citizenM Zürich

Photo gallery for citizenM Zürich

Primary image
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Zürich

citizenM Zürich

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Talacker 42, Zürich, 8001

Explore the area

  • Popular LocationBahnhofstrasse3 min walk
  • Popular LocationSwiss National Museum13 min walk
  • Popular LocationETH Zurich18 min walk
  • AirportZurich (ZRH)21 min drive

Choose dates to view prices

About this area

Zürich

CitizenM Zürich is located in Zürich Center, a neighborhood in Zürich, and is near the airport and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden.

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Swiss National Museum - 13 min walk
  • ETH Zurich - 18 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • Saigon - 3 min walk
  • George Bar & Grill - 3 min walk
  • Hiltl - 3 min walk
  • Bar Basso - 3 min walk
  • Bovelli - 4 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Zürich Center, near Bahnhofstrasse
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 19.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM
  • CanteenM bar

Things to do

  • Art gallery

Conveniences

  • Elevator
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • iPod dock
  • Smart TV
  • Tablet computer

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.
Due to COVID-19, access to the restaurant is available by reservation only, limited to a maximum of 4 registered guests per table.
Due to COVID-19, guests age 16 and older must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant and the bar.
As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 19.95 per person (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 435 out of 615 reviews
5 - Excellent 71%
Rating 4 - Good. 141 out of 615 reviews
4 - Good 23%
Rating 3 - Okay. 25 out of 615 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 615 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 615 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing we like about the hotel is its location. It is so convenient to walk to old town and the train station. The breakfast is good. The staff is friendly and responsive. We don’t like the layout of the rooms especially the double room where one side of the bed is against the window. It is very inconvenient to get on the bed.
Stayed 4 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Zurich would not have been as incredible if it wasn’t for the amazing staff. Ada and Giomara were warm, welcoming, accommodating and brilliant. They ensured I had the best stay. It’s not always easy traveling solo as a female, but they made sure I had a great time while I was there. They gave many recommendations. We shared laughs and stories at the bar. They are now lifelong friends. I am so grateful for them. Would recommend this place to anyone. Thank you Ada and Giomara! Os quiero!
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful. The room was clean, comfortable, and had some nice amenities. The food available for purchase at the restaurants was delicious. The location was a 10 minute walk from Old Town, Lake Zurich, and the designer shopping area and 15 minutes from the train station & bus station.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location close to the train station and old downtown. Rooms are a great siZe and staff are very friendly.
Stayed 4 nights in Jul 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Small rooms and very tight shower and bathrooms! However worth staying due to fantastic location and extremely nice and helpful staffs. Not to mention one of the best priced hotels in Zurich. I will highly recommend this place.
Stayed 2 nights in Jul 2022