“We arrived at 4:10 PM. Check in stated 4:00 and a number was left T the outside of the office in regard to checking in. We called and shortly after a person met us and pointed to where the cabin was located. I admit it was clean but the smallest room that I have ever booked. No other rentals appeared to be rented. The photos shown did not reporter property. The outside was not kept well with the grass pretty high. We were expecting to be on a trout stream and were not. We actually unlocked the……
“Horrible business management. I booked a 2 night stay at Wyndham Great smokies lodge to celebrate our son’s 3rd birthday. He was so excited to stay here and use the water park. We booked well in advance and paid in advance. We drove several hours to get to this hotel. While we were in route and less than an hour from the hotel to check in, Wyndham calls and states they have overbooked the hotel and cancelling my reservation. They offered to put my in a different hotel which is obviously less……
“The place was beautiful! Every room, the kitchen, the bathrooms, and outside. The "staff" was very helpful and could text any time if we had a problem or queations.”
“Overall, we liked our stay here. The main living area and upstairs master were great. The furniture was cozy and the electric fireplace was nice! Drawbacks were a drained/absent lake, uncomfortable and squeaky bunk bed, and surprisingly loud water pipes. Overall, good amount of privacy and quiet streets to walk, which is nice! ”