gotten too high daily!"

"Stayed in a Club Suite clean but a little dated kitchen/living area with couch bed and bedroom with two double beds overlooking the lake. The Club Suite also includes exclusive access to rooftop pool & spa with unlimited soft drinks/beer/wine from 11am - 8pm daily with snacks from 5pm to 6.30pm Hilda looked after us in the rooftop area and she was amazing so friendly and helpful …. an asset to the the hotel with her colleague Corrin Breakfast was included with the stay but limited to pancakes, cereal & breads some days eggs also. Large lobby with limited bar and no food offering. There is also a pool and spa downstairs which we didn’t use but looks good. In summary clean hotel offers great value but just go with the flow … "

"Love this hotel"

"It was a very comfortable and clean room. Check in was a bit longer than expected but I can over look that because the staff was very nice and professional. The free breakfast is a plus also. "

"Nice, clean updated property, close to shopping!"

"It was a great hotel. "

"Was very accommodating with our two dogs. Went to The Rolling Stones Concert and Uber was easily accessible. Thank you!"

"It was a great place to stay, it would have been even more beneficial had we been visiting Universal Studios daily due to the free transportation. However while we were at the hotel the experience was great. The food, drinks, and atmosphere were great for our family. The only negative is the price of the food and drinks."