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Excellent location by the river and the new foot bridge.
Big rooms in good condition. Hard to keep rooms cool though. Checking in was less smooth but overall good hotel
Nice stay....lovely young Irish lady booked us in. Breakfast was excellent.
Colin
Stayed 1 night in Feb 2024
10/10 Excellent
Timothy
Feb 2, 2024
Timothy
Stayed 1 night in Feb 2024
10/10 Excellent
Kevin
Jan 24, 2024
Kevin
Stayed 1 night in Jan 2024
4/10 Poor
Brian
Jan 17, 2024
Liked: Room comfort
Disliked: Cleanliness
I expected better
Check in was confused with some problem causing difficulty which left me standing for some time without explanation.
Bistro that night was undermanned, staff rushed off their feet.
Biggest shock was next morning when daylight exposed brown stains on the carpet - blood or worse? Is this why the lighting is dim?
Receptionist on checkout was most apologetic and promised a manager would contact me. Needless to say no contact made.
Amazing hotel.. very helpful and welcoming staff who would go out of their way to make your stay as memorable as possible. We felt at home from the moment we arrived. Special praise to Alex on Reception whose attention to detail, friendliness, efficiency and eagerness to accommodate our requirements in every way makes her an amazing asset to this hotel. The entertainment that night was brilliant as was the gorgeous meal and breakfast. Can’t wait to return!
Jane, Limerick
There were holes in the walls, holes in the tiles of the bathroom, the sheets smelled terrible, and the bed had springs sticking into our backs. The bed literally felt as if it was falling apart! The grout lines were growing things… I had higher expectations being rated a 4 star hotel, but this was our worst hotel stay ever.
Check in was satisfactory, staff at check-in weren't very helpful, didn't tell me when or where breakfast was, where, when dinner could be etc
Hair on floor in bathroom
other than that very good stay for business
I was a little disappointed with the hotel. The room was very warm and the window handles were hanging off so almost impossible to open the window. One lift didn’t work and the staff in the bar just ignored anyone waiting to be served without acknowledging them. Had a nice outdoor area and the breakfast was good.