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"I would not recommend staying at Quality Inn Mason Near Kings Island. I booked the property through Expedia for a multiple night stay. We flew in on a redeye and checked into the hotel. Being a non-smoking property, the first thing we noticed was a individual smoking outside our room pacing back and forth. You know the type that makes you feel uneasy. This went on for a good 30 minutes. Once I entered the room, I noticed the primary light didnt work. I tried the switch, expected the light and had no luck making it work. I proceeded to bring in my bags, went into the bathroom to wash my hands found the soap on top of the plastic wrapper, already used. Okay, kinda a cleanliness issue that bugged my wife but I continued to settle. My wife was very tired so she laid on the bed to rest. I knew we needed to leave soon so I checked on the alarm clock to set it. It didnt work. Now I am beginning to get annoyed about the quality of the place. I thought I'd get some coffee while my wife slept. This is when I found the coffee maker was absolutely disgusting. The microwave kept beeping every 5 minutes or so. This is when I went upto the office and asked to cancel the reservation and leave. The office manager asked why, I started detailing the issues. He told me I had to pay for 3 of the 5 nights. I was shocked. He said it was because of how I booked it. Major strike against Expedia. Manager did step it down to 1 night. Later I found they charged my card 6 nights and deposit. "

"The shower ceiling had what looked like mold on it. A towels was put on shower floor resulting in a black ring around towel where drain was at. The dumpster was running over, there was a mattress in several bags of garbage lying outside the dumpster. The side entry was dirty and litter on the floor. The place smelled like dog."

"Warm & friendly front desk associates, clean rooms, and unexpected amenities of snacks and beverages. "

"clean room parking easy breakfast is good "

"Everything was great!!! Food and the birthday gift!"

"The best thing about this property was the space! The rooms are sizable, and can accommodate long-term stays. However, I had to continuously ask for clean towels (which weren’t readily available), the water was cold, and there was only one mini trashcan for allmkjjh"

"The room has a horrible smell !!! I wish it smelled like the lobby. "

"When we went down to get breakfast at 8, the only thing we saw was crumbs. "

"Stayed here for a sporting event. It was a nice place to sleep in what seemed to be a safe area. We would stay here again. "