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Reviews

4.7 / 5Exceptional
209 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Paradeplatz
    6 min walk
  • Popular Location
    SIX Swiss Exchange
    6 min walk
  • Popular Location
    Lindenhof
    7 min walk
  • Airport
    Zug (ZLM-Zug Train Station)
    26 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Zürich

Located in Zürich's Old Town neighborhood, citizenM Zürich is in the city center and on a lake. Swiss National Museum and Kunsthaus Zurich are cultural highlights and Zoo Zurich is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Letzigrund Stadium or Hallenstadion. Our guests appreciate the hotel's central location.

Visit our Zürich travel guide
Popular Location

What's nearby

  • Paradeplatz - 6 min walk
  • Bahnhofstrasse - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Fraumuenster - 7 min walk
  • Lindenhof - 7 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zurich (ZRH) - 16 min drive

Restaurants

  • CanteenM – Restaurant with a bar. Serves breakfast and lunch daily. Open 24 hours.
  • CanteenM bar – Open daily. Open 24 hours.

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town, walk to Bahnhofstrasse
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include refrigerators and rainfall showerheads.
CitizenM Zürich offers 160 accommodations with tablet computers and laptop-compatible safes. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 19.95 for adults and CHF 19.95 for children
1 restaurant and 1 coffee shop/café
1 bar
Coffee/tea in common area(s)

Things to do

Art gallery

Family friendly

Refrigerator
Soundproofed rooms

Conveniences

Elevator
Library

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

English
German

Business services

5 meeting rooms
Business center

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Communal living room
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Fan
Heating (climate-controlled)
Hypo-allergenic bedding
Linens

Bathroom

Bathroom (partially open)
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Digital channels
Smart TV
Tablet computer

Food and drink

Free bottled water
Refrigerator

More

Desk
Laptop-compatible safe
LED light bulbs
Phone
Soundproofing

Policies

Check-in

Check-in between 2:00 PM - 3:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 19.95 for adults and CHF 19.95 for children (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Onsite parties or group events are strictly prohibited. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

We should mention

Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property.

Property is also known as

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

Frequently asked questions

4.7

Exceptional

5 - Excellent
161
4 - Good
39
3 - Okay
8
2 - Mediocre
1
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

The location was great! Within walking distance of the main sights. We loved the mood settings feature in the hotel room! Very cool with the lighting, music, visuals, and blinds. The room was clean and modern. Check in and out was easy. The service was great. We didn’t eat at the hotel but we did sit at the bar one evening and the staff was friendly. We were really impressed with this hotel and would gladly stay again.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed was huge and comfortable, good lighting which was perfect for working, ample charging connectivity, fast & free Wi-Fi, good food, free movies, no complaints

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern hotel located 13mins from the main train station. Very comfy beds!

Stayed 1 night in Feb 2020

3/5

  • Liked: Amenities
  • Disliked: Cleanliness

Nicely designed; good vibe. We stayed there for 11 nights and after the third night, the cleaning crew decided to not clean the room properly. Garbage was not emptied; desk no clean. And this continued after 3 complaints to the front desk.

Stayed 10 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This was my first time at CitizenM. I found the hotel clean, quiet, and very comfortable. Will stay again.

Stayed 3 nights in Feb 2020

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