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Reviews of La Quinta Inn and Suites

2.5 out of 5
La Quinta Inn and Suites
10150 Airport Pkwy, Blountville, TN

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1001 reviews" "
Rating 8 - Good. 344 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Liked: Property conditions & facilities
Disliked: Cleanliness
Property looked nice, however AC didn’t work correctly. Kept it on 60 and room was still hot, saw roaches in the first night. Will not be going back.
Stayed 2 nights in May 2024

8/10 Good

Damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff are friendly

6/10 Okay

Elena

Business traveler, Traveled with pets
Liked: Staff & service, amenities
I’m traveling within US hotels for years and never had experience in the hotel with no power generator. Power was off for a while in the morning and all employees looked confused and “oh well let’s hope it comes back” there was no plan. Breakfast was closed to nothing and cold(obviously). Room was semi clean. I gave Laquinta a try but I’m afraid it would be a worse review if I would stay longer than 1 night.
Stayed 1 night in May 2024

10/10 Excellent

Sentayehu

Liked: Cleanliness, staff & service, property conditions & facilities
For a one night stay, this place was great.
Stayed 1 night in May 2024
Response from Terri on May 14, 2024
Thank you for taking time to leave a review! Hope to see you again soon.

2/10 Terrible

Gary, Barre

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways smells like marijuana every night. Had read a review where this was an issue before and had hoped it had been a one time thing. Staff nice but room not cleaned during 3 night stay including no new Towle. Rooms dirty. Breakfast limited and missing items that never replenished although it was 8 am and breakfast until 9. Tried to sign up for Wyndham Rewards but wifi terrible.
Stayed 3 nights in May 2024
Response from Terri on May 7, 2024
Thank you for taking time to send us a review. I apologize we did not meet your expectations. I will be checking to see why you had issues. Thanks again!

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Options for breakfast satisfactory no bacon Pool was not an available for use which was disappointing. Site should inform consumers pool officially opens 5/21 not before Can use updates to rooms. Dish soap holder in wash sink would have been nice Front rooms get loud truck noise Other then above mention for price is decent hotel
Stayed 4 nights in Apr 2024

8/10 Good

Steven C Van

Liked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

Kari

Stayed 1 night in Mar 2024

8/10 Good

Linda, Port Crane

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Decent room, some areas of the property could use repair. Appreciate pet friendly lodging.
Stayed 1 night in Apr 2024
Response from Terri on Apr 11, 2024
Thank you for taking time to leave us a review! Hope To see you again soon!

2/10 Terrible

David

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room 3 days ago for them to tell me there was no room available when I showed up.Room was verified earlier in the day
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was courteous.
Stayed 2 nights in Mar 2024
Response from Terri on Mar 31, 2024
Thank you for taking time to leave this great review. Hope to see you again soon!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Property under going updates so parking was tough.
Stayed 3 nights in Mar 2024
Response from Terri on Mar 25, 2024
Thank you for taking time to leave us this great review! Hope to see you again soon.

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, all around great experience.
Stayed 1 night in Mar 2024
Response from Terri on Mar 19, 2024
Thank you for your feedback. Hope to see you again soon!

6/10 Okay

IOLANKI

Liked: Cleanliness, staff & service
It was ok. The breakfast and coffe was horrible. The staff was very nice
Stayed 1 night in Mar 2024
Response from Terri on Mar 20, 2024
Thank you for taking time to leave us a review. I apologize that you did not enjoy our breakfast and I am looking into this to see how we can improve.Thank you,

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Terri on Mar 20, 2024
Thank you for taking time to leave us a review! We are addressing the issues and apologize for the .

6/10 Okay

Ashraf

Traveled with family
Disliked: Property conditions & facilities
Facility needs repairs and upgrades. One Front desk employee acted bothered when I asked for a pillow. Breakfast employee kept complaining that he had to this job because of other guy didn’t do it. The rest of employees were nice and helpful. I stay in La Quintal every time I go in vacation, I will not stay in this one next time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Terri on Feb 21, 2024
Thank you for taking time to leave us this amazing review. Hope to see you again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Very friendly staff and helpful
Stayed 1 night in Feb 2024
Response from Terri on Feb 18, 2024
Thank you for taking time to leave this great review! Hope to see you again soon.

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Terri on Mar 20, 2024
Thank you for taking time to leave this great review! Hope to see you again soon.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Juan

Stayed 4 nights in Dec 2023

8/10 Good

Rebekah

Traveled with pets, Traveled with family
Liked: Amenities
So, with La Quinta they are pet friendly. I love this as I bring my dog but unfortunately a lot of guests do not pick up their dog mess but neither does the hotel. There was an abundance of dog feces everywhere. Also. The website said they provided electric car charging and they do not. This is misleading.
Stayed 1 night in Dec 2023
Response from Terri on Feb 23, 2024
We are looking into this. I apologize for any issue this may have caused! Hope to see you again soon!

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
OK for a one night stay.
It was a one night stay while traveling to get home after Christmas. Room was clean but the heater was very noisy and would have kept me up if I hadn't been so tired from driving all day. No breakfast offered so that was odd, but there was a Cracker Barrel right next door.
Stayed 1 night in Dec 2023

8/10 Good

Honey

Stayed 1 night in Dec 2023
Response from Terri on Dec 20, 2023
Thank you for taking time to leave us this good review! Hope to see you again soon!

10/10 Excellent

Deborah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable, especially when traveling with a dog 🐕.
Stayed 1 night in Dec 2023
Response from Terri on Dec 20, 2023
Thank you for taking time to leave us this great review. Hope yo see you again soon!

10/10 Excellent

David

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on my trips to NJ. Always clean and comfortable room and very efficient and friendly staff. Good hot breakfast in the morning before I head out.
Stayed 1 night in Nov 2023
Response from Terri on Dec 20, 2023
Thank you for leaving us this great review. Hope you stay with us again soon.

2/10 Terrible

Amy

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Catherine

Stayed 1 night in Nov 2023

10/10 Excellent

Dina B.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to get such a NICE place for such a reasonable rate. Interactions with staff were pleasant and room/bathroom were clean and comfortable. THANK YOU !
Stayed 1 night in Nov 2023
Response from Terri on Dec 20, 2023
You are most welcome! Hope to see you again soon.

4/10 Poor

luanne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in tub as well as ceiling cut open. AC screetched so loud had to shut off to sleep. Dont skeep in room 211
Stayed 1 night in Nov 2023
Response from Terri on Nov 9, 2023
Kevin,Please accept our sincerest apology for the issues with your room. We are addressing these issues and do hope you give us another chance to serve you in the future.

6/10 Okay

Debra

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Room could have been cleaner, which altered the lower rating.
Stayed 1 night in Nov 2023
Response from Terri on Nov 11, 2023
Thank you for taking time to leave feedback! Hope to see you again soon!

2/10 Terrible

Johan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Terri on Dec 20, 2023
Please accept our sincerest apology for the unwanted pest. We have the building treated monthly and we did have a full extra service when we heard about this incident.

10/10 Excellent

Ronald

Traveled with partner
Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2023
Response from Terri on Nov 9, 2023
Thank you for taking time to leave this great review! Glad you enjoyed the breakfast and hope to see you again soon.

10/10 Excellent

Wayne

Liked: Cleanliness
Courteous front desk and also staff members
Stayed 2 nights in Oct 2023
Response from Terri on Nov 9, 2023
Thank you for taking time to leave this great review on our staff. Hope to see you again soon!

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not up to par
I've stayed here several times. Always great experience until this time. The bed in our room was the worse I ever slept on... I didn't sleep well at all and woke so sore and hurting all over. What happened??
Stayed 1 night in Oct 2023
Response from Terri on Nov 11, 2023
Our apologies you did not sleep good during your stay with LaQuinta Inn and Suites.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Better hotel than some of the reviews gave it credit for… good location .. good breakfast
Stayed 1 night in Oct 2023
Response from Terri on Oct 24, 2023
Thank you for taking time to leave us this great review!Hope to see you again soon.

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, good sleep.
Stayed 2 nights in Oct 2023
Response from Terri on Oct 24, 2023
Thank you for taking time to leave us this great review ! Hope to see you again soon.

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lori

Stayed 1 night in Oct 2023
Response from Terri on Nov 9, 2023
Thank you for taking time to leave us this great review! Hope to see you again soon.

4/10 Poor

Dylan

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Tara

Stayed 1 night in Oct 2023

2/10 Terrible

Randal

Stayed 1 night in Oct 2023

8/10 Good

Kathryn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to off the interstate after a long day driving. Got checked in quickly and the room was clean older looking but clean.
Stayed 1 night in Oct 2023
Response from Terri on Oct 7, 2023
Thank you for taking time to send us a review. Hope to see you again soon!

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Don't get a room next to the utility closets
Cockroaches in the bathroom. Dripping bathtub faucet. Room was next to a utility closet with electric panels that gave off a loud humming sound 24/7. Desk said there was nothing they could do about it. Did not sleep well the night we were there because of the noise from the panels coming through the wall.
Stayed 1 night in Oct 2023
Response from Terri on Oct 24, 2023
Our sincerest apology for the issues with your room. We are working to address the issues and hope you will stay with us again in the future!

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Terri on Oct 24, 2023
Thank you for taking time to leave us a great review! Hope to see you again soon.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame
The room was semi clean no hot water and buggy The staff knew of condition s
Stayed 1 night in Sep 2023
Response from Terri on Oct 7, 2023
Our sincerest apologies for the the room condition and we are looking into this so it does not happen again.

10/10 Excellent

CANDIACE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennessee geta
Hotel was clean, service was awesome. All staff we encountered were very nice, friendly and knowledgeable. Ready to stay here again.
Stayed 2 nights in Sep 2023
Response from Terri on Oct 7, 2023
Thank you for taking time to send us this great review! Looking forward to seeing you again soon.

4/10 Poor

Clifford

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we had was covered in roaches. Second room we were offered was better (we didn’t see roaches) but was still old and dated.
Stayed 1 night in Sep 2023

4/10 Poor

George

Disliked: Room comfort
Stayed 1 night in Sep 2023