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Reviews of Felix by STX Hotel & Suite

3.5 out of 5
Felix by STX Hotel & Suite
620, Haeun-daero, Haeundae-gu, Busan

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 698 reviews" "
Rating 8 - Good. 203 out of 698 reviews" "
Rating 6 - Okay. 55 out of 698 reviews" "
Rating 4 - Poor. 19 out of 698 reviews" "
Rating 2 - Terrible. 14 out of 698 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Neha

Traveled with partner
Liked: Staff & service
Disliked: Amenities
There is lots of things near by and easy access to cabs also public transportation. Lots of food options available easy walkable distances.
Stayed 1 night in May 2024

8/10 Good

Linda

Nice location on main strip 5 min walk to beach. Connected to metro. Spacious suites. Enjoyed the stay.
Stayed 3 nights in May 2024

8/10 Good

Bao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great size apartment for a family holiday
Stayed 2 nights in May 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nothing to complain. Congratulations. We will be back for sure! Beautiful place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and helpful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport, and the main shopping district.

10/10 Excellent

Quynh Nhu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to the main strip of shopping and dining. About 10 minute walk to the beach. Was very spacious and tidy, will stay at this place again. The only downside is there were only 4 elevators and because there are so many floors it sometimes takes a while for the lift to arrive and also it would get crowded in the lifts.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eunjeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the people who work in this hotel was really really nice we will absolutely come back soon

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, but the receptionist was rude when we checked in. Traveling from Osaka, Tokyo to Seoul and Pohang, we never had any other issues checking in.
Stayed 2 nights in Oct 2023

8/10 Good

Kevan Lee Kuok

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were very clean and amenities were plenty and the property is smack bang in the thick of the Haeundae area. Staff were ok but honestly not much interaction given this was more of a service apart-hotel. My biggest gripe was the wait for the lifts, the number of lifts present is just insufficient to service 30 floors PLUS. There was an occasion where the time taken for me to get a lift from the 28th floor to the first floor was 20mins (10mins for lift to arrive another 10mins to get down to 1st as the lift was stopping on nearly every other floor)
Stayed 3 nights in Oct 2023

6/10 Okay

Karen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
good location....
I stayed at this hotel for three nights. The location and the service provided by the staff were great. However, the actual experience I had at this hotel makes me not want to return. The bath towels we received had an unpleasant smell, as if they were not properly cleaned or stored. Additionally, all the chairs in our room had nasty stains on them. While I understand that over the years, or due to multiple guests using the furniture, some stains may occur, some of them appeared as though they hadn't even been attempted to be cleaned. I attempted to use the washing machine, but it was broken. I wish they had checked it before assigning us the room. I had already applied detergent to my clothes, so I didn't want to wait until the next day. The hotel kindly offered me access to the room across the hall for laundry, which was a nice gesture, but it was still a hassle to go back and forth.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but kept the good memories of the hotel. Short walk to the beach and many restaurants nearby. I’ll visit again, hopefully soon.
Stayed 2 nights in Sep 2023

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean room. Housekeeping very good. Staff very friendly and helpful. Location very convenient just above MRT station.
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Room comfort
Spacious room near metro and beach. The hallway was humid and musty.
Stayed 2 nights in Sep 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good amenities, right next to the metro, inexpensive!
Stayed 2 nights in Sep 2023

6/10 Okay

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and accommodating. At times, communication was a bit difficult but they did make every attempt to solve the issue. Location is extremely close to public transportation and dining/shopping venues. The only issue I had with the property were the elevators. It was extremely challenging having only 4 lifts for far too many floors. Also, the lobby/ check-in counter is located on the 6th floor.
Stayed 6 nights in Jul 2023

4/10 Poor

hyung, NY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Seung-Pil

Business traveler
Liked: Staff & service, room comfort
Location is good and staffs are also good. Cleaning is not good enough. Air conditioner is dirty - there are molds. Class door is not cleaned well. Toilet is not cleaned well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rivany

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to transportation.
Stayed 5 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, straight out of Metro, on Haeundae main road/plaza to the beach. Great restaurants on the way to the beach. Beds are ok.. my mattress topper kept sliding around. Basic 3 star accommodation. Staffs are nice, especially the cleaning ladies. Overall, great value.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jinny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall. Had a corner room with beautiful views. Loved the airbnb-like kitchen ameneties, huge bathroom and ample bedding.
Stayed 2 nights in Jun 2023
Response from esther on Jun 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jin Rui, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and walkable to Haeundae beach.
Stayed 5 nights in Jun 2023
Response from esther on Jun 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was really smooth. Corridors are a little quiet and dark though, especially when my room is at a corner. I love the location of the hotel as it is very near to the exit of the station and within walking distance, you can get to the stretch of eateries at Haeundae and further down is the beach. Its a service apartment so there are cooking facilities provided making it really convenient to heat up my food and not needing to use any one use cutleries as they have everything provided. Would be great if there was a cup for mouth rinsing in the washroom. I really like the floor heating which provided me warmth during my stay there and makes the room very welcoming after a day out in the cold. Definitely would come back in the future.
Stayed 3 nights in Mar 2023
Response from esther on Apr 8, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 1 night in Mar 2023
Response from esther on Mar 31, 2023
Thanks for staying with us.We appreciate your feedback!

10/10 Excellent

JIYOUNG

Stayed 1 night in Jan 2023
Response from esther on Feb 4, 2023
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

8/10 Good

John

Liked: Staff & service
Best location if you want to stay in Haeundae. Lifts take a long time. Right next to the station and amazing restaurants. Needs more cleaning as it’s shared with a cinema
Stayed 4 nights in Oct 2022
Response from JS on Nov 2, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

Diva

Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

4/10 Poor

Jungsook

Disliked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

ODETTE E

Stayed 5 nights in Sep 2022
Response from JS on Sep 29, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

2/10 Terrible

kim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front office lady charged me $88 I checkout 1:30 pm, I request them I need slightly a hour late checkout, but they did charged me. Very disappointed, it’s not a international way.
Stayed 2 nights in Sep 2022
Response from JS on Sep 29, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

KHENG NG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient…. Next to subway and lots of restaurants/shopping areas
Stayed 7 nights in Sep 2022
Response from JS on Sep 12, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

8/10 Good

Nokutula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators took longer but the overall experience was great.
Stayed 1 night in Sep 2022
Response from JS on Sep 6, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

Jay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Its my go to place. Everytime I visit Busan
Stayed 1 night in Aug 2022
Response from JS on Sep 6, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location -- right next to great restaurants, cafes, the beach... The room was beautiful. There was a washing machine in our room, which was an unexpected bonus.
Stayed 2 nights in Jul 2022
Response from JS on Jul 15, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

6/10 Okay

Jeffery

Traveled with family
Liked: Staff & service
No hot water the entire three day stay. Notified front desk and all I got was they know. If ur going to eat breakfast make sure u are early because at 0930 there was very little food.
Stayed 3 nights in Jul 2022
Response from JS on Jul 15, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

6/10 Okay

Verified traveler

Liked: Cleanliness
Ok but wouldn't stay again
The apartment was fairly spacious but very dated and dark, shower pressure weak and the lifts took a long time.
Stayed 2 nights in May 2022
Response from JS on Jul 6, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

6/10 Okay

Ebru

Liked: Cleanliness
Stayed 3 nights in May 2022

4/10 Poor

Chang Hoon

Stayed 5 nights in May 2022
Response from JS on May 17, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

JONG H

Stayed 1 night in Apr 2022
Response from JS on Apr 28, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from esther on Mar 19, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from esther on Jan 30, 2022
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

8/10 Good

Cheong, St-Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was incredibly good!
Stayed 1 night in Oct 2021

10/10 Excellent

Cameron

Stayed 1 night in Aug 2021

10/10 Excellent

young ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from esther on Aug 31, 2021
Felix by STX(Hotel & Suite)를 이용해 주셔서 감사합니다. 고객님의 소중한 의견에 감사드립니다.

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean
It was nice, clean and friendly.
Stayed 2 nights in Jul 2021
Response from esther on Aug 3, 2021
Thanks for staying with us. We appreciate your feedback!