普罗莫纳德酒店

Q: 普罗莫纳德酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Promenade

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去哪里？

日期

2026年6月

2026年7月

意大利 Frette 床单、高档床上用品、Select Comfort 床、遮光窗帘

四人房 | 意大利 Frette 床单、高档床上用品、Select Comfort 床、遮光窗帘

政策

入住

开始办理入住：14:30；停止办理入住：20:00

提前入住需视供应情况而定

付费可提前入住

延迟入住需视供应情况而定

在 20:00 和 01:00 之间入住，需收取延时入住费用。

退房

09:30 之前退房

延时退房需视供应情况而定

需付延时退房费

特别入住说明

前台工作时间为每天 09:00 - 20:00

住客需提前联系住宿接待方以获取入住说明；前台在限定时间内有人值班

请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方，以安排入住事宜

如果您计划在19:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。

如有疑问，请使用预订确认信上的信息联系住宿方。

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

提供折叠床/加床，每晚收费 EUR 25。

不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

征收城市税：每人每晚 EUR 6.00，限 7 晚。此税不适用于 12 岁以下的住客。

这里已包括住宿向我们列出的全部收费项目。

其他项目

付费可提前入住（视供应情况而定）
在 20:00 和 01:00 之间入住，需收取延时入住费用。
需付延时退房费（视供应情况而定）
客房清洁费：每天 EUR 10
空调费：每天 EUR10
折叠床使用费：每晚 EUR 25

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。

入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用

特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。

住客须提前联系住宿接待方，以预订店内停车位。

此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金

请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

酒店将于入住前收取行李寄存费。如需行李寄存服务，请于到达前提前联系酒店。

其他注意事项

包括儿童在内的所有住客必须在入住时出示其政府签发的带照片身份证件或护照。

根据国家规定，在此住宿所作的现金交易不能超过 EUR 5000。有关更多详情，请按照预订确认邮件中的信息联系住宿接待方。

此住宿不接受某些类型的集体活动或聚会的预订，包括告别单身派对。

只有经过登记的住客才可进入客房。

常见问题

普罗莫纳德酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

何时可在普罗莫纳德酒店办理入住？

开始办理入住：14:30；停止办理入住：20:00。可安排提前入住，须支付费用（取决于客房供应情况）。20:00–01:00 可安排延迟入住，须支付费用。

何时可在普罗莫纳德酒店办理退房？

退房时间为 09:30。延迟退房会收取费用（视客房供应情况而定）。

普罗莫纳德酒店的地址在哪里？

此民宿位于佛罗伦萨历史中心，步行 10 分钟即可走到韦奇奥大桥和彼提宮。而且，乌菲兹美术馆和领主广场距离酒店步行不到 15 分钟。到达乌尼塔电车站需步行 18 分钟，而瓦尔丰达 - 圣玛利亚诺维拉车站电车站则需 20 分钟。

关于的点评

6.4

7.6

清洁度

8.6

地点

6.6

员工和服务

6.4

住宿条件和设施

已验证

10/10 超赞

E. Richard

2022 年 4 月 19 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.

2022 年 4 月入住 5 晚

已验证

8/10 不错

真实旅客

2021 年 7 月 28 日

满意：员工和服务，清洁度

Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.

2021 年 7 月入住 3 晚

已验证

2/10 糟糕

Harry

2018 年 7 月 25 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Avoid this place like the PLAGUE!

Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.

2018 年 7 月入住 2 晚

已验证

8/10 不错

Luis Aurelio

2017 年 11 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente.

2017 年 10 月入住 2 晚

已验证

4/10 较差

Maria Carmela

2017 年 11 月 5 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Sconsigliatissimo

Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info.

2017 年 10 月入住 3 晚

已验证

8/10 不错

francisco

2017 年 9 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excelente ubicación

La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato.

2017 年 9 月入住 10 晚

已验证

8/10 不错

Philipp

2017 年 9 月 20 日

满意：清洁度、员工和服务、客房舒适度

Hotel bang in the center of Florence

Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good.

2017 年 9 月入住 2 晚

已验证

4/10 较差

Alicia

2017 年 8 月 6 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Estafa total.

Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa.

2017 年 8 月入住 1 晚

已验证

2/10 糟糕

cathy

2017 年 1 月 21 日

满意：清洁度

不满意：员工和服务、住宿条件和设施、客房舒适度

fuyerrrr!!!

Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne

已验证

8/10 不错

Roberta

2016 年 7 月 18 日

满意：清洁度

Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino.

已验证

6/10 一般

Clementina

2016 年 3 月 30 日

满意：住宿条件和设施，清洁度

tutto sommato, buono

Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema

已验证

6/10 一般

Mads

2016 年 1 月 25 日

满意：客房舒适度，清洁度

The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay.

已验证

10/10 超赞

Jane

2015 年 11 月 23 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very Convenient Location in Firenze (Florence)

First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.

已验证

6/10 一般

Maria

2015 年 10 月 5 日

满意：员工和服务，清洁度

Prisvärt och familjärt

Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt.

已验证

6/10 一般

Dan

2015 年 9 月 20 日

满意：清洁度

Hard to find but great lication

Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room

已验证

8/10 不错

Mads

2015 年 9 月 2 日

满意：住宿条件和设施，员工和服务

Fantastisk placering. Dyr parkering, dyr aircon.

Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen.

已验证

2/10 糟糕

Barbara

2015 年 8 月 18 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!!

已验证

6/10 一般

真实旅客

2015 年 7 月 29 日

满意：员工和服务

不满意：客房舒适度

read carefully whats inkluded

you have to pay for the AC, and the parking. its very central. cant get much better than that if you think of location. but the AC should have been inkluded. But the woman who works there is very friendly and helpful.

已验证

10/10 超赞

john

2015 年 7 月 24 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

A real find in Firenza.

Fun, funky neighborhood, but right off the Ponte Vecchio! On a minor side street barely in sight of the Arno, I found parking directly in front. There is a lift. The hostess is very helpful, even suggesting a terrific restaurant only about 60 meters from her door.

已验证

2/10 糟糕

Paulo

2015 年 7 月 17 日

不满意：员工和服务、住宿条件和设施、客房舒适度

The information is false extra fee

The parking was 35 euros and the a/c 10 euros extra, is call a b&b but there isnt breakfast too noisy and the staff is rude.

已验证

4/10 较差

Terrible

2015 年 7 月 11 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

truly not as represented.

I have very few things positive to say. Over the course of my 14 days in Italy, this accommodation was the only disappointment. Check in times and check out times and bed size were misrepresented as was amenities. There is no staff except a person who shows up when it suits them. It is not a hotel room but a room rental that is not worth the money you pay. There is absolutely no flexibility and I was glad that I only had the room for one day. I would say more but it will only be more negative and if you don't get the picture by now then good luck.

已验证

4/10 较差

真实旅客

2015 年 7 月 7 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Zentral gelegen

Das Zimmer war schön und die Lage ist auch perfekt. Parkplatz steht zwar in der Beschreibung, kostet aber € 35 pro Tag.extra. Kreditkartenterminal ist leider "defekt"- wer hat heut zu tage immer so viel Bargeld mit? Bezüglich des Kostenpflichtigen Frühstücks wurden wir gar nicht gefragt.

已验证

6/10 一般

Tonyll

2015 年 7 月 6 日

满意：员工和服务

不满意：清洁度

good location.

good location, you have to pay for the air conditioning and parking, small rooms, smaller bathrooms, not for big-heavy people or seniors. noisy

已验证

4/10 较差

Tore

2015 年 7 月 6 日

不满意：员工和服务、住宿条件和设施、客房舒适度

Manglende resepsjon og rådyr parkering

Vi fikk en telefon får hotellet kl 1830 der de sier vi må sjekke inn før 1900. Heldigvis var vi tett ved. Kan ikke anbefale et hotel som ikke har resepsjon betjent etter kl.1900!

已验证

6/10 一般

Sibylle

2015 年 7 月 4 日

满意：清洁度

不满意：员工和服务

Great situation

The Promenade is situated in a residential building on the 3rd floor, it's a large apartment that has been adapted to offer various guest rooms with bathrooms. The room was nice, rather small, but all right. There was no-one there when we arrived, but we called the number on our reservation and someone came within minutes. What was a bit odd was that you have to pay extra to be able to use the A/C, which I didn't know, and only realized when I couldn't find the remote control.It's very noisy, being so central, so it's not ideal to sleep with open windows.Another thing which is rather silly, is that you get one towel per person, that's it. NO hand towel, we had to pay 2 € to get one!But apart from that, we were satisfied with our choice.

普罗莫纳德酒店

Promenade

选择日期以查看价格